Strike action by junior doctors – advice to the public

15 December 2023

Services at Kingston Hospital will be significantly impacted by strike action taking place in December 2023 and January 2024.

The industrial action is planned to take place from 7am on Wednesday 20 December until 7am on Saturday 23 December. This will be followed by a six-day strike, from 7am on Wednesday 3 January until 7am on Tuesday 9 January

To make sure patients are kept safe during the industrial action we will need to postpone some appointments and procedures, to allow us to ensure safe care continues to be available for those with urgent and life-threatening healthcare needs. 

We will contact you directly if your care is affected to rearrange your appointment as quickly as possible.

Please continue to attend appointments as planned unless you are told otherwise.

Our Emergency Department (A&E) will remain open during the strike action to treat people who need emergency or urgent care.

Tracey Moore, Chief Operating Officer at Kingston Hospital, said: “Our staff are working hard to minimise disruption to care and treatment during the days of industrial action, however we know that this will be challenging. Waiting times in our Emergency Department will be longer than usual during the days of strike action and we will be prioritising patients based on the urgency of their clinical need. We would like to apologise to our patients for the disruption we are expecting, and to thank them for their understanding.”

Before attending the hospital, please consider whether there are alternative options for advice and help.

Teddington Urgent Treatment Centre, which is open from 8am until 8pm (7 days a week) provides minor illness and injury services and you are likely to be seen more quickly there.

Local pharmacies may also be able to help and can provide advice on minor health concerns from skin rashes to earaches and flu. Many pharmacies stay open late, and no appointment is needed.

You can also contact your GP surgery to make an appointment for an illness or injury that won’t go away, or access your GP’s out of hours service.

For urgent health advice from a local GP over the weekends of 23 – 24 December, 30 – 31 December 2023 and 6 – 7 January 2024:

  • If you are a registered with a GP Practice in Kingston please call 020 3405 8631
  • If you are a registered with a GP Practice in Richmond please call 033 3405 4060

Lines are open from 8am to 8pm in Kingston and 8am to 4pm in Richmond, each weekend.

Outside these hours, call NHS 111 or visit NHS 111 should be the first port of call, if you need medical help or advice or are unsure about whether you should go to hospital – a trained adviser will provide advice and the best care pathway.

More information on the strikes is available on the NHS website.

You should always call 999 if it’s a life-threatening emergency – find out more on when to call 999 and when to go to A&E.

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