Due to unexpected circumstances, we are relocating some of our outpatient clinics including gynaecology, assisted conception, ENT (ear, nose and throat) and audiology, from Kingston Hospital’s Roehampton Wing.
All services within Roehampton Wing will be re-locating to other parts of the hospital site and we will be contacting any patients with an outpatient appointment that is affected by this change. All other clinics will be running as normal.
We appreciate your patience at this time. Please check back for further updates on this in the days and weeks ahead.
Today, NHS England and NHS Improvement, together with Public Health England, are launching the ‘Help Us, Help You’ lung cancer campaign to encourage people with a cough lasting three weeks or more and who don’t have COVID-19, to contact their GP practice.
As a result of the COVID-19 pandemic, some members of the public are reluctant to use NHS services, citing concerns about being exposed to the virus and not wanting to be a burden on the NHS.
In addition, there is a lack of awareness that a cough for three weeks or more on its own can be a sign of lung cancer, and a need to remind the audience to act on a persistent cough and not wait to see if it resolves.
While a cough for three weeks or more is probably nothing serious, it could be a sign of something that needs treatment. If it is cancer, finding it early makes it more treatable1 and can save lives.
The ‘Help Us, Help You’ lung cancer campaign has released a powerful video, featuring Sir Andrew Strauss, Gaby Roslin and members of the public who have first-hand experience of how lung cancer can affect you, your friends and your family.
The video urges people to contact their GP practice if they’ve had a cough for three weeks or more and don’t have COVID-19. It also encourages friends and family to support a loved one if they are concerned for their health.
Your NHS is here to see you, safely. Help Us, Help You.
Comments Off on Possible changes to how you collect your prescriptions at Kingston Hospital
Help Kingston Hospital decide by sharing your views in this short survey
The coronavirus pandemic has resulted in lots of changes to the way our patients access health services. This has allowed us to test new ways that people can get their hospital prescriptions. Some of these changes could be made more permanent, but we need know what you think about them first.
Please share you views by taking 5 minutes to complete the online survey linked below. The closing date is Friday 5th February.
Comments Off on Kingston Hospital ward transformed for marriage of couple together for 25 years
Benny Khaw and Julia Cox met and fell in love playing badminton, 25 years ago and had been considering a wedding ever since. At 11.30pm on Friday 8 January, the Acute Assessment Unit at Kingston Hospital was transformed by staff to allow the couple to get married, with Julia’s two daughters, Eleanor Cox and Emma Perham, as witnesses.
Benny was unexpectedly rushed to Kingston Hospital on 2 January with COVID-19. Previously an active man, Benny became acutely unwell and was cared for at the hospital until he sadly died on Sunday 17 January, aged 85.
Benny and Julia have three daughters and four grandchildren between them and for both of them, this was their second marriage.
Eleanor Cox said: “Benny has been in our lives for many years and I consider him to be my dad. It was so special to be able to see mum and Benny get married – it was a wonderful celebration of the times they have shared. We have all been blown away by the kindness shown by the staff at Kingston Hospital. In the midst of a pandemic, staff pulled out all the stops to enable this to happen. They have been so incredibly kind to our family and really showed a level of care and compassion that is above and beyond what we expected.”
“We would like to thank Kingston Hospital Charity for so kindly funding a wedding cake and decorations for the ward, Kyle Tovey, Therapeutic Activities Assistant, who spent time decorating Benny’s bedside with beautiful lights and decorations, The Revd Susan van Beveren who conducted such a wonderful ceremony for mum and Benny, and Matron Liz Raderecht, for making it all happen.”
Liz Raderecht, Matron on Kingston Hospital’s Acute Assessment Unit, said: “It was an honour to plan and put together a special moment for Benny and Julia. Noreen, Carolyn and Kyle did an amazing job of transforming the discharge lounge and it really lifted the whole team to be able to do something like this, in what has been a challenging time for everyone.”
Comments Off on Local plasterer creates GoFundMe page following theft of doctor’s bike
Dr Josh Wilcox, a doctor at Kingston Hospital, recently had his bike stolen after working a 13-hour shift. To help find his bike, Josh’s wife, Kelly-Ann posted on Facebook:
“My husband who is a doctor at Kingston Hospital finished his 13 hour shift this evening only to find his locked up bike had been stolen from outside the hospital…”
After seeing the Facebook post, local resident and plasterer, Ben Mclean, decided to create a GoFundMe page to raise money to buy Dr Wilcox a new bike.
Ben, who lives in Surbiton, said: “People started commenting on the post and wanted to donate money, so that’s when I thought I would set up a GoFundMe page. I posted it on my company’s Facebook page ‘Platinum Plastering’, and it gathered momentum and more people started donating. I’m always up for doing something positive as I enjoy helping people. Life is too short.”
“I have to say, it wasn’t all down to me – it was only made possible thanks to the amazing generosity of the local community!”
Dr Josh Wilcox, from Kingston Hospital, said: “I’ve been utterly blown away by the local community’s generosity and goodwill. It’s really turned a sour tasting event into the most emotional and magical moment – a massive thank you to Ben and everyone who donated!
“I’m delighted Ben has chosen the remainder of the money raised to be donated to a local charity based in Kingston, Anstee Bridge, which provides an alternative learning programme for young people aged 14 to 16 facing emotional challenges.”
Comments Off on Charity donations support health and wellbeing of Kingston Hospital staff
Thanks to funding from Kingston Hospital Charity, staff working at night at Kingston Hospital have been offered free hot meals each evening.
To continue to support the health and wellbeing of our staff, Kingston Hospital Charity are also using funds donated and raised by the local community to provide regular access to healthy snacks for frontline staff, refreshments for staff and patients, and ongoing mental health support for staff during the pandemic.
To make a donation to Kingston Hospital Charity and to leave a message of support, visit www.khc.org.uk.
We are extremely grateful to all who have supported Kingston Hospital during this time.
Comments Off on Tools and resources to help your mental health and wellbeing
It is normal and okay to feel upset, anxious or confused at times.
You might be feeling anxious and worried about coronavirus and that it could be affecting your mental health. It has never been more important for each of us to think and talk more about mental health and wellbeing, and to seek support when needed.
In London, there are a range of free resources, online tools, and helplines available to help you cope and stay mentally healthy.
You should know that even though things can feel very hard at times, support is available for whatever you are going through.
Simple ways to improve your wellbeing
Thrive LDN has put together a list of little things you can do to keep yourself well and some useful ways to get support if you are finding it hard.
If you’re feeling anxious or stressed about work, housing or financial difficulties, then explore the helpful range of resources and guidance on City Hall’s Hub.
Available support now – online tools to help your mental health
The NHS-approved digital mental wellbeing service, Good Thinking, promotes proactive self-care for the four most common mental health conditions: anxiety, low mood, sleeping difficulties and stress. Take the clinically validated self-assessment tool to get a better understanding of what you’re going through, helpful resources and if necessary, relevant treatment options.
To help build resilience and maintain good wellbeing, there’s a range of resources for everyone at Every Mind Matters. Including an interactive quiz, the Your Mind Plan, to get top tips and advice relevant for you.
NHS wellbeing webinars
A collection of NHS Coping Well During Covid webinars are available if you are feeling anxious about coronavirus and how it is impacting you, your loved ones or your work. The 60-minute sessions will guide you through ideas and tools to support your mental health and wellbeing in an evidenced based and interactive way.
The webinar topics include managing wellbeing, anxiety, low mood, sleeping difficulties, and mindfulness. Additionally, there are also specific webinars on managing financial anxiety and working from home and staying well.
NHS psychological treatments
If you do not require urgent support but are still concerned about your mental health, contacting your GP is a good place to start.
You can also refer yourself for free, non-urgent NHS psychological therapy (IAPT) services which provide evidence-based treatments for depression and anxiety. These services are open in London [or borough] if you feel like you may need further, professional support. You can find your local service here.
Getting urgent help for mental health
A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone’s time.If you have an existing mental health condition and an assigned care team or care worker, then it’s important to contact them.
24-hour advice and support – for you, your child, your parent or someone you care for
help to speak to a mental health professional
an assessment to help decide on the best course of care
Alternatively, when life is tough the Samaritans are here to listen at any time of the day or night. You can talk to them about anything that’s troubling you, no matter how difficult. Call free on 116 123 or visit the Samaritans website.
Shout offers confidential 24/7 crisis text support for times when you need immediate assistance. Text SHOUT to 85258 or visit Shout Crisis Text Line.
The bereavement care charity Cruse is helping families affected by coronavirus. Call free on 0808 808 1677 or visit the Cruse website.
Comments Off on One thousand messages delivered to patients in Kingston Hospital from loved ones
Since launching in May 2020, Kingston Hospital’s ‘Message to a loved one’ service has delivered over a thousand messages to patients in hospital.
The service enables relatives and close friends to send messages of love and support to patients at a time when visits to inpatient wards have been limited to help keep patients, visitors and staff safe during the COVID-19 pandemic.
One user of the service said: “This messaging system is a great idea, so thank you so much for going the extra mile to help us get in touch with each other safely.”
Another said: “Thank you once again for your amazing service – it’s really helping me while I can’t be with my husband and missing him so very much.”
Laura Shalev Greene, Head of Volunteering at Kingston Hospital, has been leading the ‘Message to a loved one’ service. Laura said: “This service has provided a way for people to keep in touch at a time when visiting has been restricted and people have needed a way of reaching out to their loved ones to say that they are thinking of them. It has been a great privilege to offer the ‘Message to a loved one’ service at Kingston Hospital.”
Relatives and close friends can send an email to firstname.lastname@example.org before 12pm for their message to be delivered direct to their loved one at Kingston Hospital on the same day. Messages received after 12pm will be delivered the following day.
For messages to be passed on to a patient, the following information needs to be included with the message:
The patient’s full name
Relationship to the patient
Either the patient’s date of birth or the first line of their address
Comments Off on Surgery and outpatient appointments – update for all patients
Like all hospitals, we are seeing increased demand for our services at present and this is due to COVID combined with a high number of patients accessing urgent and emergency care due to winter pressures.
To ensure we can continue to provide safe and effective care for those patients that need it, we have increased the capacity of our COVID wards and our intensive care beds.
To safely staff this additional capacity we have taken the difficult decision to pause planned care and outpatient appointments to allow us to redeploy staff to where they are most needed. We are in the process of contacting all patients with appointments impacted by this move to discuss revised onward treatment plans.
We are reviewing this situation closely on a daily basis, and we will re-start procedures and clinics at the hospital as soon we are in a position to do so. Thank you for your understanding at this very challenging time.
Emergency care and procedures will continue as normal at Kingston Hospital.
Important: If you have any concerns about your health, or your condition has deteriorated, please contact your hospital service or GP.
If you, or someone you know, is experiencing a serious or life threatening emergency (for example symptoms of a heart attack or stroke) you must dial 999 immediately.
If you require urgent care, please call NHS 111 first.
Comments Off on First Kingston Hospital patients receive COVID-19 vaccine
Stanley Billham, who is in his eighties, was the first patient to receive the COVID-19 vaccine at Kingston Hospital today. Stanley, who lives locally in Surbiton, received the injection at Kingston Hospital just after 11am this morning.
