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Patient Satisfaction & Quality of Care

At KPH, we pride ourselves in the level of service and quality care we provide our patients.

   96.7% 95.4% 98.3% 82.1%
   'Of our patients rated their overall quality of case as very good or excellent'. (1) Of patients rated our consultant care as 'very good' or 'excellent'. (1) Of our patients rated our nursing care as 'very good' or 'excellent'. (1) Of our patients would 'definitely' recommend BMI Coombe Wing. (2)

 

(1) Percentage of patients giving rating of 'very good' or 'excellent'. (2) Percentage of patients saying that they would 'definitely' recommend the hospital. Based on a survey of 164 respondents completing a questionnaire about the treatment they received in the hospital during the period January - December 2013. Questionnaires analysed by Howard Warwick Associates.

Quality of Care

Infection control is very important to us, there are rigorous infection prevention policies in place at and our management and nursing teams closely monitor cleaning standards.

 

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