Patient Information

Raised Toilet Seat


What is a raised toilet seat for?

A raised toilet seat can increase your independence by making is easier for you to get on and off the toilet.

Photo raised toilet seat

Maximum weight limit: 180 kg (or 28 stones 5 lbs)

When should you not use a raised toilet seat?

Do not use a raised toilet seat if:

  • you have not been assessed as needing one
  • it does not fit the toilet
  • you are unable to guide yourself on and off the toilet without using your arms – for example, if you use a radiator next to the toilet to steady yourself (in this case, a different piece of equipment will be issued)
  • you have balance issues or spasms which could loosen the brackets holding the toilet seat in place
  • the brackets holding the toilet seat in place have become loose or fixtures and fittings of the toilet (bowl and cistern) are loose
  • you have difficulty walking around or standing (lower limb weakness)

How to set up a raised toilet seat

  1. Lift up both the lid and seat of the toilet.
  2. Secure the adjustable brackets to the toilet bowl.
  3. Make sure that you can put both feet flat on the floor. If your feet cannot reach the floor, do not use the raised toilet seat.
Photo raised toilet seat lid
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Website address and QR code for a video which shows how to fit bed raisers

QR code video for raised toilet seat

How to arrange to collect your raised toilet seat or to request a repair for a raised toilet seat

Each borough’s provider and phone number is listed in the Contacts section below.


Kingston - Medequip 0208 154 2922
Merton - Uniquis 0208 664 8860
Richmond - NRS 0300 100 0253
Surrey - Millbrook 0330 124 1247
Wandsworth - NRS 0300 100 0253

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Please speak to a member of staff before or during your visit to the hospital if you require translation support to access Patient Information. Please ring the phone number on your appointment letter, if you have one.

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Please contact the Patient Experience Team on 020 893 3850 if you need this information in a different format.

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