Other patients at the hospital aged 80 are now being vaccinated, as well as care home workers and NHS staff at higher risk.
Narsi Patel, who is 83 years of age and from New Malden also received the vaccine this morning. Narsi who has been shielding since March said: “I am eager to be part of this vaccination programme as growing up in India I saw lots of children dying from smallpox, which is something I have never forgotten. Smallpox is now gone thanks to vaccination, so I hope the same thing will happen with COVID. I’m really looking forward to the future and to be able to come out of the house again to see family and friends.”
Comments Off on Please do not contact the NHS before you’ve had an invitation to be vaccinated
The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus. The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus.
We will let you know when it’s your turn to have the vaccine. It’s important not to contact the NHS for a vaccination before then. Vaccinations are by appointment only – please don’t turn up to the hospital to be vaccinated unless you have a vaccination appointment.
At this time, the vaccine is being offered in some hospitals to:
some people aged 80 and over who already have a hospital appointment in the next few weeks
people who work in care homes
health care workers at high risk
The vaccine will be offered more widely, and at other locations, as soon as possible.
We are fortunate at Kingston Hospital to have a number of fantastic leaders from BAME backgrounds. With the support of the Trust’s Equality, Diversity and Inclusion Committee, we are launching a series of BAME leadership stories. In this first edition, we hear from Pat Steele, Clinical Nurse Specialist in Jasmine Unit. Read Pat’s story.
Comments Off on Festive Friend – connecting the generations at Christmas!
Thanks to the children and teachers at Thames Ditton Juniors School for taking part in Festive Friend.
Festive Friend is an opportunity to give the gift of a festive card/drawing at Christmas.
In December children from Thames Ditton Juniors drew Christmas pictures/cards or wrote festive messages which are being given to patients on the elderly care wards at Kingston Hospital.
Juliet Butler, one of the hospital’s physiotherapists who works on the elderly care wards, organised Festive Friend:
“I saw it on Facebook and thought that would be a nice thing to do for our patients: it is an opportunity to bring the young and the old together and kind to spare a thought for someone in hospital. This Christmas is particularly hard for relatives to visit their loved ones so why not spread some festive cheer. Huge thanks to Thames Ditton Juniors for taking part.”
Comments Off on Physiotherapist wins award for ‘End PJ Paralysis’ poster
Juliet Butler, Team Lead Physiotherapist in Kingston Hospital’s care of the elderly wards, recently won the Eva Huggins prize for ‘Best Nurse/AHP Poster’ at the British Geriatrics Society’s autumn conference.
Juliet’s poster features her work with the multi-disciplinary team to help prevent ‘PJ Paralysis’ on Derwent Ward, a project which was established in December 2018 and focuses on getting patients out of bed, wherever possible, to reduce the risk of deconditioning.
Comments Off on Kingston Hospital welcomes newly-elected governors
Kingston Hospital’s Council of Governor elections took place in November and new public governors and staff governors have now been elected.
With the support of our members, our Governors ensure our work is in keeping with our values, meeting the needs of our local residents and supporting all who use our services. View the results of this year’s Council of Governor elections.
Comments Off on The people’s choice… vote for your favourite animation
In spring 2020, first year students from the University for the Creatives Arts embarked on a project with patients and staff to create a short animated film to help people understand pain.
Amazingly students worked through lockdown, battling with technical limitations and the challenges of remote working to come up with their creative endeavours. The work of four teams was shortlisted over the summer and now your help is needed to choose the winning film.
You can watch the shortlisted films by clicking on the links below (around 2-3 minutes each) and then vote for your favourite:
Comments Off on Cutting-edge imaging equipment introduced to ophthalmology service
Thanks to charitable funding, a new piece of cutting-edge imaging equipment has been introduced at Kingston Hospital’s Royal Eye Unit, enhancing patient care.
Sight loss is closely linked to ageing and as Kingston and Richmond are two of the five boroughs with the highest life expectancy in the country, the Royal Eye Unit at Kingston Hospital is continuously seeking innovative ways to meet the needs of current and expected future patients with eye disease.
The new ultra-widefield retinal imaging equipment allows for more comprehensive acquisition and review of images in one multimodal imaging system, increasing the efficiency and resilience of the medical retina service. It also provides a significantly better assessment of the retinal periphery when compared to conventional imaging of the rear of the eye.
Charitable funding from Kingston Hospital Charity has enabled the Royal Eye Unit to purchase an Optos Silverstone ultra-widefield retinal imaging system and Kingston Hospital’s ophthalmology service is the first in England to deploy the latest version of the Optos imaging system.
Vasuki Sivagnanavel, Consultant Ophthalmologist at Kingston Hospital, explained:
“We are very excited to have acquired this state-of-the-art equipment. As well as assisting our COVID-19 recovery plan, by clearing the backlog of routine retina activity that built up at the height of the pandemic in the spring, the more comprehensive evaluation of the retinal periphery it provides will lead to earlier diagnosis and improved patient outcomes. I’m delighted this ultra-widefield imaging equipment is now operational and benefitting our patients.”
Comments Off on Kingston named Best Dementia Friendly Hospital in National Awards
Kingston Hospital has won the “Best Dementia Friendly Hospital” category in the National Dementia Care Awards 2020.
In 2014, Kingston Hospital launched its first dementia strategy and in 2016, with funding from Kingston Hospital Charity, the Trust began refurbishing its elderly care wards, a project which was completed in 2019.
Winners of the National Dementia Care Awards were announced at a virtual awards presentation held on Thursday 12 November, attended by over 400 guests.
The National Dementia Care Awards are an annual event organised by The Journal of Dementia Care, a multidisciplinary journal for all professional staff working with people with dementia, in hospitals, nursing and residential care homes, day units and the community. The awards were created to recognise the very best people in the dementia care sector, whose exceptional work and contributions make better, person-centred care a reality. There were 15 categories to enter overall and there were up to five finalists in each category with two independent judges.
The following statement was issued by the judging panel:
“The judges thought all the finalists were brilliant. They chose Kingston Hospital as the winner because of their exceptional commitment to improving the hospital experience for patients with dementia and their carers. In their achievements, they have demonstrated their underpinning philosophy – “the more you know about the background of the person with dementia, the better care you can give.””
Olivia Frimpong, Kingston Hospital’s service improvement lead for dementia and delirium, said: “We are absolutely delighted to be recognised for the hard work the hospital has undertaken in the past five years to improve care for patients with dementia and delirium. Through the Trust’s dementia strategy we have transformed the elderly care wards into dementia friendly environments, developed a fantastic therapeutic activities service and now have dementia specialist nurses providing support to staff, patients and their carers across the hospital.
“This could not have been achieved without the dedication of the fantastic dementia team, who always put their patients first and go out of their way to support people living with dementia, who often find coming into hospital a very frightening experience. It is also important to recognise the support of Kingston Hospital Charity, who campaigned tirelessly to make the ward refurbishments possible. I am incredibly proud to work with such dedicated team members.”
Comments Off on Kingston Hospital awarded for commitment to patient safety by the NJR
Kingston Hospital is celebrating being named as a National Joint Registry (NJR) Quality Data Provider after successfully completing a national programme of local data audits.
The NJR monitors the performance of hip, knee, ankle, elbow and shoulder joint replacement operations to improve clinical outcomes for the benefit of patients, clinicians and industry. The registry collects high quality orthopaedic data in order to provide evidence to support patient safety, standards in quality of care, and overall cost effectiveness in joint replacement surgery. The ‘NJR Quality Data Provider’ certificate scheme was introduced to offer hospitals a blueprint for reaching high quality standards relating to patient safety and reward those who have met registry targets in this area.
In order to achieve the award, hospitals are required to meet a series of six ambitious targets during the audit period 2019/20. One of the targets which hospitals are required to complete is compliance with the NJR’s mandatory national audit aimed at assessing data completeness and quality within the registry.
The NJR Data Quality Audit investigates the accurate number of joint replacement procedures submitted to the registry compared to the number carried out and recorded in the local hospital Patient Administration System. The audit ensures that the NJR is collecting and reporting upon the most complete, accurate data possible across all hospitals performing joint replacement operations, including Kingston Hospital.
NJR targets also include having a high level of patients consenting for their details to be included in the registry and for demonstrating timely responses to any alerts issued by the NJR in relation to potential patient safety concerns, if necessary.
Sarah Joseph, Matron for Trauma and Orthopaedics at Kingston Hospital, commented: “Improving patient safety is of the upmost importance and something all staff take very seriously. We fully support the National Joint Registry’s work in facilitating improvement in clinical outcomes and governance for the benefit of joint replacement patients and we’re delighted to be awarded as an ‘NJR Quality Data Provider’.”
National Joint Registry Medical Director, Mr Tim Wilton, said: “Congratulations to colleagues at Kingston Hospital. The Quality Data Provider Award demonstrates the high standards being met towards ensuring compliance with the NJR and is often a reflection of strong departmental efforts to achieve such status.
“Registry data now provides an important source of evidence for regulators, such as the Care Quality Commission, to inform their judgements about services, as well as being a fundamental driver to inform improved quality of care for patients.”
Full details about the NJR’s Quality Data Provider certificate scheme can be found online at www.njrcentre.org.uk.
In July a new Interventional Radiology suite and cardiac cath lab were opened in The Rowan Bentall Wing at Kingston Hospital. This new purpose built unit incorporating state of the art facilities has been a very welcome addition to the hospital.
The new unit comprises an interventional/fluoroscopy unit with dedicated day ward and integrated inpatient bed waiting area, which will make a significant difference for patients waiting for procedures. The new unit also includes a cardiac recovery bay, a pre-assessment office shared by Radiology and Cardiology and a Radiology office, ensuring rapid reporting of all interventional procedures that are undertaken.
A dedicated reception area has also been introduced, where patients are greeted before being taken through for their procedure.
The new environment is dementia and child friendly and the addition of patterned ceiling tiles and the calm blue decor benefits the wellbeing of both staff and patients.
Comments Off on Kingston Hospital staff shortlisted for national Audit Heroes Awards 2020
Three members of Kington Hospital staff have been shortlisted for the Audit Heroes Awards 2020, organised by the Healthcare Quality Improvement Partnership (HQIP). The shortlisted entries were selected from 228 nominations received across six categories.
Sarah Joseph, Matron for Trauma and Orthopaedics, and Liz Raderecht, AAU Matron, have both been shortlisted for the Florence Nightingale Award (Outstanding Contribution by a Nurse or Midwife).
Joscelin Miles, Head of Clinical Audit and Effectiveness at the Trust, has also been shortlisted for the Clinical Audit Professional of the Year Award.
The winners of the Audit Heroes Awards 2020 will be announced during the week of 23 November.
Comments Off on Paediatrics service launches Connecting Care for Children hub
In October, the Paediatrics service at Kingston Hospital ran their first ‘Connecting Care for Children’ (CC4C) hub, bringing together the multi-disciplinary team, colleagues from the Primary Care Network and parents. CC4C is based on a model trialled at Imperial College Healthcare NHS Trust and is an innovative integrated child health programme, providing more holistic care for patients.
