What we do
Kingston Hospital provides diagnosis, treatment and support services for people with most types of cancer. For most people, we aim to confirm or rule out a cancer diagnosis within 28 days of your GP referral. If you need treatment at another hospital we aim to refer you within 38 days of your GP referral to Kingston Hospital.
Find out more about what we do
I’ve received an urgent referral to Kingston Hospital. What happens now?
Your GP has arranged an urgent referral so that your symptoms can be investigated to help us find out what is wrong and whether or not it could be cancer. We will contact you by phone within a couple of days of receiving your GP referral to arrange for you to attend diagnostic tests, or an appointment with a doctor or specialist nurse. It’s likely that this will happen within 7 days of your GP referral.
Visit our cancer pages to find out more detail about what to expect:
Tests and investigations
It’s important that we find out what could be wrong as quickly as we can. You will be asked to come for tests and investigations at very short notice, sometimes the same day.
Please reschedule all non-urgent daily activity and do you best to attend these appointments.
Support and advice
When you are affected by cancer, it is essential that you can get the support and advice you need, at the time you need it. We provide a wide range of support services to help patients and their families cope with the emotional and practical side of cancer diagnosis, treatment and recovery.
Staff that will support you
Cancer care at Kingston Hospital provided by a wide range of clinicians, healthcare professionals and support staff.
- Clinical Nurse Specialists, Advanced Nurse Practitioners and Nurse Consultants
- Multi-disciplinary teams
- Palliative Care Team
- Acute Oncology Service
- Macmillan information and support manager and Macmillan dietician
Frequently asked questions…
Can I bring someone with me to my hospital appointment?
We understand that receiving referral for suspected cancer is very worrying. However, to reduce the risk of transmission of COVID-19 we are asking people to come to into hospital for their appointments by themselves if they can, and to involve a relative or friend in the consultation by mobile phone. Please talk to your hospital department if you need to be accompanied by a carer or have another reason that you need to be accompanied to your appointment.
How long will it take from the GP referral to knowing whether I have cancer?
We aim to tell everyone whether or not they have a cancer diagnosis within 4 weeks (28 days) of their GP referral.
I’m worried – how can I get some support with my emotional or financial concerns?
Speak to your health care provider or cancer specialist nurse if you have emotional or financial concerns. They may refer you to our team of trained cancer counsellors for emotional help or signpost you to local groups.
We also have a dedicated benefits adviser working from Wandsworth CAB. They will be able to help you on a large range of financial issues including attendance allowance, blue badges for parking, Macmillan grants and carers allowance. Call the Macmillan Centre on 0208 973 5001 or speak to your specialist nurse for further information.
What is a Holistic Needs Assessment (HNA)?
A Holistic Needs Assessment is an opportunity for you to talk through your needs and concerns with a health professional and agree a plan of care and support together. It’s an opportunity for you to discuss physical symptoms and side effects as well as your emotion and spiritual wellbeing and any practical or financial concerns you may have. You can read the Macmillan booklet about HNAs for more information.
What should I do if I don’t understand my treatment or diagnosis plan?
You will be given the name and contact details for a Clinical Nurse Specialist (CNS) and this person is your main point of contact for any questions or concerns. If you don’t know who your CNS is, please phone your hospital department and they will tell you. You can also ask to speak to your doctor if you don’t’ understand your treatment or diagnosis plan.
What do I need to do?
- Please do your best to make sure you are available to attend hospital appointments. We want to find out what’s wrong as quickly as possible, but can only do this if you make this a priority as well
- Make sure we have up to date contact details for you.