Author Archives: Amy Bernard

  1. Dermatology nursing team awarded ‘Team of the Year’

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    This month, Kingston Hospital’s dermatology nursing team were awarded ‘Team of the Year’ for 2022, at the British Dermatological Nursing Group’s annual awards, which took place in Harrogate.

    The award was introduced in 2008 to celebrate teamwork among dermatology nursing colleagues across the country and Kingston’s team were presented with the award for their exemplary advanced nursing practice. Congratulations to the dermatology nursing team.

  2. Royal Eye Unit consultants perform life changing surgeries in Bangladesh

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    This summer, Dr Haque and Mr Sherafat, consultants in Kingston Hospital’s Royal Eye Unit, visited Bangladesh in their spare time, to perform life changing cataract surgery for some of the poorest people in the country. Approximately 90% of the population in Bangladesh live in rural areas, with no facilities for cataract operations.

    Supported by the Global Aid Trust, Mr Sherafat and Dr Haque performed 146 cataract operations during their visit.

    Dr Haque said: “Being a trustee and the current chair of Global Aid Trust I feel proud to do such a brilliant job. Our next target is to establish rural eye hospitals in different parts of the country in the future to prevent and cure blindness.”

    Mr Sherafat said: “The experience is truly humbling and a reminder of the very many uncompromising, often elementary standards that we have grown to expect and take for granted in the Western world and we should remain grateful for. These are infinitely rewarding and enlightening experiences and one of the most exciting periods of the year, which I plan and look forward to with great anticipation and some trepidation. Now that we have hopefully put COVID behind us, we can do these trips more regularly.”

  3. New paediatric garden officially opened by CBBC star

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    Patients, families, and staff at Kingston Hospital were joined by special guest Kimberly Wyatt, star of CBBC series Almost Never and ITV’s Dancing on Ice, to celebrate the official opening of a new paediatric garden, made possible thanks to charity funding.

    The garden has been transformed to provide a bright and accessible outdoor space for young patients receiving treatment at the hospital.

    The garden’s renovations were funded by Kingston Hospital Charity, thanks to the generosity of their donors and fundraisers, and with support from The Friends of Kingston Hospital, Tom and Sheila Springer Charity, and Optima Medical Ltd.

    Kimberly Wyatt joined Kingston Hospital’s Chief Nurse, Nic Kane, to cut the ribbon and to officially declare the garden open.

    Julie Morris, Play Specialist on Kingston Hospital’s paediatric ward, said: “The newly renovated garden will make a real difference to the children, young people and families who come to Sunshine ward. It has given us a fantastic new space for play and relaxation. Thank you to everyone who has helped to make this project possible – we are so grateful for your support.”

  4. Bank holiday services, Monday 19 September

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    Due to the funeral of Her Majesty The Queen, Monday has been declared a national bank holiday.

    As is usual for a bank holiday, urgent and emergency services will continue to run from Kingston Hospital. Some planned appointments and surgery will be postponed.

    If you are due to come into Kingston Hospital on Monday, if we haven’t already been in touch, we will contact you if your appointment needs to be re-scheduled.

    Thank you.

  5. Korean Arts Festival raises funds for Kingston Hospital Charity

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    On Sunday 4 September, the Korean Culture & Arts Centre presented a Korean Arts Festival at the Rose Theatre in Kingston, with proceeds from the event donated to Kingston Hospital Charity. During the performance, a certificate was presented to the Korean UK Nurses Association (KUNA) represented by a group of nurses from Kingston Hospital, in appreciation of their dedicated work during the COVID pandemic.

    Since the start of the pandemic the wider Korean community, including Korean Senior Citizens UK, Korean Residents Society, London Full Gospel Church and the Korean Chamber of Commerce have donated over £75,000 in support of Kingston Hospital, and this is the second consecutive year that the Rose Theatre has hosted a performance of traditional Korean music and dance to raise funds for Kingston Hospital Charity.

    Jo Farrar, Chief Executive of Kingston Hospital and Hounslow and Richmond Community Healthcare, attended the event to thank the Korean community for their generosity and continued support.

  6. Kingston Hospital awarded for commitment to patient safety by NJR for third consecutive year

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    Kingston Hospital has been named as a National Joint Registry (NJR) Quality Data Provider for the third year running, following the successful completion of a national programme of local data audits.

    The NJR monitors the performance of hip, knee, ankle, elbow, and shoulder joint replacement operations to improve clinical outcomes primarily for the benefit of patients, but also to support orthopaedic clinicians and industry manufacturers. The registry collects high quality orthopaedic data in order to provide evidence to support patient safety, standards in quality of care, and overall cost-effectiveness in joint replacement surgery.

    The ‘NJR Quality Data Provider’ certificate scheme was introduced to offer hospitals a blueprint for reaching high quality standards relating to patient safety and to reward those who have met registry targets.

    In order to achieve the award, hospitals are required to meet a series of six ambitious targets during the audit period 2021/22.

    The NJR Data Quality Audit investigates the accurate number of joint replacement procedures submitted to the registry compared to the number carried out and recorded in the local hospital Patient Administration System. The audit ensures that the NJR is collecting and reporting upon the most complete, accurate data possible across all hospitals performing joint replacement operations, including Kingston Hospital.

