To register your interest in volunteering for Kingston Hospital – please email khft.volunteering@nhs.net.
Admin Support volunteers help support the smooth running of hospital administration systems. This role is best suited to volunteers who enjoy an organised and systematic approach to tasks. No previous experience is required. We just need your commitment, patience, enthusiasm and reliability. Each volunteer supports a member of administrative staff or team who will guide you to the tasks they need help with.
This role varies dependent upon the location or department, however your role is likely to include tasks such as: filing duties (paper and electronic), photocopying, data entry, retrieving information (paper and electronic) and may include customer service duties such as meeting and greeting visitors/patients.
The Admin Support roles vary slightly, depending on which department you may be supporting. However there are a number of tasks and responsibilities that volunteers could be asked to help with:
Some Admin support roles may also involve meeting and greeting visitors/patients for specific clinics.
Whilst no specific experience is required, Admin Support volunteers need to be organised and reliable with reasonable literacy and communication skills.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
CNHC registered Aroma therapists
CNHC registered Reflexologist
BAcC Acupuncture therapists
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months) If you don’t have these items please contact the team asap to discuss further.
Contacting the Volunteering Team
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Chaplaincy volunteers play an important role within our Hospital Chaplaincy Team. Volunteers can assist with the pastoral and spiritual support of patients of all faiths and philosophies of life, and can also help the Team with administration and the organisation of special events, such as open days, cultural celebrations and memorial services.
Chaplaincy volunteers visit are assigned wards to spend time with patients on a one-to-one basis, providing companionship and spiritual support as needed. Volunteers can assist patients with referral to a Chaplain to ensure any specific spiritual or religious needs are met. The Chaplaincy provides a Sitting Service to support families with loved ones who are nearing the end of life, and some volunteers are able to be involved in this.
Our Chaplaincy Volunteers are drawn from all faiths and all walks of life and need to be a member of good standing within their own faith or philosophical tradition. Volunteers will be willing to work in a multi-cultural setting, supporting without judgement those who may wish to explore their own concerns, beliefs and values. This role suits volunteers who enjoy meeting people, building rapport and have the maturity to listen to people who may be in distress. We welcome volunteers who can bring enthusiasm, reliability and commitment to this role.
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months) If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Nutrition is a key element of recovery for our patients, and many of them are elderly, or have dementia, and need physical assistance with feeding. As a Dining Companion, you will be assisting ward staff and patients during mealtimes, which includes feeding some patients who need extra help.
As a Level 1 Dining Companion, you will be helping in the following ways:
We aim to have Dining Companions in every medical ward for lunch and dinner, seven days a week. To support this, we ask volunteers to commit to one mealtime every week on a regular basis, for a minimum of six month. If you can give more time, we welcome this.
To live our values through your volunteering role at Kingston Hospital:
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months) If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Almost 50% patients at Kingston Hospital over the age of 75 have dementia. This is almost double the national average for a hospital of our size. Volunteers play an important role in supporting patients with dementia and their families to have the best possible experience in hospital.
Dementia Volunteers work closely with the ward staff to create the best possible environment and personalised care for patients with dementia whilst in hospital. As a Dementia Volunteer you will be taking the time to get to know each patient and engaging them in activities that are tailored to their individual interests and abilities. This can significantly improve the patient’s wellbeing and help prevent functional decline. The skill, empathy and knowledge of Dementia Volunteers’ can also provide reassurance to family members that their loved one will receive the personalised care they need. You may assist with:
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months) If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
The Emergency Department (ED) Volunteer provides the practical and emotional to patients while they are being assessed in our busy ED department. As a busy service, especially in the evenings and on weekends, the ED Volunteer is a front-of-house role. You will play an integral role in providing comfort and reassurance to patients. This involves practical tasks such as seeking and providing information about waiting times, making and serving refreshments, offering family members and carers respite, sourcing clothing and other last minute items and providing targeted support for patients with Dementia to guarantee all patients and family members a positive patient experience in a busy and fast-paced service.
Volunteers are needed 7 days a week, and shifts are available between 8am and 11pm. To support this, we ask volunteers to commit to one shift of 3 hours per week for a minimum of 6 months.
This is a varied role which will depend on how busy the department is on any given day. However there are a number of tasks and responsibilities that volunteers will be regularly asked to help with:
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months) If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Elderly patients lose 2-5 % of their muscle strength daily with bed rest in Hospital. 10 days Bedrest is equivalent to 10 years muscle ageing in the elderly. There is a big National drive around getting our Elderly patients out of bed and moving. The 1000 days campaign is about acknowledging that many of our Elderly patients have a life expectancy of up to 1000 days. The focus is on doing what we can to maintain their function in Hospital to maximize their quality of life on discharge home to a place of choice. Gentle Movement Volunteers are essential to helping our elderly patients maintain their strength and function through exercises whilst in Hospital.
