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Patient Information

Macmillan Cancer Information and Support Service

https://kingstonhospital.nhs.uk/information/macmillan-cancer-information-and-support-service

Macmillan cancer support logo

This is about the Macmillan Cancer Information and Support Service.

Who we are 

The Macmillan Cancer Information and Support Service has been developed as a joint venture between Macmillan Cancer Support and Kingston Hospital NHS Foundation Trust. 

We want to ensure that people affected by cancer have access to good quality, comprehensive and appropriate information and support. 

The service is staffed by a health professional supported by trained volunteers. Some of our volunteers have personal experience of living with cancer.

What we offer 

Macmillan Cancer Information Centre

We offer information and support to anyone who has concerns about cancer, including relatives, friends and carers.

If you need help with language translation, email the Macmillan Cancer Information and Support Service (see Contacts section) and they will arrange this for you.

Information 

You are welcome to browse through our information on all aspects of cancer, cancer prevention and healthy lifestyle. This includes printed booklets and audio information.

We hold a series of educational Macmillan workshops throughout the year.  Check our webpage for more details: www.kingstonhospital.nhs.uk/department/macmillan-information-support-service.

Some of our resources are available in different languages or larger print. We also have a range of information for people with learning disabilities. See also translation links in the ‘More information’ section.

Support 

We can listen to you and discuss how cancer is affecting your life. We provide confidence building, wellbeing workshops and also scarf tying demonstrations.

A benefits advisor is available if you need advice about your finances. 

We invite our patients and carers to participate in a weekly Health Walk and exercise service. 

Kingston hospital also offers a range of therapies in addition to clinical services. These include msssage, reflexology and reiki (a type of hands-on healing). 

What do people ask us? 

Typical questions include:

  • How can I learn more about the type of cancer I have?
  • Do you have details about local and national support groups? 

Just drop in 

The service is based on the ground floor of the Kingston Hospital Sir William Rous Unit.  We offer a warm, friendly and confidential environment. 

You do not need to make an appointment. 

When you arrive the Macmillan Cancer Information and Support Manager or a trained volunteer will greet you. 

“I was able to talk about how I felt about cancer and helped to find the
information and support I needed.”
A visitor to the service

More information

Macmillan cancer support logo
Macmillan helps people find the best way through from the moment of diagnosis, so they can live life as fully as possible
Macmillan.org.uk

0808 808 00 00
Macmillan cancer support logo
Kingston Hospital Macmillan Information Support Service
www.kingstonhospital.nhs.uk/department/macmillan-information-support-service/
020 8973 5001Logo
Translated information is available in some languages from:

Macmillan cancer support logo
Macmillan Cancer Support
www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language


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Cancer Research UK
www.cancerresearchuk.org/about-cancer/coping/general-books-links/cancer-information-other-languages/resources-other-languages





NHS logo
NHS information on cancer
Cancer – NHS (www.nhs.uk)
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Prostate Cancer UK information
wwww.prostatecanceruk.org/

0800 074 8383
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Breast Cancer Now information
www.breastcancernow.org

0808 800 6000
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Bowel Cancer UK information
www.bowelcanceruk.org.uk/
020 7940 1760
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Cancer Research UK information
www.cancerresearchuk.org/
0300 123 1022



Contacts

Macmillan Cancer Information and Support Service, The Sir William Rous Unit Kingston Hospital, Galsworthy Road, Kingston KT2 7QB. 020 8973 5001 (Monday to Friday 9am to 5pm, except bank holidays)
khft.macinfoswru@nhs.net

Translate Please speak to a member of staff before or during your visit to the hospital if you require translation.
Accessibility Please contact the Patient Experience Team on 020 8934 3850 if you need this information in a different format.
For information accessibility please visit Kingston Hospital AccessAble www.accessable.co.uk/kingston-hospital-nhs-foundation-trust
Support services

Visit the hospital website, ask a member of staff, or ring us for details.

www.kingstonhospital.nhs.uk

Switchboard 020 8546 7711

  • ‘Find Us’ page for maps, transport, registering a blue badge, disabled access
  • Information, advice and support for patients and relatives (PALS) 020 8934 3993
  • Pastoral and Spiritual Support 020 8546 7711
  • Learning Disability Liaison Team 020 8934 6895
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Translate

Please speak to a member of staff before or during your visit to the hospital if you require translation support to access Patient Information. Please ring the phone number on your appointment letter, if you have one.

Request More Information

Accessibility

Please contact the Patient Experience Team on 020 893 3850 if you need this information in a different format.
For detailed information on accessibility at Kingston Hospital visit Kingston Hospital AccessAble (https://www.accessable.co.uk/kingston-hospital-nhs-foundation-trust).


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