The hub consists of a joint Paediatrician and GP clinic, held in the host GP practice, with a hospital Consultant Paediatrician and a nominated GP from the host practice. Kingston Hospital Paediatrician, Dr Ellie Danaher, and GP, Dr Nick Merrifield, explain more in this short film:
Feedback from parents:
“It was brilliantly convenient to see a Consultant locally. Although going to the hospital for appointments has never been ‘stressful’ for us, it was a very relaxed approach for a 6 year old. It was also really great to have an appointment that was long enough to have a thorough consultation without being rushed, and have an opportunity to ask all our questions”
“We were given a good amount of time to discuss our issues. At the end we felt much more confident. Thanks for the service”
Comments Off on Think you need to go to A&E? Think NHS 111 First
If you need urgent, but not life-threatening care, call NHS 111 before turning up to an emergency department. If, following a conversation with NHS 111, it is appropriate for you to attend the emergency department you may be scheduled a time to attend.
Thinking NHS 111 First will also help you get to the most appropriate service when you may not have to attend the emergency department. This could include self-care or a slot at your GP practice, a GP hub or a nearby Urgent Treatment Centre.
You can still go to ED and UTC without calling ahead but thinking “NHS 111 First” will mean:
Shorter waiting times via a booked slot at the emergency department or another appropriate service and
safe social distancing away from busy emergency department waiting rooms to protect you and others from COVID-19.
Comments Off on In the news: Kingston Hospital’s Diabetes Ward Champions programme
Our diabetes specialist nurse and joint clinical lead, Claire Neely, has written an article about the Diabetes Ward Champion programme which was implemented to improve diabetes inpatient care at Kingston Hospital.
We are delighted that the article has been published in this month’s Journal of Diabetes Nursing.
Comments Off on How people access urgent care in London is changing – Think NHS 111 First
From next week, anyone who needs urgent, but not life-threatening care is advised to call NHS 111 before turning up to an emergency department in London. If, following a conversation with 111, it is appropriate for someone to attend the emergency department they may be scheduled a time to attend.
A national advertising campaign will launch next week to support this change, and we will be backing this up locally with a Kingston Hospital focused campaign.
Tracey Moore, Director of Operations at Kingston Hospital said: “Thinking NHS 111 First will mean that people will be directed to the most appropriate service and may not require to attend the emergency department. These services include self-care, GP practice appointments, GP hub appointments and the Teddington Urgent Treatment Centre. For those who still need to access the emergency department, they will be given an appointment which will reduce the time that they have to wait to be seen.”
The communications campaign will encourage people with serious or life-threatening illnesses or injuries to continue to dial 999.
Following a formal recruitment and selection process, Yarlini Roberts has been appointed as Chief Finance Officer for Kingston Hospital.
Yarlini has been Interim Director of Finance at Kingston Hospital since November 2019, and is a fantastic addition to the Trust’s executive team. Yarlini is an inspirational leader so I am delighted that she is joining the team on a substantive basis, and I look forward to continuing to work with her in the months ahead.
Yarlini is a qualified accountant with board level experience in a commissioning environment as chief finance officer for a number of years at both Kingston and Richmond CCGs. I hope you will join me in welcoming Yarlini as Chief Finance Officer.
As part of the NHS Long Term Plan, Kingston Hospital and the SWL CCG are working more collaboratively to improve the outcomes for Kington, Richmond and East Elmbridge patients. Whilst remaining separate statutory entities with separate governance structures, the two organisations have agreed to develop this as a joint post, to deliver local NHS financial objectives.
Comments Off on Leading the way in transnasal endoscopy across London and the South East
Kingston Hospital has recently opened a new state-of-the-art endoscopy suite for patients and is now leading the way in transnasal endoscopy across London and the South East.
The new endoscopy service which was relocated from Kingston Hospital’s Day Surgery Unit to Esher Wing, boasts separate changing pods, all with en-suite WC facilities, affording much greater privacy and dignity for those visiting the unit.
It also boasts the first nurse led dedicated transnasal endoscopy suite in London allowing for increased capacity, with the unit’s seven state-of-the-art Fuji 740 series transnasal scopes funded by Kingston Hospital Charity.
Transnasal endoscopy (TNE) has become more popular in the UK and Europe over the last few years due to the imaging and functional improvements of the transnasal scopes. TNE is known to be better tolerated than unsedated or sedated conventional endoscopy and offers a more comfortable and cost effective diagnostic procedure to patients, using an ultra-thin endoscope. They are used to investigate the upper gastrointestinal tract including the oesophagus, stomach and duodenum. Access is via the nasal passage rather than the mouth, making the procedure much more tolerable and comfortable. Sedation is not needed, which means patients can be discharged home without needing post-procedure recovery. TNE is particularly well suited for patients who are anxious or have found it difficult to tolerate traditional endoscopy, as well as for elderly patients and those with multiple comorbidities due to fewer adverse effects on the cardiovascular system.
Kingston Hospital’s longstanding experience in TNE has been acknowledged throughout London and the South East region and is now seen as a beacon for TNE procedures, by establishing itself as a hands-on training hub for external clinicians who want to upskill in this modality.
Michael Grimes, nurse consultant for endoscopy at Kingston Hospital, commented: “The generosity of Kingston Hospital Charity has massively contributed to the quality of service we are able to offer, while providing us with the capacity to expand. Most importantly the feedback from patients has been extremely positive to the new leading-edge scopes we are using.”
Michael Grimes and consultant gastroenterologist, Ralph Greaves, give a guided tour of the new endoscopy suite in the following short film: https://youtu.be/48QAzvjxroo
Comments Off on A new home for Kingston Hospital Charity
The offices of Kingston Hospital Charity have been relocated to provide better access for patients and their families, and hospital staff. The fundraising team behind Kingston Hospital’s partner charity are now located at the front of the hospital, between the Sir William Rous Unit and the main entrance.
Director of Kingston Hospital Charity, Rob Aldous said: “We are delighted with our new location, which makes us much more accessible to grateful patients or their family members, and members of staff who are interested in helping the hospital. We would encourage anyone who would like to support the hospital to come and visit us to find out more about the work that we do.”
Kingston Hospital Charity supports Kingston Hospital by raising the monies needed to: fund high quality clinical research; help transform parts of the hospital that require additional investment to create patient-centred spaces, designed to deliver the best quality of care possible; purchase the latest medical equipment for better diagnosis and treatment; and recognise the dedication and caring commitment of staff by supporting their development and wellbeing.
To find out more about Kingston Hospital Charity, visit www.khc.org.uk .
Comments Off on Celebrating the opening of our new state of the art endoscopy suite
Kingston Hospital’s new state of the art endoscopy suite opened to patients on Monday 21 September, relocating the endoscopy service from the Day Surgery Unit to Esher Wing. The unit now boasts the first nurse led transnasal endoscopy suite in London, with seven of the unit’s transnasal scopes funded by Kingston Hospital Charity.
In the following film, Ralph Greaves, consultant gastroenterologist, and Michael Grimes, nurse consultant for endoscopy, give a guided tour of the new unit:
A carer provides unpaid care and support to a person who needs this assistance because of a disease such as cancer. Anyone can be a carer, regardless of your age, sex, sexuality, profession or cultural background. Carers can also be a partner, family member, friend or neighbour.
You may not see yourself as a carer. You may think you are just helping out. Recognising you are a carer can be an important step in getting the support you need. Becoming a carer can be sudden; for others, it could be a gradual process.
Being a carer for someone can mean:
Helping with medical support
Work with the health care team/update them
Report any changes/deterioration in the person you are caring for to their medical team
Listening ear/face to face or telephone
Liaise with key people and perhaps talking to other people on their behalf, such as health and social care professionals
If you are the main carer for the person with cancer, inform their healthcare team. You can also talk to them about any concerns you that you may notice.
If the person you are caring for is in hospital, talk to the healthcare team about organising any support and services you need before they come home. At home, the district nurses, social worker or occupational therapist can usually arrange more help if it is needed. We have more information about looking after someone at home.
How much you do and what care you provide may change over time. You may start to do less if the person you are helping has finished treatment and is recovering. If the cancer becomes more advanced, you may decide to do more. This depends on your situationThis guide for people affected by cancer gives tips on how carers can look after themselves while supporting…
Coping with being a carer
Every caring situation is different. Your responsibilities will depend on what are the person needs and what you are able to offer.You may be sharing these responsibilities with family or friends, or you may be the main carer.
Being a carer can be rewarding but the physical and emotional demands can be difficult. You might have a lot of different feelings, such as sadness, anger, guilt and loneliness.
You may have to balance caring with other things, such as working and other relationships. Getting support and having someone you can talk to about how you feel might help you cope.
Different health and social care professionals can support you as carer. If you are the main carer for a person with cancer, ask social services for an assessment of your needs. This is called a carer’s assessment. The assessment may help you get practical support, if you qualify.
As a carer, you may also need financial support. You may be able to claim Carer’s Allowance. If you qualify for Carer’s Credit, it protects your right to a State Pension later in life.
It is a good idea to think about who might be able to help you, such as family and friends. If you are finding it hard to cope, try to talk to someone about how you are feeling. You could talk to a friend, your GP, or call the Macmillan Support Line on 0808 808 00 00
Comments Off on Watch: The NHS is still here for you
As part of the ‘NHS is here for you’ campaign, we have created a short film offering reassurance to local people that it is safe to return to the NHS and seek advice.
The film is guided by insight gathered through a survey run by our partners at Healthwatch Kingston, and from insight gathered through the SWL CCG’s People’s Panel. In both we asked about the barriers to people not seeking NHS advice or treatment and particularly not attending for diagnostic and elective procedures. The film has been created in response to this feedback, to reassure the public about the infection prevention and control measures in place in GP practices, hospitals and mental health settings.
Comments Off on CQC praise for management of infection prevention and control during pandemic
On 20 July, a group of staff led by Director of Nursing & Quality and Director of Infection Prevention and Control Sally Brittain, participated in a virtual meeting with the Care Quality Commission (CQC), as part of their monitoring of NHS Trusts, focusing on infection prevention and control during the COVID pandemic.
An evidence file of documentation was submitted in advance including the Infection Prevention & Control Board Assurance Framework and the conversation ranged from the internal structures in place to manage infection prevention and control, to the Trust’s visitor arrangements, cleaning regimes and personal protective equipment (PPE).
Sally Brittain, said “Infection prevention and control has been a top priority for us during the pandemic and continues to be a priority as we bring patients back to services. I am delighted that Kingston Hospital met all 11 assessment areas and there were no recommendations or suggested areas of improvement in the CQC’s narrative. We received particular praise for our supportive and holistic approach to staff health and wellbeing during and after the pandemic and the way we have continued to provide care and treatment to cancer patients in recent months. The CQC noted our efforts to continue our childhood immunisation programmes, and the home birth service during the pandemic. The steps that we have taken to support and communicate with relatives of patients in our care at this time, was also recognised in the assessment. Thank you to all our staff for demonstrating commitment to keeping all our patients and each other safe.”
Comments Off on Teddington-based Rockschool donate £3,000 to Kingston Hospital Charity
Global Awarding Body and music education providers, RSL Awards, have made a donation of £3,000 to Kingston Hospital Charity.
