Going to the Emergency Department

Mo The Owl


If you have an accident or a serious illness an adult may take you to the Emergency Department in their car, on the bus or train.

Mo has woken up during the night and is finding it difficult to breathe. His mum notices he is breathing a lot faster than normal; he’s tired and sounds wheezy.

Sometimes if you are very poorly or injured and need immediate attention someone may call 999 and an ambulance will come and take you to hospital.

Mum takes Mo the Owl to the Emergency Department, and registers with the receptionist. The Emergency Department is often very busy, even at night time. The Emergency Department is open all day, every day, and all year round.

Mo the Owl is assessed by a nurse at triage. The nurse looks at his breathing; checks how fast he is breathing and hot he is; we call these observations. The nurse asks Mum what has been happening whilst Mo the Owl was at home.

A doctor listens to Mo the Owl’s chest and hears some noises through his stethoscope. Mo the Owl sits on his mum's lap whilst he has a nebuliser. It is a little noisy but it doesn’t hurt. Mo the Owl feels much better once the nebulisers have finished and plays with the toys in the playroom. Every now and then the doctor has a listen to his chest and the nurses check his vital signs.


Mo has an X-ray as the doctor thinks he might have a chest infection.

If you come into the Emergency Department with an injury and the doctor thinks you may have broken a bone they will send you for an X-ray too.  The X-ray machine takes pictures of your bones inside your body. The people who take your X-rays are called Radiographers. They will place a special black rectangle shaped plate next to your body, and use a big square camera to take a picture. Mo was very good when he had his X- ray taken. He sat very still and smiled for his picture! The radiographer gave him a sticker for being so brave.

Owl still didn’t feel well and the doctor listened to his chest again. Mo needs to stay in hospital; the nurses take him to Sunshine Ward with his mum. The doctors and nurses will look after him and Mo will go home once he feels better.

Not everyone has to stay in hospital if they visit the Emergency Department; lots of children go home after seeing the nurses and doctors.

If you have a broken bone you may have a plaster cast. The nurses will put some bandages around your broken bone and use some wet sloppy plaster. The sloppy plaster feels nice and warm and goes really hard after a few minutes to help protect your broken bone. Once you have a sling and a follow up appointment most children can go home.

If you have a cut the nurses may clean it and use some special glue or sticky strips to fix your skin back together. Once the nurses tell you how to care for your cut most children can go home.

Sometimes you may need some medicines at home because you still feel a little unwell. The doctors will give your Mum or Dad a prescription.

Parent Information

Our Emergency Department is open 24 hours a day 7 days a week. Car Parking can be paid for once you leave the Hospital, you do not need to purchase a ticket upon arrival. You may be in the Department for a few hours, especially during our peak times at weekends and in the evenings; we thank you in advance for your patience.

Location: Level 3, Emergency Department

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