Visiting an adult inpatient ward

Changes we are putting in place from Friday 6th November.

The number of Covid19 cases in the Kingston area is growing fast and to keep patients, visitors and staff safe we need to further limit visits to adult inpatient wards.  

We are committed to continuing visiting where it is safe for patients, visitors and staff.  Visiting on compassionate grounds is available across the hospital’s adult inpatient wards.  Please phone the ward and ask to speak to the nurse in charge about this.  

If you are phoning to ask for an update on your family member in Kingston Hospital please do so after 12.30 to allow the medical teams time to review patients in the morning and provide you with good quality, up to date information.

Please do keep in touch with your relative or friend in hospital by phone or video calls and if you need help to organise this, please contact the ward and read about how we are able to facilitate virtual video calls and phone calls.  

Compassionate visiting

Visiting on compassionate groups is available across the hospital’s adult inpatient wards.  

  • Patients receiving end of life care – in the difficult and upsetting circumstances where patients may be at the end of their family members or carers are welcome to spend time with their loved one.  This includes children. Please contact the nurse in charge for a discussion about this.  
  • Advocates/visitors who are required to make decisions on behalf of patients who do not have the capacity to make decisions for themselves. This includes people with delirium and/or dementia, a learning disability or autism. 
  • People with delirium and / or dementia in circumstances when presence of a close family member enables them to access care.  
  • In specific circumstances, patients whose rehabilitation requires the presence of their close family member to enable therapeutic outcomes to be progressed. This includes stroke patients and patients recovering from Covid-19 following intensive care.    

Visitors will be asked about possible COVID 19 symptoms, required to sanitise their hands and wear a mask and other PPE to meet infection control requirements.  

Smoking On-site

Kingston Hospital is a smokefree site. This means smoking is not permitted anywhere in our hospital buildings, car parks and grounds. This includes all tobacco products, e-cigarettes and vaping devices.


There is a cashpoint available for Patients & Visitors located at the Main Entrance of the Hospital.

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