The Teddington-based company ran a campaign during the height of the COVID-19 outbreak, where £5 from every Rockschool Graded Music Exam entry would be donated to the official charity of Kingston Hospital NHS Foundation Trust.
Thanks to the dedication of all of RSL Awards’ customers continuing to enter for their Rockschool exams during the challenging lockdown period in May 2020, Norton York, Founder of RSL, and John Simpson, CEO of RSL, visited Kingston Hospital to present a cheque for £3,000 to Chairman, Sian Bates.
Chairman of Kingston Hospital, Sian Bates, said: “I would like to extend my warmest thanks to RSL for their donation to Kingston Hospital Charity. Your generosity will make a significant difference to our patients and staff – thank you for thinking of Kingston Hospital.”
CEO of RSL Awards, John Simpson, said: “As a team, we are continually humbled by the courageous acts of the NHS, and also our loyal customers for having the confidence in us to continue to provide the very best academically rigorous qualifications and graded music exam solutions. We’re delighted to be able to present this cheque for £3000, that we hope will go some way to support the needs of our NHS heroes.”
The leading contemporary exam board, RSL Awards, are always looking at ways to advance their product offering, so students studying towards an RSL Awards qualification can still be certificated after putting in the hours of practise and dedication to mastering their art. Thanks to the implementation of RSL’s video examinations, they were quickly able to provide an exam solution that gave that opportunity to a wealth of musicians during the height of lockdown restrictions, all whilst raising £5 from each exam entered over this difficult period.
To find out more about Kingston Hospital Charity, visit www.khc.org.uk .
Comments Off on New viewing room in Kingston’s emergency department
Staff at Kingston Hospital have welcomed the introduction of a new viewing room located in the hospital’s emergency department. The room which has been funded through the Kingston Hospital Charity, gives relatives a dedicated, private space to spend some time with a loved one following their death.
Alice Dixon, emergency care nurse at Kingston Hospital said: “As an emergency care nurse, part of our role is to support people through the most difficult times, such as the death of a loved one. Having this high quality new space for grieving relatives gives families somewhere quiet to reflect and grieve privately and in peace.”
Nic Kane, deputy director of nursing who was involved in the work to get the new facility up and running said: “This has been a real team effort over a number of months, so I would like to thank everyone who has been involved. Although the numbers of people who will use this facility will be small, we know that the impact of this new space will be significant.”
Comments Off on Patient perspective – cancer care during the pandemic
One of our cancer patients recently shared their story with medical journal BMJ:
“One week into lockdown, I was diagnosed with stage 4 testicular cancer. I found an abnormal growth but rather than bother the GP straight away. I waited a few days. When I called they said because I didn’t have any abdominal pain it could wait. Five days later I had horrendous pains in my stomach so called 111 and they told me to go straight to the emergency department.
I went to Kingston Hospital and they moved quickly to do an x ray and I moved from one doctor to the next and the last one was an oncologist. I was back for a scan the following morning and they immediately referred me to the Royal Marsden Hospital. I went from diagnosis to starting treatment in nine days. Looking back, it was stupid of me not to push to see the GP but, because of everything going on, I didn’t want to bother them.
The consultant fully explained their plan which involved some minor tweaks to one of the chemotherapy drugs because of the pandemic. It was all very quick, including a trip to the sperm bank, and I can’t fault them on anything. They explained that in normal circumstances they would remove the testicle first and then do chemotherapy but for me the safer option was to start chemotherapy as quickly as possible and have the surgery later.
I’ll be having four cycles over 12 weeks and I go in for six days and have 18-19 hours of chemotherapy a day. After a two week break, I’m in for the next one.
I’m shielding, as is my girlfriend who I live with, and going into hospital was a bit scary in a pandemic but they have had very stringent rules. You have a covid-19 test before you go back in for a cycle of treatment and they’ve split the wards into zones.
They’ve done their absolute best in a horrible situation. You can’t believe the care they take with each patient. I can only describe it as absolutely amazing.”
Comments Off on Former patient donates crocheted face mask adapters for Kingston Hospital staff
A local resident and former patient has donated handmade face mask adapters for
staff at Kingston Hospital.
Joyce Bailey, aged 89,
crocheted the adapters, which are designed to make face masks more comfortable
to wear over long periods of time, at her home in Ham, and donated 40 to staff
who have cared for her over recent years.
Louise Hogh, Consultant
geriatrician and chief of medicine at Kingston Hospital, said: “We were
delighted to receive these handmade donations from Joyce. The mask adapters are
so useful for our staff, who are wearing masks at all times on the hospital
premises, to protect our patients and visitors, and each other. Thank you
Joyce, for thinking of us at this time.”
Comments Off on Watch: A special thank you from our staff
We received many donations during the height of the COVID-19 pandemic from food deliveries, scrubs and items of PPE, to accommodation for staff, as well as donations to Kingston Hospital Charity. We are so grateful to our local community for their generosity and kindness.
In the following film, our staff share their thanks:
Comments Off on Praise for cancer services in national patient survey
Patients have rated their experience of Kingston Hospital’s cancer services 8.7 out of 10 in The National Cancer Patient Experience Survey, undertaken by Picker on behalf of NHS England and NHS Improvement.
Kingston Hospital’s results from the survey, which were published in June 2020, include:
96% of patients felt the length of time they waited for a test to be done was about right
97% of patients felt they had all the information they needed about their operation
94% of patients reported they knew who to contact if worried about condition or treatment after leaving hospital
Of the 143 NHS Trusts that took part in the survey, the response rate at Kingston Hospital was above the national response rate, with 63% of cancer patients taking part.
Kingston Hospital’s director of nursing and quality, Sally Brittain, said: “We are delighted with the results of this year’s National Cancer Patient Experience Survey. The results are a reflection of the dedication and expertise of our fantastic cancer teams, who are commitment to providing the best possible care for our patients.”
Comments Off on New measures introduced to keep patients and visitors safe
help limit the spread of COVID-19 and to continue to keep patients, visitors
and staff safe, Kingston Hospital are asking those coming in to the hospital to
wear face masks, sanitise their hands and to observe social distancing. Temperature
checks will also take place using scanning thermometers for all patients entering
line with national guidance, Kingston Hospital is continuing to offer the
majority of outpatient appointments virtually, however face-to-face
appointments are beginning to be offered to some patients, where a virtual
appointment is not possible. Maternity services, cancer services and urgent
care services continue to run as normal.
light of the expected increase in patients coming in to the hospital, the Trust
is piloting a one-way system to manage the flow of patients and staff around
The Trust is also making some changes to visiting restrictions. From Tuesday 16 June, patients on certain wards can be visited by a family member or friend once a week, during a booked time slot.
Hospital’s director of nursing and quality, Sally Brittain, said: “We
understand that patients may be worried about coming in to hospital, but we
would like to reassure them that we are taking a number of precautions within
all of our buildings. Our priority is to keep everyone safe and to minimise the
risk of COVID-19 infection. We would like to thank patients and visitors in
advance for their co-operation.”
Comments Off on HPV research project launched with Kingston University
Kingston Hospital and Kingston University have teamed up to launch a PhD studentship, studying HPV and its effect on upper gastrointestinal cancers.
The project will investigate the role of Human Papillomavirus (HPV) in the development of upper gastrointestinal cancers (oesophageal and gastric), which are major health problems worldwide. It is hoped that this research will provide insight into the causes and treatment of these increasingly common cancers, via early screening and vaccination.
Muhamad O Shafiq (known as Osama) has been appointed to the three year studentship, funded by Kingston Hospital Charity and the Laurie Todd Foundation, established by local resident Maundy Todd in memory of her late husband, who was diagnosed with Advanced Oesophageal cancer in 2019.
In December last year, Kingston Hospital was recognised in the Lancet editorial for its efforts to promote research and for making more clinical trials available to its patients. The Trust’s progress has also been recognised by the National Institute for Health Research, which named Kingston Hospital as the top acute trust in England for the percentage increase in research studies now available for patients.
Dr Hossein Ashrafi, Associate Professor in Pathology and Cancer Biology within the Faculty of Science, Engineering and Computing at Kingston University, said: “Establishing a relationship between upper gastrointestinal cancer development and high risk HPV subtypes would provide invaluable insight into the role this virus plays in the formation of oesophageal and gastric tumours. This could, in turn, lead to the broadening of early HPV screening and the development of vaccines that could help prevent and treat some forms of gastrointestinal cancer.
“This project demonstrates the importance of the relationship Kingston University has developed with its local hospital NHS Foundation Trust. It will bring mutual benefit to both institutions and allow us to further strengthen our research links, ultimately benefitting patient care.”
Dr Helen Matthews, Research Director and Consultant Gastroenterologist at Kingston Hospital, said: “As Research Director at Kingston Hospital and a Consultant Gastroenterologist, I am very excited to start our joint project with Professor Ashrafi at Kingston University investigating the role of Human Papilloma Virus in the development of oesophageal cancer. As a team, we hope that this will lead to future insights into the causes and treatment of this increasingly common and difficult to treat cancer. In addition, we can build on this project to create more collaborations between our local academic centre, Kingston University, and our clinical team at the hospital to answer questions that are of real importance to our local population and community.
“We are very proud that we are getting increasing national recognition as a research centre – Kingston Hospital has recently been used as an outstanding example of how to improve equality of access to research in a Lancet editorial (December 2019). One of the key strategic steps noted in this article was the closer partnership with Kingston University and the Royal Marsden Hospital to allow access for our local patients to cutting edge innovation and research. We are hugely grateful to the Laurie Todd Foundation, without whose support we would be unable to pursue this really important work.”
Maundy Todd, founder of the Laurie Todd Foundation, said: “I am so pleased that, despite the current incredibly difficult conditions, Kingston Hospital and Kingston University have started work on this research. I hope it will contribute to earlier diagnosis for oesophageal cancer. My husband, Laurie, died six weeks after diagnosis, despite Kingston’s and The Royal Marsden’s heroic efforts.”
Comments Off on Coronavirus patient thanks Kingston Hospital staff
first patient with COVID-19 to be treated in Kingston Hospital’s Intensive Care
Unit has shared his story and thanked the staff who cared for him and supported
Sansom, aged 50, spent nine weeks in Kingston Hospital after contracting
Coronavirus, including 45 days in an induced coma.
his time on the intensive care unit, Michael suffered from renal failure and
his loved ones were prepared for the worst. Michael said: “It was easy for me –
I was unaware of everything that was happening, but I cannot begin to imagine
what my loved ones were going through. At one point I was given what the
doctors thought would be my final round of medication before they would need to
switch off the ventilators, but thankfully my condition improved. I know that
the support of the wonderful chaplaincy team at the hospital was invaluable to
my partner at the time.”
his recovery on the Intensive Care Unit, Michael was able to keep in touch with
his loved ones using video calls, facilitated by hospital staff.
well enough, Michael was moved to Kingston Hospital’s Keats Ward, where he
continued his recovery and began rehabilitation.
on his time on Keat’s Ward, Michael said: “I owe so much to the occupational
therapists and physiotherapists. I went from being unable to walk at all, to
regaining movement in such a short space of time. The team did an amazing job
in helping me to get back on my feet and to feel well again. I would not be
where I am today, without them.”
back at home in Thames Ditton, Michael has had the opportunity to reflect on
his time in hospital and has paid tribute to all the staff that cared for him.
am eternally grateful to the wonderful staff at Kingston Hospital. I would like
to thank them from the bottom of my heart, for saving my life. I am forever in
their debt – together we beat the virus.”
continued: “It has been an amazing journey and I am now looking to the future. I
see this as a new beginning for me.”
