Kingston Hospital Launches Patient Portal

9 August 2022

Going forward, when patients have an Outpatient appointment scheduled at Kingston Hospital they will receive a text, inviting them to register for the hospital’s new Patient Portal.  

Kingston Hospital’s Patient Portal will provide time saving functionality for patients, with quick and secure digital access to their appointments at the Trust, in one place, listed chronologically.  

Kingston Hospital has created a range of Patient support and resources for Patient Portal, including an explainer video, seen above 

Available for all patients over the age of 16, Patient Portal can be accessed 24/7 via a mobile, tablet or computer, giving patients quick and secure access to view their appointments, appointment letters, clinic letters, discharge summaries, healthcare record, recorded allergies, pre-treatment questionnaires and messages from their healthcare team. 

As the portal roll-out continues, patients will also be able to reschedule appointments (where appropriate), view test results and look at records of past procedures empowering patients to manage their care, and potentially providing time savings. Patients will also have the option to login via the NHS App.  

Chief Executive, Jo Farrar, said: “As part of our Patient First Strategy we are continually looking at digital advances that create new opportunities to further improve care to local people.  

“Kingston Hospital’s Patient Portal provides our patients with completely secure 24/7 access to view their upcoming appointments at the hospital, with exciting new functionality, including access via the NHS App to be added in the coming months. Technology is a valuable tool in healthcare, and we are proud to be able to offer this digital system to our patients.” 

Local GP, Dr Annette Pautz said “Kingston Hospital’s Patient Portal will be a fantastic asset for our patients in the area, giving them the power to log in and check on details of upcoming treatments and appointment details, whenever they choose. The added benefit of an online platform, is that it is both secure, eliminating the risk of lost paperwork, and fast, meaning you can receive details of your appointment when it is scheduled, without having to wait for a letter to arrive in the post.”  

To find out more about Kingston Hospital’s Patient Portal, including helpful videos and FAQ’s, visit

Tell us how we are doing we'd love to have your opinion