Gentle Movement Volunteers will be assigned to our 3 state of the art Dementia Friendly wards. Physiotherapists will prescribe specific exercises tailored to each patient which the volunteers will practice with the patients.
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months) If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Volunteers offer a warm welcome and guide to visitors to the Kingston Hospital Maternity Post Natal Services. Volunteers also help to make sure that new mothers are provided with meals, snacks and drinks to encourage their health and wellbeing in the early post-natal days. Volunteers are also instrumental in conducting feedback with mothers and partners to learn from their experiences. This helps the Maternity Service to constantly improve its care.
Through a regular commitment, you be a valued member of the team including the health care professionals, service managers and administrative staff. You will gain insight into midwifery and support services in an environment surrounded by experts including Midwives, Supervisor of Midwives and Practice Development Midwives.
The training for Maternity Volunteers will provide a broad knowledge birth choices and careers in maternity services. You will also better understand why women and families choose Kingston Hospital Maternity Service as their provider of choice to have their babies with and how to learn from patient feedback and ensure this is heard.
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Kingston Hospital is a welcoming and dog-friendly hospital that greatly values the interactions between visiting Pets as Therapy (PAT) dogs with patients, their family and friends, and with staff.
Pets as Therapy is a national charity founded in 1983. The aim is to enhance health and wellbeing in the community through the visits of trusted volunteers with their behaviourally assessed animals.
It’s well-known (and scientifically prove) that interaction with a gentle, friendly pet has significant benefits in relation to both physical and mental health and a visit by PAT dogs of all sizes brings a smile to many faces. Volunteers and their PAT accredited dogs can visit almost all parts of the hospital including wards and clinics as well as staff areas. Visits may occur either with the direct involvement of staff or simply by introducing yourself and your dog to individuals.
PAT dog Volunteers need to first have their dogs assessed and accredited by Pets as Therapy before applying to the Hospital to visit as a Volunteer (see https://petsastherapy.org/join-us/join-pat-dog/ for more details). Dogs will need to be at least nine months old and the owners must have had them for at least six months. A modest annual fee is paid to the charity which amongst other things provides insurance cover for PAT visiting purposes. Pets as Therapy also sell “livery” for both the dog and owner.
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
As a Discharge Support On-Site Volunteer you will make a regular commitment to visiting the Hospital in order to help patients and hospital staff make arrangements for their safe discharge from Kingston Hospital.
As a Discharge Support On-Site Volunteer you will be helping in the following ways:
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
As a Patient Experience Volunteer you will be supporting patients, carers and family members to give feedback and take part in other activities that help us to improve the services and care we provide. Volunteers help patients to complete the Friends & Family Test, find out about their accessible information needs, guide patients towards information resources and help us to find our patients views on improvements. There is also the chance for volunteers to get involved in our quality improvement projects. The information volunteers gather contributes to the quality of services and care at Kingston Hospital.
As a Patient Experience Volunteer you will be helping in the following ways:
A reference to support applications – please kindly note that this is only provided after our minimum commitment has been met.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
It’s really important that the information we give to patients and carers at Kingston Hospital is easy to understand and tells people the most important things that they need to know. We are now recruiting Patient Information Reviewers to help us with this task.
As a Patient Information Volunteer you will be helping in the following ways:
No previous experience is necessary. The role requires somebody with good communication and organisational skills. We are looking for people who are enthusiastic, willing to commit to the role and provide a patient and carer perspective on the information we produce.
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Paediatric Play Volunteers support our young patient’s aged 0-18 across the Paediatric wards and clinics by offering craft and play activities and story-telling in waiting areas and inpatient wards and paediatric A&E. This role is best suited to volunteer’s who are enthusiastic, creative, patient and sensitive to the difficulties faced by children in hospital for any length of time. Based in the inpatient play areas and other paediatric areas across the Hospital, volunteers use a variety of toys, books, craft materials and their own creative ideas to engage young people through play to support them whilst they wait to be seen by a Nurse or Doctor. Activities can be done at bedside with children and in small groups in the well-stocked play rooms.
Vacancies: Monday – Friday only
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Paediatric Play Volunteers support our young patients aged 0-18 attending outpatient appointments in The Royal Eye Unit by offering play activities and story-telling in waiting areas and the playroom. This role is best suited to volunteers who are enthusiastic, creative, patient and sensitive to the difficulties faced by children attending a hospital appointment. Volunteers use a variety of toys, books and their own creative ideas to engage young people through play to support them whilst they wait to be seen by a Nurse or Doctor. Activities can be done with children and in small groups in the play rooms.
Vacancies: Tuesday / Wednesday / Thursday only
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Are you interested in working with individuals to improve their balance and minimise their risk of falls? An exciting opportunity has arisen for an enthusiastic and dedicated person to be part of the community-based volunteering team across Kingston Borough. Supporting people at risk of falls within the community to remain in their homes and support them with an exercise programme to help restore their health, wellbeing and independence.