Villanueva, a tracheostomy practitioner and physiotherapist who cared for
Michael during his time at Kingston Hospital, said: “All I can say is that he
is a remarkable fighter. All the staff at Kingston Hospital who provided him
with care, treatment and rehabilitation were truly instrumental in helping him
beat the virus. I am very glad that he is now recovering at home and enjoying
the nice weather! I wish Michael all the very best and good luck on his journey
to full recovery.”
Comments Off on Korean resident groups donate over £22,000 to Kingston Hospital
Kingston Hospital Charity recently received donations amounting to over £22,000 from both South Korean communities and the North Korean community for Korean Unification, to support the hospital’s staff wellbeing appeal.
presentations were made to Kingston Hospital’s Chairman, Sian Bates, and Chief
Executive, Jo Farrar. Among those in attendance were Korean Ambassador, Enna
Park, President of the Korean Residents Society, Chunsoo Song, Vice President
of the Korean Chamber of Commerce, J S Kim, and Secretary for the Kingston
Hospital Fundraising Campaign, Justina Jang.
Enna Park, said: “The Korean community is one of the biggest
communities in Kingston upon Thames. Kingston Hospital holds
great significance and importance for them. Upon hearing that the Korean
community were fundraising for the benefit of all staff at Kingston Hospital,
the Embassy decided to actively participate in order to support
and strengthen the excellent efforts already made by the Korean
of the Korean Residents Society in the UK, Chunsoo Song, said: “Kingston
Hospital has been the most important entity to Korean communities and various
Korean communities have supported Kingston Hospital for many years. Last year,
many Korean societies in the borough visited Kingston Hospital and we thought
it would be a great opportunity to show our appreciation and support to the
staff who are working hard during the COVID-19 pandemic.”
South Korean Residents Society continue to fundraise for Kingston Hospital
Charity and hope to make further donations in the coming months.
Chairman of Kingston Hospital, Sian Bates, said: “My sincerest thanks to the Korean communities in the borough, for their generosity at this time. Your donations will make a big difference to our staff here at the hospital and we are so grateful for your continued support.”
All of the funds donated will go towards Kingston Hospital’s staff wellbeing appeal.
Comments Off on Clinical nurse specialist raises £3,000 to support colleagues at Kingston Hospital
Cat King, a clinical nurse specialist at Kingston Hospital, and her husband Ben, have raised £3,000 for Kingston Hospital Charity after running a marathon at home.
Cat was due to run the London Marathon in April to raise money for two charities – Mind, in loving memory of her sister Emma, and Kingston Hospital Charity, to support staff wellbeing. With the London Marathon postponed, Cat and Ben decided to run 13 miles each in their local area of Molesey, using their outside exercise hour and completing the marathon in their back garden, to support Kingston Hospital Charity.
To ensure the full distance was recognised on their watches, Cat and Ben even had to run an additional 2km, on top of their planned distance.
So far, the pair have raised more than double their fundraising target of £1,500. Money raised from Cat and Ben’s challenge will go towards Kingston Hospital Charity’s staff wellbeing appeal.
Cat plans to run the rescheduled London Marathon on 4 October, to raise funds for Mind.
Speaking about the challenge, Cat said: “I know how valuable it is to have emotional support at work and having faced the unimaginable, I will be forever grateful to my managers and amazing colleagues for their help in keeping me well, at work and at home. I wanted to use this run to say a big thank you and to help support others at work. I know that Kingston Hospital is committed to the wellbeing of staff and we hope this money can help with future developments.”
Interim Head of Kingston Hospital Charity, Rob Aldous said: “What a brilliant effort by Cat and Ben to complete this marathon during lockdown on what should have been London Marathon day, while raising over £3,000 to support colleagues at Kingston Hospital. We wish Cat well when she gets the chance to run the London Marathon in loving memory of her sister, hopefully in October this year.”
Comments Off on Six-year-old fundraiser Dhillon reaches target for incubator
Six-year-old Dhillon Manku, who aimed to raise £21,000 for a new incubator at Kingston Hospital’s Neonatal Unit has reached his target in just 18 months!
Dhillon who was born prematurely at Kingston Hospital in 2013 to parents Jas and Sharn, and cared for by its Neonatal Unit. When Dhillon was old enough to understand that he himself was born prematurely he decided he wanted to buy an incubator to look after babies just like himself. He has now raised £21,000 to help Born Too Soon who are the charity that supports the Neonatal Unit at Kingston Hospital and has been doing so since 1985. Dhillon wanted to support the charity so that they can help other premature babies the same way it helped him and his parents. Dhillon’s efforts have helped fund the incubator for the unit.
When lock-down was announced, Dhillon had approximately £5,000 left to raise. He knew he would have to find a different way to raise money during the pandemic, so he put his thinking cap on and decided to pitch an idea he had to the Kamani family who are the founders of ‘Pretty Little Thing’ and ‘Boohoo’ as he liked their colourful designs. Dhillon put a video pitch together and shared it with the Kamani family over Instagram. To his amazement he received a message from one of the owners, Aisha Kamani, praising Dhillon on his work and how much they loved his presentation. She then proceeded to tell Dhillon that they will donate the rest of the money he needed for the incubator, and true to their word he has reached his target of £21,000.
Dhillon’s other fundraising efforts included a sponsored swim, which he completed on his fifth birthday and raised £5,000, a coffee morning at his local Starbucks, a golf day raising £700, and he also carried out a ‘sponsored bounce’ at Oxygen Free Jumping trampoline park in 2019 which raised £4,500. Fifty children came along to support the sponsored bounce, who also raised sponsorship money individually to help reach Dhillon’s target. Dhillon then took part in the Richmond Runfest where he raised £2,500, plus £3,500 from various sponsors and supports which he has picked up along his fundraising journey, Metro Bank, Starbucks, Singing Dentist, DadvGirls, Peter Andre, Dr Ranj and Jay Sean to name a few.
On 12 May 2020 we marked International Nurses Day and the bicentenary of Florence Nightingale’s birth.
The World Health Organisation and Nursing Now designated 2020, the Year of the Nurse and Midwife.
The role of nurses has been of great significance during the COVID-19 pandemic and the activities are an opportunity to ‘shine a light on the role of nurses across the NHS’ – to recognise and celebrate nurses and support ongoing recruitment, retention and encourage nurses to return to the profession. Please visit our Youtube channel to watch the video.
Comments Off on Send a message to a loved one at Kingston Hospital
Our new ‘Message to a loved one’ service enables relatives and close friends to send messages of love and support to patients.
At a time when visiting is restricted and the need for connection between families and friends is even greater, our messaging service provides a quick and simple way to tell someone that you’re thinking of them and to brighten their day with messages, photographs and memories shared.
Relatives and close friends can send an email to email@example.com 12pm for their message to be delivered direct to their loved one at Kingston Hospital on the same day. Messages received after 12pm will be delivered the following day.
For messages to be passed on to a loved one, you will need to include the following information with your message:
The patient’s full name
Your relationship to the patient e.g. daughter or neighbour
Either the patient’s date of birth OR the first line of their address
This information will allow us to verify that you know the person well.
Due to capacity, unfortunately we are not able to pass messages back from patients to friends and relatives.
Comments Off on Former Kingston Hospital Non-Executive Director raises £12,000
Following treatment for COVID-19 at Kingston Hospital, former Richmond Council Leader and former Kingston Hospital Non-Executive Director, Serge Lourie, has raised £12,000 for Kingston Hospital Charity.
On 26 April, Serge walked 2.6 miles around Kew, as part of London Marathon’s 2.6 challenge, to raise money to thank the staff who recently cared for him during his stay at Kingston Hospital.
Speaking about the challenge, Serge said: “I was in hospital with COVID-19 for 10 days of which three were in Intensive Care. I just cannot say strongly enough how grateful I am to all the staff at Kingston Hospital and the paramedics who took me there by ambulance. I believe they saved my life. They were all completely wonderful and deserve all the praise they have been getting.
In order to give something back, I decided to take part in the 2.6 challenge and planned to walk 2.6 kilometres to raise money for Kingston Hospital Charity. As I was feeling quite strong on the day, I am happy to report that I managed to walk 2.6 miles.”
Interim Head of Kingston Hospital Charity, Rob Aldous said: “It was typical Serge that once he was back home and beginning to feel better, he wasted no time in thinking about how he could show his gratitude to the hospital staff who looked after him. We are delighted Serge has recovered from coronavirus and very grateful to him and all who generously supported his 2.6 Challenge, helping to raise over £12,000 – a fantastic effort!”
To find out more about Kingston Hospital Charity, visit www.khc.org.uk .
Comments Off on Local residents donate rainbow artwork to Kingston Hospital wards
Staff at Kingston Hospital were delighted to receive donations of rainbow artwork from the Sunray Estate in Tolworth.
Simon Green, a nurse at Kingston Hospital, asked residents on the estate for their contributions of colourful artwork to brighten up the hospital wards, and couldn’t quite believe the reaction.
Simon said: “I couldn’t believe the response I got from so many local people. It is really touching to receive these lovely drawings and artwork from the Sunray Estate, Tolworth. Being able to look at the artwork on the wards is making a real difference to our staff and patients at this time. The residents produced enough artwork to fill every ward and we are extremely grateful to them all.”
Kingston Hospital’s Chief Executive, Jo Farrar, said: “We have received such wonderful support and generosity from the local community and it has been heart-warming to know that local residents are thinking of our staff and patients at this time. Thank you to the residents of the Sunray Estate for making a difference to our hospital.”
To support staff at Kingston Hospital during the COVID-19 outbreak, visit the Kingston Hospital Charity website: www.khc.org.uk
Comments Off on The Duchess of Cambridge speaks to Kingston Hospital midwives
The Duchess of Cambridge has spoken with Kingston Hospital midwives, health visitors, parents and leading sector experts about the challenges and impact that COVID-19 is having on new and expectant mothers and their families ahead of Maternal Mental Health Awareness Week [Monday 4th May – 10th May].
Run by the Perinatal Mental Health Partnership and established in 2017, UK Maternal Mental Health Awareness Week aims to create wider awareness of maternal mental health and signpost support for parents. Typically more than 1 in 10 women will experience a mental illness during pregnancy or in the first postnatal year, and around 7 in 10 will hide or underplay the severity of their illness.
Over the last fortnight The Duchess has heard from health and care staff about an increase in maternal anxiety and isolation as a result of the pandemic, with midwives, doctors, health visitors and clinicians urging mothers and families to speak up and ask for help when they need it.
Last week [Wednesday 22nd April] The Duchess spoke with midwives at Kingston Hospital, where she undertook two days of work experience last year. She heard about the ways in which the staff at Kingston Hospital NHS Foundation Trust are ensuring that women continue to have the best possible support before, during and after birth.
