This is about the Macmillan Cancer Information and Support Service.
Who we are
The Macmillan Cancer Information and Support Service has been developed as a joint venture between Macmillan Cancer Support and Kingston Hospital NHS Foundation Trust.
We want to ensure that people affected by cancer have access to good quality, comprehensive and appropriate information and support.
The service is staffed by a health professional supported by trained volunteers. Some of our volunteers have personal experience of living with cancer.
What we offer
We offer information and support to anyone who has concerns about cancer, including relatives, friends and carers.
If you need help with language translation, email the Macmillan Cancer Information and Support Service (see Contacts section) and they will arrange this for you.
Information
You are welcome to browse through our information on all aspects of cancer, cancer prevention and healthy lifestyle. This includes printed booklets and audio information.
Some of our resources are available in different languages or larger print. We also have a range of information for people with learning disabilities. See also translation links in the ‘More information’ section.
Support
We can listen to you and discuss how cancer is affecting your life. We provide confidence building, wellbeing workshops and also scarf tying demonstrations.
A benefits advisor is available if you need advice about your finances.
We invite our patients and carers to participate in a weekly Health Walk and exercise service.
Kingston hospital also offers a range of therapies in addition to clinical services. These include msssage, reflexology and reiki (a type of hands-on healing).
What do people ask us?
Typical questions include:
How can I learn more about the type of cancer I have?
Do you have details about local and national support groups?
Just drop in
The service is based on the ground floor of the Kingston Hospital Sir William Rous Unit. We offer a warm, friendly and confidential environment.
You do not need to make an appointment.
When you arrive the Macmillan Cancer Information and Support Manager or a trained volunteer will greet you.
“Iwas able to talk about how I felt about cancer and helped to find the information and support I needed.” A visitor to the service
More information
Macmillan helps people find the best way through from the moment of diagnosis, so they can live life as fully as possible Macmillan.org.uk
Please speak to a member of staff before or during your visit to the hospital if you require translation.
Accessibility
Please contact the Patient Experience Team on 020 8934 3850 if you need this information in a different format.
For information accessibility please visit Kingston Hospital AccessAble www.accessable.co.uk/kingston-hospital-nhs-foundation-trust
Support services
Visit the hospital website, ask a member of staff, or ring us for details.
www.kingstonhospital.nhs.uk
Switchboard 020 8546 7711
‘Find Us’ page for maps, transport, registering a blue badge, disabled access
Information, advice and support for patients and relatives (PALS) 020 8934 3993
Please speak to a member of staff before or during your visit to the hospital if you require translation support to access Patient Information. Please ring the phone number on your appointment letter, if you have one.
Request More Information
Accessibility
Please contact the Patient Experience Team on 020 893 3850 if you need this information in a different format.
For detailed information on accessibility at Kingston Hospital visit Kingston Hospital AccessAble (https://www.accessable.co.uk/kingston-hospital-nhs-foundation-trust).
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