Patient Information

Free Standing Toilet Frame


What is a free standing toilet frame for?

This leaflet is for patients who have been assessed as needing free standing toilet frame to improve independence in the home. It is also for the families, carers and professionals supporting you.

A free standing toilet frame helps you to get on and off the toilet more easily.

Photo free standing toilet frame

Maximum weight limit

180 kg (or 28 stones 5 lbs)

When should you not use a free standing toilet frame?

Do not use a free standing toilet frame if:

  • you have not been assessed as needing one
  • you are weak on one side or lean heavily to one side as the frame may tip over​
  • you need to be moved into place and cannot sit on the toilet seat independently
  • there is uneven or weak flooring​
  • your arms or upper body are weak​
  • the legs of the toilet frame will create a trip hazard
  • there is not enough space or if the toilet piping makes its use unsafe.

How to set up a free standing toilet frame

  1. When you first receive the equipment; check that it is not damaged, that all 4 leg clips are intact and the ferrules (rubber feet) of the equipment are fitted correctly.
  2. Ensure the crossbar is placed at the front of toilet bowl​ and not behind it.
  3. Height should be adjusted correctly by changing height of legs. The frame should sit approximately at elbow height.
  4. Ensure the user can sit with feet flat on the floor with hips at 90°​.
  5. Ensure all four feet of the frame are flat on the floor​.
  6. Ensure there are four ferrules and that they are not worn down​. And ensure four clips are correctly in place​.
Photo free standing toilet frame
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Website address and QR code for a video which shows how to fit a free standing toilet frame
QR code free standing toilet frame

How to collect your free standing toilet frame or request a repair for a broken frame

Each borough’s provider and phone number is listed in the Contacts section below.


Kingston - Medequip 0208 154 2922
Merton - Uniquis 0208 664 8860
Richmond - NRS 0300 100 0253
Surrey - Millbrook 0208 750 1580
Wandsworth - NRS 0300 100 0253

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Please speak to a member of staff before or during your visit to the hospital if you require translation support to access Patient Information. Please ring the phone number on your appointment letter, if you have one.

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Please contact the Patient Experience Team on 020 893 3850 if you need this information in a different format.

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