She also spoke with new mother, Rebecca Attwood, on the maternity ward about her experience. She said: “Having a baby is an extraordinary experience at any time, but having one during lockdown and then having a surprise conversation with the Duchess of Cambridge after two hours’ sleep was particularly surreal! The Duchess asked us about having a baby at such an unusual time, and our experience on the maternity ward was that all the midwives made it as normal as possible – apart from the masks, it was exactly the same as when we had our first son Rafe, in 2015. The midwives at Kingston Hospital were amazing on both occasions.”
Jennifer Tshibamba, Midwife at Kingston Hospital, said: “I want women to know we’re still here, we’re still open. Even with what’s going on, we’re here to listen to you, we’re still here to make sure we provide you with the best care for your pregnancy, for your baby and support your family.”
Gina Brockwell, Director of Midwifery at Kingston Hospital said: “I am extremely proud of the team at Kingston for the way they have worked within the national guidelines to adapt their ways of working in recent weeks to ensure that we continue to provide outstanding care to all of the women and their families. I would like to thank each and every one in the team at Kingston for everything they are doing.”
Comments Off on Coronavirus: Information for patients and visitors
Visitor restrictions on hospital wards
No visiting is allowed on our adult inpatient wards. We know that this difficult for patients and families, but this step has been taken to ensure that we limit the spread of COVID 19 as much as possible. Exceptions to this are:
Patients receiving end of life care – in the difficult and upsetting circumstances where patients may be at the end of their life, the nurse in charge can enable one family member to spend time with their loved one. Please contact the ward about this.
Children under 16 on our inpatient wards – one visitor allowed at a time. No siblings are allowed to visit.
Maternity – one birth partner for labour and delivery only, swapping is not permitted. No siblings are allowed to visit. Find more information about changes to our maternity services here.
Advocates/visitors who are required to make decisions on behalf of patients who do not have the capacity to make decisions for themselves. This includes people with dementia, a learning disability or autism.
Changes to our outpatient services
To reduce the number of visits to the hospital by members of the public, we are changing how we provide outpatient care.
We are only asking people to come to the hospital if it is essential for you to see a health professional because of your current health condition, or you need urgent investigations or treatment for a new problem.
Find out more about the changes to our outpatient services and what to do if you have an appointment.
We would like to reassure patients that Kingston Hospital remains committed to seeing all urgent cases, whilst assessing the most appropriate level of care and minimising risk to patients and staff.
Changes to Kingston Hospital’s Royal Eye Unit Eye Casualty walk-in service
We will no longer be offering a walk-in eye casualty service at the Royal Eye Unit. Patients who are self-referring or have been advised to visit the eye casualty by another healthcare professional will no longer be seen on a walk-in basis.
Patients with urgent enquiries are asked to contact us via our dedicated phone line (020 8934 6799), so that we can book an appropriate appointment for you.
Thank you for your co-operation and apologies for any inconvenience caused.
Paediatrics – Emergency Department
The Emergency Department at Kingston Hospital is still seeing children. Please attend as usual if you are worried that your child requires urgent medical assistance. Once your child has been triaged in the Emergency Department you may be redirected to another part of the Hospital for further assessment and treatment. This is due to the current Coronavirus pandemic. Please be assured that your child will receive the same care from the same specialist nursing and medical teams at Kingston Hospital, but this may well be in a different part of the Hospital than is usually the case.
Important information about the coronavirus (COVID-19)
The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has anonline coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.
Comments Off on Local physiotherapist runs ultramarathon to support Kingston Hospital Charity
Specialist Pain Physiotherapist and former Kingston Hospital nurse, Richmond Stace, has raised over £3,000 for Kingston Hospital Charity following a sponsored ultramarathon.
On Monday 20 April, Richmond completed the 100km run, on the quiet roads around his home in Long Ditton.
Speaking about the challenge, Richmond said: “Each month I run an ultramarathon to raise awareness of pain problems. Many moons ago I worked at Kingston Hospital as a nurse and this month, I wanted to dedicate my run to local NHS staff, to help them keep well at this time and in the future.”
Money raised from Richmond’s challenge will go towards Kingston Hospital Charity’s staff wellbeing appeal, to support frontline staff amid the Coronavirus outbreak.
Kingston Hospital Charity’s Fundraising Manager, Michelle Bartsch, said: “To run an ultramarathon every month is amazing and we’re delighted that Richmond has chosen to raise money in support of Kingston Hospital this month. A brilliant effort by Richmond and all who kindly sponsored him. Thank you very much!”
Comments Off on Former Kingston Hospital Non-Executive Director to take on 2.6 challenge
Former Richmond Council Leader and former Kingston Hospital Non-Executive Director, Serge Lourie, is taking up London Marathon’s 2.6 challenge on 26 April, when he plans to walk 2.6 kilometres to raise money for Kingston Hospital Charity.
Serge is currently recuperating at home after being taken to Kingston Hospital on 22 March and testing positive for COVID-19. He spent three days in Intensive Care, followed by a further seven days recovering at Kingston Hospital.
Speaking when he announced that he was taking up the challenge, Serge said:
“COVID-19 is a horrible condition and affects people in many different ways. I had it very badly and had low levels of oxygen, especially when I was in Intensive Care.
Fortunately, I think I am recovering and would like to thank the ambulance team and the staff at Kingston Hospital for saving my life. I cannot overestimate the kindness and skill of everyone I encountered at the Hospital. They were simply magnificent.
Across the country, carers and medical staff have been fantastic, but I have decided to give something back by raising money for Kingston Hospital. I have run five marathons in the past, but the 2.6 kilometres will be a greater challenge after my serious illness.”
So far, Serge has raised more than double his initial fundraising target of £1,000.
Interim Head of Kingston Hospital Charity, Rob Aldous said: “I would like to extend my warmest thanks and best wishes to Serge as he prepares for this challenge. It is wonderful to see such dedication and commitment to helping our staff at Kingston Hospital continue to provide the best possible care for patients.”
Comments Off on New ‘wobble room’ for Kingston Hospital staff
Staff in Kingston Hospital’s physiotherapy department have set up a ‘wobble room’ to support staff at work during the Covid-19 pandemic.
Wobble rooms have begun popping up in the NHS to give busy staff a place to go to share their worries, say it out, have a little cry, or just sit quietly.
The hospital’s health and wellbeing chaplain, Diana Steadman has begun running sessions in the room for staff to join her and talk about what is on their mind. She says: “Talking about your thoughts and feelings is the best way to help manage this fast changing situation and we can make more sense together. I hope these wobble rooms help staff know they need never feel alone with difficulties or distress and it’s quite normal to have strong emotions in these disorientating times.”
A group of local residents from Surbiton have added a little bit of their own creative magic to Kingston Hospital’s ‘wobble room’ by sending in their rainbow pictures.
Kath Thacker, physiotherapist, who organised the room says: “I asked people living on my road in Surbiton to help me decorate the room, and was overwhelmed with the beautiful paintings and drawings that kept appearing in my porch! A big thank you to all the children and others who have contributed to making our ‘wobble room’ so colourful and a lovely place to have some time out.”
Comments Off on Important information for all women about COVID-19 and antenatal appointments
Attending antenatal and postnatal care when you are pregnant and have a new baby is really important to ensure the wellbeing of you and your baby.
If you are well, you should attend your antenatal care as normal. If you or a member of your household have Covid-19 symptoms, and you have an appointment due in the next 14 days you should call 020 8934 2949 Monday to Friday, 08:30-16:00hrs for advice. A midwife will discuss your appointment with you and arrange the right place and time to come for your appointments. You should not attend an antenatal clinic appointment if you or a member of your household feels unwell.
If you can’t get through on this number, you can call your midwife and leave a message for them. Your midwives contact number is recorded on the front cover of your maternity notes. Our midwives will return your call as soon as possible, but if your call is urgent, please do contact the 24 hour maternity triage service on
Tel: 020 8934 2802.
Midwives and doctors will continue to see you at the hospital and in the community clinics. They will be delivering some antenatal appointments by phone and you will be contacted directly if your appointment will be by phone.
Please follow this link for national up to date information on Covid-19 and pregnancy:
Guidance on social distancing:
Stay at home: guidance for households with possible coronavirus (Covid-19) infection:
Comments Off on Kingston Hospital recruits first patient to national COVID-19 clinical trial
Kingston Hospital is the first hospital within South West London to recruit a patient into a new multi-centre, national trial to investigate treatments for COVID-19 patients.
With no treatments for COVID-19 currently approved, the RECOVERY trial, established by the University of Oxford, aims to identify treatments that may be beneficial for adults that are hospitalised with confirmed COVID-19.
Dr Anna Joseph, a Consultant at Kingston Hospital and one of the Principle Investigators for the RECOVERY trial, said: “In these unprecedented times it is more important than ever that we engage with research to find a way to combat COVID-19. The RECOVERY trial is doing just that. We are excited to be a part of this trial and hope that it will be successful in identifying a treatment.”
Jenny Crooks, Head of Research and Innovation at Kingston Hospital, said: “Being a part of this national clinical trial has only been possible thanks to the collaborative effort of our team. Thank you to Dr Anna Joseph and Dr Siva Mahendran for leading on the trial, and to Annette Nicholson, Clinical Trials pharmacist at Kingston Hospital for coordinating the setup so we could get it open rapidly.”
Comments Off on Kingston Hospital Charity launches appeal to support staff wellbeing
Kingston Hospital Charity has launched a fundraising appeal to support frontline staff working at Kingston Hospital amid the Coronavirus outbreak.
As well as raising money to purchase items to support the wellbeing of NHS staff, the appeal also aims to boost morale at the hospital by providing a way for members of the public to share their messages of support for staff working around the clock to care for patients.
Interim Head of Kingston Hospital Charity, Rob Aldous said: “We are very grateful to members of the local community and local businesses who have already made such generous donations and offers of support to staff here at Kingston Hospital. We know that people are thinking about Kingston Hospital and particularly our frontline staff at this challenging time and as a charity, we are committed to supporting our staff, to ensure they can continue to provide the best possible care for patients. If local residents feel they are in a position to make a contribution to the appeal, we would be very grateful for their support.
“All money raised will go directly to staff at the hospital, to support their mental health and wellbeing at this challenging time. We are working closely with staff to find out how they would like to be supported and to ensure the money is directed to the areas of greatest need. If members of the public would like to leave messages of support when making a donation, we will be sharing these with staff to remind them just how much people across our community appreciate their extraordinary efforts during the Coronavirus outbreak. Thank you for your support.”
If you would like to support Kingston Hospital’s staff during the COVID-19 outbreak, you can make a donation and leave a message at www.khc.org.uk
Comments Off on Kingston Hospital welcomes leap year babies
Kingston Hospital’s maternity team welcomed a very special group of babies to the world on Saturday 29 February.
Born on a leap year, these children are in the rare position of celebrating their birthday only once in every four years.
Gemma Sergejev, mother of baby Charlotte, born at 1.15am on 29 February, said: “I think it’s awesome and we are really pleased that Charlotte was born today. She’s very lucky – she will be young forever!”
