Children’s Outpatients is a special area set up for children to have clinic appointments. Children are seen in outpatients usually after a referral from their GP or for follow up after their admission to hospital. There are many different types of clinics.
Some children only need to be seen once in clinic, or you may have to come and visit us a few times for follow up or further tests. Many of our follow ups can now be done as a virtual consultation.
If your child is referred, you will receive a letter or phone call informing you of your child’s appointment time, and a text message reminder.
Our clinics are run by General Paediatricians, Specialist Nurses, Advanced Nurse Practitioners, Physiotherapists, Dietitians and Speech and Language therapists. We also host a number of Joint Specialist clinics, co-ordinated by our Paediatricians and visiting specialists from other hospitals.
You will be given an appointment time to attend The Children’s Outpatients Department. Please arrive on time for your appointment, and allow one hour to park if you are driving.
Children’s Outpatients is located on the ground floor of Bernard Meade Wing. To find us, please enter the hospital at the Main Entrance (by the coffee shop) and turn right, following the main corridor a short distance until you see the double doors to Children’s Outpatients.
On arrival please go to the reception desk to register your arrival. When you have registered, a member of the team will weigh and measure the height of your child. You will then take a seat in the waiting room until you are called into the appropriate clinic room by a member of the medical team.
We are now able to offer certain appointments via video/telephone.
We use ‘Attend Anywhere’ technology to do video consultations between you and your child’s clinician. You will be sent a link to follow to join the ‘virtual waiting room’, and a leaflet advising you of tips to make this work as smoothly as possible. If possible, please try to weigh and measure your child at home before the virtual appointment.
Please note that your child should be present during the telephone/video appointment. If for any reason this is not possible, the appointment should be re-arranged. If our clinician contacts you and your child is not present they may have to reschedule the appointment when your child is present.
If you would prefer a telephone call, please contact the Outpatient Department in advance of your appointment to arrange this – we are not able to contact every patient who does not appear in the ‘virtual waiting room’.
At your appointment your child may be given a prescription. This will need to be taken to Boots Pharmacy within the hospital to be dispensed. Unfortunately, the prescriptions cannot be dispensed from any other pharmacy.
If you had a virtual consultation, we can have the prescription delivered to your nearest Boots Pharmacy – please flag this up with the clinician in your appointment if this would be helpful.
The phone number for The Children’s Outpatient Department is: 020 8934 2484 and the Paediatric admin office is 020 8934 6403. Please note, we cannot give advice regarding your child or young person over the phone. This phone number is for general enquiries only. If you require advice about a health condition, please phone NHS 111.
Due to the ongoing pandemic we have had to put some policies in place to ensure that we keep our patients and staff safe, these include:
