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Patient Information

Prescriptions for outpatients

https://kingstonhospital.nhs.uk/information/prescriptions-for-outpatients

I have a prescription for a medicine that I need to start taking straight away (an urgent prescription).

  • Go to the Boots outpatient pharmacy counter and queue on the right to collect a ticket.
  • Pharmacy staff will then start to make up your prescription.
  • Waiting times for prescriptions are displayed on the waiting area screen. Most prescriptions are ready within 20 mins but do be prepared to wait longer.
  • When your ticket number is displayed on the screen, go back to the Boots outpatient pharmacy counter and queue on the left to collect your prescription.

I have been given a non-urgent prescription (a prescription I do not need to take today).

Your health professional may offer to send your prescription to a local branch of Boots. Please ask if you are unsure whether you prescription is urgent or non-urgent.

Tell your health professional which Boots branch you prefer to collect your prescription from.

This means you will not need to wait for your prescription to be made up by the Boots hospital outpatient pharmacy. 

Endocrine patients with a hospital-only prescription

If you are an endocrinology patient and need hospital-only medicines, please see a separate leaflet called ‘Hospital prescriptions for endocrine patients’.

My outpatient appointment is by phone and I need to collect a prescription. 

You can collect your prescription from Boots outpatient pharmacy in Main Outpatients at Kingston Hospital, or at a local Boots branch if advised by your health professional.    

Other important points
Unfortunately, community pharmacies cannot dispense our prescriptions.

Remember to take your medicines and follow the instructions you have been given about when and how to take them. If you have any questions please ask a pharmacist.
Prescriptions for outpatients PRINT version Download PDF


Contacts

Contact Boots outpatient pharmacy counter in Kingston Hospital if you have any questions.

Translate Please speak to a member of staff before or during your visit to the hospital if you require translation.
Accessibility Please contact the Patient Experience Team on 020 8934 3850 if you need this information in a different format.
For information accessibility please visit Kingston Hospital AccessAble www.accessable.co.uk/kingston-hospital-nhs-foundation-trust
Support services

Visit the hospital website, ask a member of staff, or ring us for details.

www.kingstonhospital.nhs.uk

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Translate

Please speak to a member of staff before or during your visit to the hospital if you require translation support to access Patient Information. Please ring the phone number on your appointment letter, if you have one.

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Accessibility

Please contact the Patient Experience Team on 020 893 3850 if you need this information in a different format.
For detailed information on accessibility at Kingston Hospital visit Kingston Hospital AccessAble (https://www.accessable.co.uk/kingston-hospital-nhs-foundation-trust).


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