Claire Kenny, mother of baby Lizzie, born at 4.25am, said: “My husband was really keen for Lizzie to be a leap year baby, so we are very excited. My sister and I were also born in a leap year, so it is nice to share this with Lizzie.”
Rebecca, mother of baby Isabella, born at 4.29am, said: “I’m excited for Isabella, it is a very special thing and she will always have something to say as an office ice breaker!”
Kingston Hospital’s Director of Midwifery, Gina Brockwell, said: “It is a pleasure to support every parent’s journey with us here at Kingston Hospital and the birth of a baby is always a precious time, but it is particularly fascinating to think of those born on a leap year and whose birthdays will only fall once in every four years. Many congratulations to the families of all our leap year babies.”
Comments Off on Dental Nurse to reach new heights in support of Kingston Hospital
A Registered Dental Nurse at Kingston Hospital NHS Foundation Trust is currently in training to trek the highest trekking peak in Nepal, to raise funds in support of Kingston Hospital’s Princess Alexandra Wing fund.
On 10th March, Tunde Kabodi, who works within the Oral Services Department at Kingston Hospital, will be climbing the Mera Peak, which stands at 6,476 metres above sea level.
Through the 20-day trek, Tunde is aiming to raise funds for Kingston Hospital Charity, to enable the purchase of mobile air cooling and purifying units for patient treatment rooms within the hospital’s Princess Alexandra Wing.
Speaking about the upcoming challenge, Tunde said: “I have taken on a few mountain treks in the past; in Europe, South America and Africa. One of my biggest challenges to date has been climbing Mount Kilimanjaro, which was an incredible and life-changing experience. I feel that the mountains are calling me, so I have decided to take on another big challenge.”
Interim Head of Kingston Hospital Charity, Rob Aldous said: “I continue to be amazed at the dedication and commitment of staff at Kingston Hospital who are continuously looking at ways of raising money to enhance the care that can be afforded their patients. We wish Tunde the best of luck with her latest challenge and continued success with her fundraising.”
Comments Off on Rainbow badges for Kingston Hospital staff
Kingston Hospital staff have celebrated the launch of rainbow badges, demonstrating a commitment to non-judgmental, inclusive care, and an understanding of the issues LGBT+ people can face in healthcare settings.
The badge is a symbol letting an LGBT+ person know that you can talk to the member of staff about who they are and how they feel.
The Rainbow Badge was introduced by Dr Michael Farquhar who works at Evelina London Children’s Hospital, because he wanted to promote a message of inclusion to hospital staff and patients.
Dr Michael Farquhar said: “It was brilliant to see the rainbow badge being launched at Kingston Hospital.
“It’s clear to me that Kingston Hospital is already committed to equality, diversity and inclusion, but I’m sure the hospital’s community will further benefit from so many of its staff signing up to wear the rainbow badge, encouraging people to have conversations.”
LGBT+ stands for lesbian, gay bisexual, transgender and the + simply means that we are inclusive of all identities, regardless of how people define themselves.
Jo Farrar, the hospital’s chief executive said: “I’m really happy to sponsor the launch of the rainbow badge at Kingston Hospital. I look forward to joining many colleagues at the hospital in wearing the badge showing our support to people from all backgrounds within our hospital community.”
Comments Off on Staff survey puts Kingston Hospital in the top ten percent of trusts
Staff at Kingston Hospital are celebrating being ranked in the top ten trusts following publication by Picker of the annual NHS staff survey.
65% of staff at the hospital responded to the survey and three quarters of those confirmed that they would recommend Kingston to others as a place of work, putting the hospital significantly above the average of 66.3% from the trusts which took part in the survey.
Some other highlights from the report showed that:
· 70% of staff said that feedback from patients is used to inform decision making in the hospital (against an average of 59% from other trusts)
· 70% of staff said that their manager takes a positive interest in their health & wellbeing which was an increase from 66% last year (and an average of 67% from other trusts)
When asked if they would recommend the hospital as a place to receive care, 82% of the hospital’s staff confirmed that they would, again putting the Trust in the top performing group of hospitals and the second best score in London
Kelvin Cheatle, Director of Workforce at Kingston Hospital NHS Foundation Trust, said: “Everyone at Kingston Hospital is extremely pleased that we’ve been ranked in the top ten trusts, as a place to work and to receive care.
“At Kingston Hospital we value all of our staff and prioritise supporting with their health and wellbeing at work, and this really shines through in this year’s staff survey.
“There remains more work for us to do in the areas of bullying and harassment at work and in helping to reduce the pressure of work which staff have raised through the survey, and we will be making this a priority and doing some more focused work in these areas.”
Comments Off on Kingston Hospital Charity offers scope for improvement for endoscopy patients
At Kingston Hospital we are continuously looking for ways to deliver even better care for our patients so we are delighted that patients are being offered a more comfortable way to have their oesophagus and upper gastrointestinal endoscopy checked thanks to funding from Kingston Hospital Charity to buy seven transnasal endoscopes.
Only a few millimeters in diameter, transnasal endoscopes offer a more comfortable and quicker way for doctors to screen a patient’s oesophagus (wind-pipe) for tumours, inflammation, infections and other issues.
Ralph Greaves, clinical lead for endoscopy commented, “We are delighted to be able to continue with this exciting initiative which has delivered a number of benefits to our patients. The endoscopy unit would like to say a huge thank you to Kingston Hospital Charity for funding these scopes. This will be a huge help in achieving our commitment that eight out of ten endoscopies will be transnasal by 2021.”
The funding has been awarded to Kingston Hospital’s gastroenterology department following a two year trial of the new equipment. The trial found the new technique to be faster and patients felt less discomfort and did not need sedation, compared to the traditional method.
Comments Off on New specialist heart rate monitoring machine for Maternity Unit
The maternity team at Kingston Hospital has celebrated delivery of a new fetal heart rate monitoring device to further improve care during labour and birth.
Most women have safe labours and birth without intervention but sometimes new technology can make a real difference to outcomes. A new device introduced at Kingston Hospital’s maternity unit aims to do just that.
The ST-Analyser (STAN) machines introduced recently electronically analyse the heart rate patterns of babies during labour and birth, which helps provide additional information to improve decision-making with a view to reducing unnecessary intervention during labour.
The new machines are particularly useful for women with more complex labours. By providing information to the midwives and obstetricians safe delivery can be undertaken when the baby is at risk, for example with emergency Caesarean, but intervention confidently avoided when it is not needed.
Gina Brockwell, Director of Midwifery at the Hospital says: “We have done lots of work to continuously improve safety during childbirth which has included the launch of an innovative training programme for the maternity team. The importance of this was recognised by the award of a national Health Service Journal Award for Improving Outcomes through Learning and Development”.
Annabelle Keegan, who is a lead midwife in the maternity unit said: “We are all very excited about the introduction of this new system. It will really help towards improving the care offered to families due to increased surveillance of the fetal heart rate. This will provide extra reassurance for women and their families.”
Comments Off on Coronavirus information for Kingston Hospital patients
The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
in the last 14 days you’ve been to a country or area with a high risk of coronavirus;
you’ve been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
Avoid touching your eyes, nose and mouth with unwashed hands.
Comments Off on Kingston Hospital Charity funds manikin to help train staff
Staff at Kingston Hospital are benefitting from a ‘real life’ patient simulator (affectionately known as Carson) as part of the hospital’s resuscitation training programme. This new piece of training equipment was kindly funded by Kingston Hospital Charity.
The simulator is mobile so that the training can take place in any area of the hospital including the wards which is helping to make training more accessible for staff.
Gareth Evans, Simulation Educator and Facilitator said: “The new manikin has allowed us to diversify and enhance the training that we are able to offer to all clinical staff. It replicates accurately emergency situations and acute patient scenarios, providing an invaluable training experience. It also helps to foster working as a multi-disciplinary team. We are excited to have this new high-fidelity patient simulator, thanks to the support of Kingston Hospital Charity.”
“The manikin is a great way of testing real life situations in preparation for when this happens on the ward.”
Comments Off on Kingston Hospital supports Time to Talk Day
On Thursday 6 February Kingston Hospital will be supporting Time to Talk Day – the nation’s biggest conversation about mental health.
Conversations about mental health can make a positive difference to someone’s life. Importantly, talking openly about mental health also helps to break down the stigma surrounding the subject.
Diana Steadman, Staff Wellbeing Chaplain said: “Talking about mental health doesn’t need to be difficult, it can be as simple as making time to have a cup of tea or listen to someone talk about how they feel, Time to Talk Day is a great opportunity to recognise how much staff give out physically, emotionally and mentally every day as they make sure we are ready to care for patients at their time of need.”
The hospital’s Time to Change Mental Health Champions will be walking around hospital departments on Time to Talk Day with goodie bags for our staff with resources and advice on how you can start a conversation around mental health and the support that is available.
Comments Off on National recognition for Kingston Hospital’s Maternity Service
The results of the latest survey of maternity services in England shows care and performance at Kingston Hospital’s Maternity Unit as consistently good.
The survey was carried out by Picker on behalf of the Care Quality Commission who use the results to inform their regulation, monitoring and inspection of hospital trusts in England. Kingston Hospital NHS Foundation Trust is currently rated ‘outstanding’ by the Care Quality Commission.
Picker’s assessment was informed by nearly 200 responses from women who gave birth in Kingston last February.
The survey highlighted a number of positive aspects of patients’ experiences, including:
98% women reported being treated with respect and dignity
98% treated with kindness and understanding
96% women had trust and confidence in staff (during labour and birth)
94% involved enough in decisions about their care (during labour and birth)
99% had enough time to ask questions during antenatal check-ups
97% had skin to skin contact with baby shortly after birth
97% given the help needed by midwives after the baby’s birth
99% felt midwives listened to them
98% had confidence and trust in midwives
98% found antenatal classes or courses useful
Gina Brockwell, Director of Midwifery at Kingston Hospital said: “We are pleased that the excellent care we provide is reflected positively in this latest survey. In particular we’re pleased that the efforts we make to support skin to skin contact between the mother and her baby have been recognised. Skin to skin is important in helping form a bond and attachment and in addition research has shown that it aids brain development in new-born babies.
“Alongside this women reported feeling they had enough time to ask questions during their antenatal care appointments, and were listened to.
“We are always looking for ways to improve the experience of the women who choose to have their maternity care at Kingston and we value all feedback from families. We have a very committed maternity team and it is a credit to all their continuous efforts and dedication that we continue to deliver high quality maternity care.”
Gina Brockwell, Director of Midwifery at Kingston Hospital said, “I am absolutely delighted that Kingston’s home birth team has received national recognition for the excellent work they do. This dedicated team of midwives achieves excellent outcomes through relationship-based, holistic care that prioritises safety and a positive experience.”
Some of the achievements from the past year for the home birth team include:
98% of women who started their labour at home with the team had a vaginal birth
91% of women who started their labour at home had a homebirth
100% of babies born at home breastfed in the first hours of life.
Frances Rivers, homebirth team lead midwife said: “We are very proud to have received this national award! As a team of midwives we are extremely enthusiastic about our continued learning so that the women we see receive the best possible care. For example, we have been trained in hypnobirthing, aromatherapy and active birth techniques. Developing these new skills is helping more women to avoid unnecessary medical interventions during birth.
