All NHS hospital sites continue to take measures to protect our patients and staff from COVID-19. These measures include asking everyone in the hospital to:
• Wear a mask if they are able to do so
• Maintain social distancing where possible
• Sanitise or wash your hands at regular intervals
We are limiting the number of people in the Emergency (A&E) Department.
If you are admitted to our cubical area we can invite one person to sit with you until you are discharged or are moved to a ward.
In all other areas in the Emergency Department we will allow patients to have one person accompanying them if:
• The patient is a child
• The patient needs a carer
• The patient needs an interpreter
• Compassionate and therapeutic grounds apply
We understand that being in an Emergency Department can be an anxious time.
Please let us know if there is anything we can do to support you while you are with us.
Our Emergency Department is very busy. If you think you need to come to A&E, contact
NHS 111 first and avoid busy waiting rooms by booking an appointment.
If it’s an emergency and you do need to come in, we are working really hard, so please be kind to our staff.
Our Emergency Department provides high quality care 24 hours a day, seven days a week. We treat more than 100,000 patients a year.
The Emergency Department has nine consultants on hand 16 hours a day and on-call outside that time. There are junior doctors and registrars in general and paediatric emergency medicine on hand. The nursing team is led by an Emergency Medicine Matron.
We have full resuscitation facilities, an integrated GP-led service and a separate Paediatric Emergency Department. We also take direct referrals from GPs for adults and children.
When you come to the Emergency Department, you will be assessed by an experienced nurse. This assessment is known as triage and it ensures the most seriously ill patients are seen first.
If you have a minor injury or illness, you may be directed to alternative services, such as a local walk-in centre or your GP.
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