Patient Information

Raised Toilet Seat

https://kingstonhospital.nhs.uk/information/raised-toilet-seat

What is a raised toilet seat for?

A raised toilet seat can increase your independence by making is easier for you to get on and off the toilet.

Maximum weight limit: 180 kg (or 28 stones 5 lbs)

When should you not use a raised toilet seat?

Do not use a raised toilet seat if:

you have not been assessed as needing one
it does not fit the toilet
you are unable to guide yourself on and off the toilet without using your arms – for example, if you use a radiator next to the toilet to steady yourself (in this case, a different piece of equipment will be issued)
you have balance issues or spasms which could loosen the brackets holding the toilet seat in place
the brackets holding the toilet seat in place have become loose or fixtures and fittings of the toilet (bowl and cistern) are loose
you have difficulty walking around or standing (lower limb weakness)

How to set up a raised toilet seat

Lift up both the lid and seat of the toilet.
Secure the adjustable brackets to the toilet bowl.
Make sure that you can put both feet flat on the floor. If your feet cannot reach the floor, do not use the raised toilet seat.

How to arrange to collect your raised toilet seat or to request a repair for a raised toilet seat

Each borough’s provider and phone number is listed in the Contacts section below.

Contacts

Kingston - Medequip	0208 154 2922
Merton - Uniquis	0208 664 8860
Richmond - NRS	0300 100 0253
Surrey - Millbrook	0330 124 1247
Wandsworth - NRS	0300 100 0253

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Accessibility

Please contact the Patient Experience Team on 020 893 3850 if you need this information in a different format.

Patient Advice and Liaison Services (PALS)

PALS provides information, advice and support to patients and relatives.

Email: khft.pals@nhs.net

Phone: 020 8934 3993 (Monday to Friday 9am to 5pm)

Pastoral and Spiritual Support Service

We offer a multi-cultural approach serving people of all faiths and life philosophies.

Phone the hospital switchboard: 020 8546 7711 and ask for the Duty Chaplain, we are available 24 hours per day 7 days a week.

Learning Disability Liaison Service

We support patients and/or their carers to prepare for a visit, including help to organise reasonable adjustments.

Email: khft.learningdisabilityteam@nhs.net

Phone: 020 8934 6895 (Monday to Friday 9am to 5pm)