The main Health Records Library is based in Bernard Meade Wing with an additional area in the Roehampton Wing of Kingston Hospital. They are responsible for creating and managing all live and deceased patient health records for the Trust and supply medical records for all emergency and elective inpatient admissions and outpatient clinic appointments, provision of health records for audit or research purposes, archiving, destruction of records in line with DoH Guidelines. The department is a Non-Clinical Support Service enabling clinicians to treat their patients with the provision of the Health Records.
The Health Records Library is staffed Monday to Friday between 0800 – 2200 hours, Monday to Friday and between 0900 and 1700 on a Saturday and Sunday. The Library is open to clinic/ward based staff between the hours of 1400 – 1600 hours in order to file various documents and to record information used for audit or research purposes.
Patients or their representatives are only allowed to enter the Library, if they have applied for access to their health records and by prior appointment to attend an access viewing or collection of records.
The Library is staffed 7 days a week and is mainly closed to other hospital staff except for the hours between 2:00pm and 4:00pm, Monday – Friday, when they are permitted to come into the department to record information used for audit or research purposes, file away loose documents or request notes for Late Clinic Additions .
All visitors to the department will be expected to provide proof of identity to ensure we protect the security and confidentiality of our patients. Patients or their representatives are only allowed to enter the Library, if they have applied for access to their health records and by prior appointment to attend an access viewing or collection of records.
Appointments can be made by calling 020 8934 3987.
The Health Records Department also provide a notes service to the following Outreach Areas:
South West London Elective Orthopaedic Centre
Queen Mary’s Hospital
Surbiton and Teddington
Health Records Library
Bernard Meade Wing
Kingston Hospital Foundation NHS Trust
Kingston Upon Thames
Tel: 020 8934 3987