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Patient Information

Multiple sclerosis service

https://kingstonhospital.nhs.uk/information/multiple-sclerosis-service

Who are we?

The MS team cares for people with a confirmed diagnosis of multiple sclerosis (MS). We only see people who live within the London Borough of Kingston and local area.

The MS team includes:

  • MS specialist nurses
  • consultant neurologists
  • MS coordinator.

Contacting us

When to contact us

You will have regular appointments, alternating between the consultant and the MS nurse, according to your needs.

Between these appointments, contact the MS nurse:

  • if you have new symptoms
  • if you think you are having a relapse
  • if you need information or advice
  • if you need specialist referrals
  • if you are concerned or having difficulty coping with any aspect of your MS
  • if you have questions about your medicines or side effects
  • for monitoring of disease modifying treatment or to report issues.

How to contact us

Monday to Friday, we aim to respond within 3 working days.

Administrative or appointment queries

Contact the MS team coordinator (9am to 2pm,  Monday to Thursday):

Clinical queries

Contact the MS nurses (9am to 4pm,  Monday to Friday):

For help or advice outside of office hours, contact your GP or call 111.

In an emergency, go to your nearest Emergency Department (A&E) or call 999.

Booking blood test

Before you come in for your blood test, please check that it has been requested by your MS Nurse. Email or call the MS nurses or the MS team coordinator.

Useful links

Support groups

MS Society

Multiple Sclerosis Society
o   Telephone: 0808 800 8000
o   Email: helpline@mssociety.org.uk
o   Website: www.mssociety.org.uk

Multiple Sclerosis Trust
o   Telephone: 0800 032 3839
o   Email: ask@mstrust.org.uk
o   Website: www.mstrust.org.uk

Shift.ms – Social Network
o   Email: hello@shift.ms

Therapy centres

These centres offer a range of non-drug therapies for people with MS to aid physical and mental health.


Samson Centre (covers the Guildford area)
o   Phone: 01483 459 120
o   Email: info@samsoncentre.org.uk
o   Website: www.samsoncentre.org.uk

Ryan Therapy Centre (covers the Sutton and Croydon area)
o   Phone: 020 8660 1181
o   Email: office@ms-therapy-centre.org.uk
o   Website: www.ryanmstherapy.org

Research registers

These registers collect information from patients to build a picture of the impact MS has on people’s lives.


UK MS Register
o   Telephone: 01792 606 354
o   Email: contact@ukmsregister.org
o   Website: https://ukmsregister.org

UK MS Pregnancy Register
o   Telephone: 01792 606 354
o   Email: mspregnancy@ukmsregister.org
o   Website: www.ukmsregister.org/pregnancy

Be Part of Research, a database of current health research and how to take part.
www.bepartofresearch.nihr.ac.uk
Multiple sclerosis service Download PDF


Contacts

Multiple Sclerosis Specialist Nurses 020 8934 2774
khft.msservice@nhs.net

Translate Please speak to a member of staff before or during your visit to the hospital if you require translation.
Accessibility Please contact the Patient Experience Team on 020 8934 3850 if you need this information in a different format.
For information accessibility please visit Kingston Hospital AccessAble www.accessable.co.uk/kingston-hospital-nhs-foundation-trust
Support services

Visit the hospital website, ask a member of staff, or ring us for details.

www.kingstonhospital.nhs.uk

Switchboard 020 8546 7711

  • ‘Find Us’ page for maps, transport, registering a blue badge, disabled access
  • Information, advice and support for patients and relatives (PALS) 020 8934 3993
  • Pastoral and Spiritual Support 020 8546 7711
  • Learning Disability Liaison Team 020 8934 6895
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Translate

Please speak to a member of staff before or during your visit to the hospital if you require translation support to access Patient Information. Please ring the phone number on your appointment letter, if you have one.

Request More Information

Accessibility

Please contact the Patient Experience Team on 020 893 3850 if you need this information in a different format.
For detailed information on accessibility at Kingston Hospital visit Kingston Hospital AccessAble (https://www.accessable.co.uk/kingston-hospital-nhs-foundation-trust).


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