“The team has also received this recognition for our focus on safety; every homebirth midwife has their own homebirth backpack, helping them to get out quickly, and with all the necessary equipment. We have implemented a new study day for team members and community midwives called ‘Safe at Home’ through which we revise our skills appropriate for dealing with emergency situations. The study day is held in a house, with homebirth scenarios role-played in real time.”
A mother who gave birth at home recently, supported by this award-winning team said: “The care was brilliant, so safe and so relaxed. It was like having a friend there for the birth, someone I trusted and felt totally secure with. Just fantastic, the best possible service.”
Comments Off on Kingston Hospital opens third dementia friendly ward
Kingston Hospital has successfully refurbished a third elderly care ward, Kennet Ward, into a dementia friendly environment, with the support of Kingston Hospital Charity. Staff and patients at the hospital met to celebrate the ward’s transformation.
Kennet ward is one of four elderly care wards at the Hospital and the transformation has created surroundings that are secure, safe, homely and comfortable and which encourage patients to get up and out of their bed space and maintain their independence to support them to get back home more quickly.
Kingston Hospital Charity has provided around £650k in funding, which has helped us to re-furbish three elderly care wards, starting with Derwent Ward at the end of 2016 and followed by Blyth Ward at the end of 2018. Charitable support funded the dementia friendly aspects associated with the ward refurbishment programme, including the flooring, lighting, wall finishes, social spaces, artwork and signage.
Jo Farrar, Chief Executive of Kingston Hospital said: “The Care Quality Commission inspection of Kingston Hospital in 2018 noted the refurbishment work we had embarked on to improve the ward environments for older patients. It’s fantastic to see the completion of these works, which will help us continue to improve the quality of the care we provide at Kingston Hospital.”
Olivia Frimpong, the Hospital’s dementia lead said: “Initial results show that the changes to the environment are having a positive benefit. For example, the reduction in pressure sores demonstrates that patients are up and about more and the improved lighting and flooring has reduced the likelihood of falls.
“I’m thrilled with what we have been able to achieve with the help of many who have generously contributed from across our community.”
The re-opening of Kennet Ward marks completion of the elderly care ward refurbishment programme, which is an integral part of the hospital’s dementia care strategy that was launched in 2014 with the aim of providing consistently excellent dementia care.
Aspects of the design features incorporated into our elderly care wards have been rolled out to other areas, particularly in the emergency department, outpatients and the medical wards, as we strive to become a dementia friendly hospital site.
Comments Off on Duchess of Cambridge visit to Kingston Hospital’s Maternity Unit
The Duchess of Cambridge recently gave mothers in Kingston a surprise when she
shadowed some of Kingston Hospital’s midwives on their daily visits around the
community. During her two day visit on the 26 and 27 November, The Duchess also
spent time with maternity unit staff, women and their families across all areas of the
Her Royal Highness is working to highlight the impact the early years of childhood has on lifelong health and happiness – and how even before a baby is born its future development can be affected by its mother’s own health.
Frances Rivers, Homebirth Team Lead Midwife, Kingston Hospital NHS Foundation
“We were thrilled and honoured to have The Duchess come out with us on our
rounds visiting mothers who are planning or have had a homebirth. Several of the
families discussed the challenges common to all new parents of managing a
newborn’s round-the-clock needs with their own well-being and the adjustment
required to daily life.
“During The Duchess’ visit to the maternity unit she sat in on our homebirth team meeting and heard the stories of the families we care for. She learned what having a homebirth involves – from the kit we bring to ensure the safety of mother and baby to the practicalities of setting up a birthing pool.”
Sally Brittain, Director of Nursing and Quality at the hospital said: “It was an absolute pleasure for all of us to host The Duchess at Kingston Hospital, particularly as by throwing a spotlight on our work and the work of all midwives, we couldn’t have asked for a better introduction to the International Year of the Nurse and the Midwife 2020.”
Kingston Hospital NHS Foundation Trust is in South West London and it was rated
outstanding by the CQC in 2018.
Kingston Hospital’s Maternity Unit
For more information about maternity services at Kingston Hospital click here
Comments Off on Chief Executive appointed to lead Kingston Hospital NHS Foundation Trust
Jo Farrar has been formally appointed by the Trust Board and Council of Governors as Chief Executive of Kingston Hospital NHS Foundation Trust, following a successful period as Interim Chief Executive over the past five months.
Announcing the appointment, Sian Bates, Chairman of Kingston Hospital NHS Foundation Trust, said:
“Kingston Hospital is in a strong position with an Outstanding rating from the Care Quality Commission (CQC), one of our regulators, and very positive feedback from the patients we serve. Jo’s impressive track record of leadership in NHS organisations, along with his values and commitment to our patients and staff, will provide aspirational leadership to the Trust as we build on our success to continue to do the best we can for the population we serve.
“Our goal to work with local organisations to develop a joined -up health system for South West London that delivers the right care, at the right time in the right place is matched by Jo’s enthusiasm to build and drive forward collaborative partnerships to make this happen.”
Jo joined Kingston Hospital in 2015 from Homerton University Hospital NHS Foundation Trust where he had been the Director of Finance since March 2010. Previously he was the Interim Director of Finance at the Oxford Radcliffe Hospitals NHS Trust, acting Chief Executive of NHS London’s Provider Agency, and Head of Compliance at Monitor.
Jo Farrar, Chief Executive of Kingston Hospital NHS Foundation Trust, said of his appointment:
“I am honoured to be appointed as Chief Executive of this fantastic hospital and looking forward to continuing to work with our partners in delivering on our shared ambition to ensure that the local population is appropriately supported and cared for. I am thrilled to be leading this great organisation and am totally committed to empowering our staff be the best they can be so that we continue to deliver outstanding services to our patients.”
During Jo’s five months as Interim Chief Executive, he has already achieved many successes for the Trust including working with health and care organisations across South West London to drive forward partnership working to collectively deliver the very best for our local population, our patients and our staff. He is also supporting our staff by focusing on the development of initiatives that encourage staff to take the time to look after their health and wellbeing.
Comments Off on Animated short films to help inform patients being discharged from hospital
Kingston Hospital NHS Foundation Trust has been leading on a new project called Homeward Bound, created to produce a short animated film to help inform patients about the risks of deconditioning in hospital and to provide practical advice to help patients leave hospital sooner.
In October last year, the hospital began working with a group of undergraduate students from the University for the Creative Arts, who were tasked with creating a number of short animations. They received input from staff, patients, carers, volunteers, governors and other community partners to help shape the content to make sure it would be useful and informative to patients. The films include information about planning for discharge from the hospital and facts about the risks of deconditioning – including research that has shown that for every 10 days an elderly patient spends in a hospital bed, their muscles can age by 10 years.
This collaborative project is being funded by a small grant from the Health Innovation Network and the team have now shortlisted four of the animations, which are being put to a vote. The winning animations will then be shown to patients, carers, relatives and staff at Kingston Hospital and will be used on the Trust’s website and social media channels.
A panel of judges, including hospital chairman Sian Bates and representations from the Health Innovation Network and Sky television, have already voted for which animation they think is the best. Now members of the public can view the four animations and vote for which one they think should be used to educate patients, relatives and carers about discharge.
The four shortlisted films can be watched and voted for online via the hospital’s social media accounts. Find us on Twitter @KingstonHospNHS or Facebook @KingstonHospitalNHSFT. Voting will be open until 3 June 2019 and the winners will be announced on 4 June 2019.
Comments Off on Kingston Hospital opens new Maxwell Thorne Haematology Day Unit
Kingston Hospital NHS Foundation Trust has this week opened its doors to haematology patients receiving chemotherapy in the new Maxwell Thorne Haematology Day Unit.
With the support of Kingston Hospital Charity, the Trust built a third floor onto the Sir William Rous Unit, the building that provides cancer services at Kingston Hospital, to allow a new Haematology Day Unit to be housed there. The new unit can accommodate 3000 patients every year and comprises 12 treatment chairs, a ‘Quiet Room’ for patients, a new waiting area and a roof top terrace for patients to sit outside after their treatment.
The Maxwell Thorne Haematology Day Unit was officially opened on Thursday 21 March by the family of the late Maxwell Thorne, who left a generous bequest to the hospital in his will, and the family of Sir William Rous, who the building was named after when it opened 10 years ago. At the opening, the Trust’s Chairman Sian Bates paid tribute to the late Maxwell Thorne for his remarkably generous contribution, without which the development of this new floor would not have been possible.
Sarah Evans, Clinical Director of Cancer Services at Kingston Hospital, said: “The new Haematology Day Unit will provide a calming environment for patients while they receive treatment, and allow the hospital to deliver chemotherapy to more haematology patients every year. The new unit also gives staff a pleasant environment to work in, which boosts morale and in turn allows them to deliver the very best care to our patients.”
Sian Bates, Trust Chairman, said: “I wish the Haematology Day Unit team all the best in their environment. They already provide an outstanding service to our haematology day patients and I look forward to seeing how the improved environment will enhance the patient experience even further as the number of patients requiring this service increases. I would like to thank everyone involved across the hospital that has made the new Haematology Day Unit a reality for us and our patients.
Comments Off on KHFT’s Eye Clinic Liaison Officer wins Ophthalmology Unsung Hero award
Sabeena De Saram, Eye Clinic Liaison Officer (ECLO) at Kingston Hospital NHS Foundation Trust, won the Unsung Hero Award at the 2018/19 Ophthalmology Honours presentation on 7th March 2019. The Ophthalmology Honours programme is facilitated by Bayer and supported by the Royal National Institute of Blind People (RNIB); it recognises the excellent work of multi-disciplinary ophthalmology teams and individuals throughout the UK.
With the help of her guide dog Neima, Sabeena has made an exceptional contribution to both patients and staff at Kingston Hospital’s Royal Eye Unit (REU) by increasing the awareness of the impact of sight loss.
The Unsung Hero award at the Ophthalmology Honours recognises non-clinical professionals who demonstrate excellence in all aspects of their role while making an outstanding contribution to patient experience. Sabeena was acknowledged for being an inspiration for patients facing visual impairment and consistently giving comprehensive, authentic advice with compassion, energy and enthusiasm.
Miss Vasuki Sivagnanavel, Consultant Ophthalmic Surgeon at Kingston Hospital NHS Foundation Trust, said: “Sabeena has become an example to everyone through the achievements she has made while living with sight loss. She has worked extremely hard to increase staff awareness around the challenges patients face and has taught the team practical skills, inspiring a greater level of compassion among staff.
“Sabeena is greatly respected and admired by both patients and is incredibly deserving of this award. She is a great example of how adversity can be turned into a positive attribute, and gives people hope.”
Dr Jackie Napier, Medical Director, Ophthalmology & Neurology, Bayer said: “We are very proud of the Ophthalmology Honours programme, and in particular of all the entrants who have demonstrated outstanding work, resulting in advancements in ophthalmology and ultimately improved patient care. The programme supports and acknowledges the importance of multi-disciplinary and innovative working in the NHS, both of which Bayer wholeheartedly support as part of our commitment to transforming lives.”
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