Information on visiting someone in hospital

To reduce the risk of transmission of COVID-19 we are restricting visiting at Kingston Hospital

Outpatient appointments

Please do not bring anyone into the hospital with you for your outpatient appointment unless you’ve agreed this with your hospital department. 

You are welcome to have a relative or friend join you in your appointment virtually, by phone or video.  Please use your device (phone or tablet) to do this at the start of your appointment. 

Visiting on adult inpatient wards

Limited visiting is now in place on some adult inpatient wards. More information is available on the visiting on adult inpatient wards page

Visiting on children wards

One parent or carer is allowed at a time.  Unfortunately, siblings are unable to visit at the moment. 

Visiting in the Emergency (A&E) Department 

Only the person needing care and treatment is allowed in our Emergency (A&E) Department.  Exceptions will be made for people with an essential carer, advocate, or on other compassionate grounds.

Maternity department

One birth partner for labour and delivery only, swapping is not permitted. No siblings are allowed to visit.  Find more information about changes to our maternity services here.  

Visiting on compassionate grounds – hospital wards and the Emergency (A&E) Department

Compassionate visits can be allowed in the following circumstances:

  • Patients receiving end of life care – in the difficult and upsetting circumstances where patients are at the end of their life, family members or carers may spend time with their loved one.  This includes children.  Relatives should be advised to contact the nurse in charge for a discussion about this. 
  • Advocates/visitors who are required to make decisions on behalf of patients who do not have the capacity to make decisions for themselves. This includes people with delirium and/or dementia, a learning disability or autism. 
  • People with delirium and / or dementia in circumstances when presence of a close family member enables them to access care. 
  • In specific circumstances, patients whose rehabilitation requires the presence of their close family member to enable therapeutic outcomes to be progressed. This includes stroke patients and patients recovering from COVID-19 following intensive care.   

Visitors will be asked about possible COVID-19 symptoms, required to sanitise their hands and wear a mask and other PPE to meet infection control requirements. 

Smoking on-site

Kingston Hospital is a smokefree site. This means smoking is not permitted anywhere in our hospital buildings, car parks and grounds. This includes all tobacco products, e-cigarettes and vaping devices.


There is a cashpoint located at the main entrance of the hospital which is now the exit. A one way system is currently in place at the hospital so you will need to enter the hospital via main outpatients.

Tell us how we are doing we'd love to have your opinion