Patient feedback is key to helping us deliver the best possible care. Each year, Kingston Hospital takes part in the Care Quality Commission (CQC) inpatient survey, which is part of a national programme to improve patients’ experiences while in hospital.
The survey looks at the experiences of adults that have been an inpatient at an NHS hospital during a particular timeframe. This year, a number of randomly selected patients discharged from our adult inpatient services during November 2023, will receive a questionnaire in the post asking them about their experience of our services. They will also receive text message reminders.
If you are invited to take part, we would love to hear your views.
The survey will be sent to patients in January 2024. Taking part in the survey is voluntary and all answers are confidential. If you would like to opt out, or have any questions about the survey, please contact Lee Walsh (Patient Experience Team) on 0208 934 2504 or email firstname.lastname@example.org