You will work alongside physiotherapists carrying out functional assessments and interventions in order to help our patients live as independently as possible. These interventions may include progression of exercises and mobility assessments, assessments of activities of daily living and rehabilitation.
Physiotherapists will prescribe specific exercises tailored to each patient which you will practice with the patients at home for 8 weeks after the patient has been discharged from hospital. You will be an integral part of supporting patients to reduce barriers to get active such as finding activities that suit their budget or transport needs.
Training for this role is mandatory and will be at least a full day (possibly split into 2 half days). Training modules include:
Please email khft.volunteering@nhs.net citing Community Exercise Application in the subject header. We will then get back to you to discuss the training and requirements for this role.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
As a volunteer visitor you will visit patients, who may be lonely, anxious or possibly don’t receive visits whilst a patient at the hospital. You will meet a wide range of patients as you move around the ward that you are assigned to. Often patients just want someone to talk to, but you might be involved in playing a game, reading a book with a patient or handing out puzzles and crosswords to help patients to pass the time. Each visit will be different and you will build a rapport with the patients you meet, exploring their personal interests.
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Our refurbished Main Outpatients Department is one of the busiest in the area. Our volunteers located in the Main Outpatients entrance are the first point of contact for patients and visitors when they arrive at the hospital. They are a friendly, welcoming face and have a good knowledge of the hospital and the services offered. They help patients and visitors to navigate the different sections of MOPD, and improve visitor experience to the hospital.
Navigating can involve simple sign-posting to ensure that patients and visitors can get to wherever they need to go. More often, Navigators are guides, accompanying people across the hospital site, providing clear information about the hospital and the services available to patients. They also help to resolve customer service issues and sign-post people to other services, such as Patient Advice and Liaison Service. They also ask people about their experience at Kingston Hospital and capture feedback through the Friends & Family Test.
This role requires volunteers who are physically fit, and able to be standing or walking for most of the shift. The volunteers should thrive in a busy environment, enjoy meeting and interacting with all types of people, so good communication skills are essential. The role involves volunteering in an often very busy environment and you need to be aware of the principles of confidentiality in a hospital environment.
Navigators are needed in Main Outpatients Department from Monday to Friday. Our priority times are from 9am until 12 noon, and from 1pm until 4pm.
• Over 18 years of age
• All Volunteer Visitors will require a DBS check
• Commitment of at least 1 shift / 3 hours per week for a minimum of 6 months
• Live, work or study within a 5 mile radius of Kingston Hospital
• Before you get started with your volunteering role, you will be invited to attend the Volunteer Induction day. This will give you a full insight into the basic things that you need to know before you start your volunteering journey at the trust. This training is mandatory.
• Participation in the training relevant to your role and confidential discussion of any reasonable adjustments required to meet your needs.
• To live our values through your volunteering role at Kingston Hospital:
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
All volunteers need to be supported in their role. This can range from saying a regular ‘thank you’ for the time and talents that people give to Kingston Hospital through their volunteering; to more substantial coaching to make the most of their time and develop personally through the time they give. Peer Support Volunteers are mentors to new and returning volunteers, guiding them through the experience of receiving and starting on their placements, developing new skills and responsibilities within their roles and achieving their personal and professional goals from volunteering.
As a Peer Support Volunteer, you will be assigned a group of around 40-50 volunteers to nurture and develop. This will involve:
[1] See separate Volunteer Buddy Role Profile
Peer Support Volunteers may be asked to do some occasional light administrative support tasks for the Volunteering Team, for example, putting Christmas Cards into envelopes.
Peer Support Volunteers will have limited access to Better Impact, a system that will enable them to identify the volunteers they support and contact them directly. Full training, including data protection and confidentiality guidance will be provided.
A successful Peer Support Volunteer is someone who:
•
1) Email address for 2 x references (Please kindly note – 1 of the 2 references must have known you for longer than 3 year, we are happy to accept a character reference from a friend, but not a family member)
2) We require the following 3 forms of ID to process your application
A) 1 x passport
B) 1 x driving licence (a provisional licence is accepted)
C) 2 x utility bill or bank statement (this must be dated within the last 3 months)
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
Gardener volunteers help with a wide range of tasks including planting, weeding and pruning. This role supports the smooth running of hospitals planted communal areas for both staff and patients. This role is best suited to volunteers who are green fingered, understand the changing seasons and have a good understanding of plant identification, care and maintenance. If you have a passion for plants and close to nature this is the role for you.
Whilst no professional experience is required, a good plant knowledge and an understanding of the changing seasons and how this affects plant growth is essential.
•
If you don’t have these items please contact the team asap to discuss further.
If you have any enquiries or would like to discuss anything further please do get in touch:
Email: khft.volunteering@nhs.net
Telephone: 0208 934 2549 / 0208 934 3620
