Here at Kingston Hospital Foundation Trust (KHFT) we are very proud of our dedicated team of volunteers who help us deliver the best in care to our patients. Our volunteers are part of the KHFT team and complement the work of our paid staff to enhance the experience of patients, carers, visitors and staff. They have a huge impact on our patient services, supporting staff by doing the little things that make a difference.
As well as the difference they make to others, our volunteers often comment on the positive impact being a volunteer has made on their lives. It has helped them to meet new friends, improve their self-confidence and motivation, whilst keeping them active and feeling that they have a valuable contribution to make that is greatly appreciated.
A Message from the Chairman
I am absolutely delighted that you are thinking about becoming a volunteer at Kingston Hospital.
I have been Chairman of the Trust for 7 years and I could not be more proud of the services and care that we deliver every day to our patients and their loved ones. This is only possible because we have the most wonderful staff and volunteers that work tirelessly to ensure the best care and patient experience. Coming to hospital can be a very daunting experience and being met with kindness and support makes the most enormous difference.
The Care Quality Commission (CQC) judged the hospital as being Outstanding for quality, caring and leadership in August 2018. The CQC mentioned the invaluable contribution of our volunteers in their report. They were right – our volunteers do the most incredible job of supporting our patients and staff every day.
The roles within volunteering are so wide ranging and have developed over the years. These roles provide real scope to use and develop the skills of our volunteers and provide opportunities for volunteers to work with us on our constant journey of continuous improvement in patient care.
Each year I have the opportunity of joining our volunteers at award ceremonies or gatherings and I see at first hand the difference volunteers make. I am always humbled by the talent, commitment, dedication and care displayed by our volunteers.
I have no hesitation in saying that if you do decide to join us as a volunteer you will find it rewarding and will be greatly valued for your contribution. At Kingston we pride ourselves as being here for our community. If you want to support your community and our patients please do come and join us.
A message from the Deputy Director of Nursing
Welcome to Volunteering at Kingston Hospital NHS Foundation Trust,
I’m Nichola Kane and I’m the Deputy Director of Nursing here at the Trust. I’m enthusiastic about the time and energy that volunteers bring to Kingston Hospital. As I walk around the hospital I witness the difference volunteering can make for patients and families. Patients affected by Dementia are connecting with volunteers online in ways that encourage creativity, fun and participation. Our Dining Companions provide thoughtful and compassionate assistance to patients at mealtimes, making their dining experience more pleasant and sociable. The Discharge Support Volunteers enable us to bridging the gap between the hospital and home, providing much needed shopping, support and sign-posting to help people connect with sources of help that are closer to home. I’m especially proud of the range of roles that volunteers can do across our hospital and the impact this has for our patients. I’m also committed to your development and welfare as a volunteer. In return for choosing us, we promise to give you a well-crafted and enjoyable volunteering experience that is safe, impactful and delivers the benefits that you’re looking for when you sign-up to volunteer.
We look forward to meeting you as you embark on what is a truly rewarding volunteering journey at Kingston Hospital.
You can contact us the following ways:
Address: Kingston Hospital NHS Foundation Trust, Vera Brown House, Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB
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