    Sarah Joseph, Matron for Trauma and Orthopaedics at Kingston Hospital, commented: “We are delighted to have been named as a National Joint Registry Quality Data Provider, for the third year running. The award is a testament to our commitment to patient safety here at Kingston Hospital, and I would like to congratulate the team of staff who have been involved in this work.”

    National Joint Registry Medical Director, Mr Tim Wilton, said: “Congratulations to colleagues at Kingston Hospital. The Quality Data Provider Award demonstrates the high standards being met towards ensuring compliance with the NJR and is often a reflection of strong departmental efforts to achieve such status. Registry data provides an important source of evidence for regulators, such as the Care Quality Commission, to inform their judgements about services, as well as being a fundamental driver to inform improved quality of care for patients.”

    Further information about the NJR’s Quality Data Provider certificate scheme can be found online at: https://www.njrcentre.org.uk

  7. Kingston Hospital holding virtual AGM and Annual Members’ Meeting

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    Kingston Hospital NHS Foundation Trust is holding its Annual General Meeting (AGM) and Annual Members’ Meeting on Thursday 22 September 2022 at 6pm.

    The event will be held virtually as a Microsoft Teams meeting and members of the public are welcome to join.

    The meeting will chart Kingston Hospital’s achievements and focuses of the last year and will include information about our forward plans. Find out more.

  8. UNICEF UK Baby Friendly Award unveiled at Kingston Hospital

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    Doreen Mundy, Kingston Hospital’s first infant feeding lead, and Richard Wilson, the Trust’s first paediatric consultant, recently visited Kingston Hospital to officially unveil the maternity unit’s UNICEF UK Baby Friendly award.

    Kingston Hospital was awarded the prestigious Baby Friendly Award from the UK Committee for UNICEF (UNICEF UK), last year.

    “This award from the UNICEF UK Baby Friendly Initiative is a reflection of our ongoing commitment to increase breastfeeding rates and improve care for all mothers at Kingston Hospital. We set out to ensure that all mothers and babies are supported to form a close and loving relationship – whatever their choice of feeding method – as this is the best start for every baby” said Kingston Hospital’s Infant Feeding Lead, Breda Murphy.

    The Baby Friendly Initiative is a global programme which aims to transform healthcare for babies, their mothers and families as part of a wider global partnership between UNICEF and the World Health Organization (WHO). In the UK, the Baby Friendly Initiative works with public services to better support families with feeding and developing close, loving relationships in order to ensure that all babies get the best possible start in life. The award is given to hospitals after an assessment by a UNICEF UK team has shown that recognised best practice standards are in place.

  9. South Asian Heritage Month – Santi’s story

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    One in 20 of us can trace back our heritage to South Asia. To celebrate South Asian Heritage Month, an opportunity to commemorate, mark and celebrate South Asian cultures, histories and communities, we have invited staff with South Asian backgrounds to share their stories.

    Santi Pokar, Red Bag Co-ordinator at Kingston Hospital, was born and grew up in Malaysia.

    Read Santi’s story.

  10. Deputy Chief Executive appointed for Kingston Hospital and HRCH

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    Following a formal recruitment and selection process, Thom Lafferty has been appointed as Deputy Chief Executive for Kingston Hospital and Hounslow and Richmond Community Healthcare (HRCH).

    Thom is currently Director of Strategy and Performance at Royal Cornwall Hospitals NHS Trust – a role he has been in since October 2018, having joined the Trust as Director of Corporate Affairs in January 2017.

    Previously, Thom was Director of Corporate and Legal Affairs at Chelsea and Westminster Hospital NHS Foundation Trust and prior to that, has held similar roles at other NHS Trusts.

    Thom says: “It will be a great privilege to join Kingston Hospital and HRCH as Deputy Chief Executive. Both Trusts have excellent reputations, and I am particularly excited to be joining two organisations that place such an emphasis on clinical transformation and staff wellbeing.”

    Thom will be joining Kingston Hospital and HRCH at the end of November.

  11. Developing our objectives for the year ahead

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    As we continue to work in a more integrated way across Kingston Hospital, Hounslow and Richmond Community Healthcare, and Your Healthcare, we have been engaging with partners on a set of shared objectives for the year ahead.

    We would like to invite members of the public to let us know if these objectives are in line with where our focus should be.

    You can read the objectives and share your views in our short online form: https://form.jotform.com/221633972696366

    Your feedback is important to us – thank you for getting involved.

  12. Visiting during the heatwave

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    If you are coming in to visit a patient in Kingston Hospital during the current heatwave, it is recommended that you visit during the cooler parts of the day. This will help us to reduce footfall in the hospital which will help to keep you and our patients safe. In line with the hospital’s heatwave procedures, you are asked to limit visits to either 12-1pm, or 6-8pm.

    Compassionate visiting will continue as normal during the heatwave. This includes visiting people receiving end of life care, people with dementia or a learning disability or those with complex mental health needs.

    Thank you for your support.

  13. Heatwave: how to cope in hot weather

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    Most of us welcome hot weather, but when it’s too hot for too long, there are health risks. 

    With temperatures due to soar over the weekend and into next week, south west Londoners are being urged to stay safe in the sun and look out for each other.

    Thousands of people end up in hospital each year because of heat, with conditions including severe sunburn, heat exhaustion and sun and heatstroke.

    Getting out and about in the hot weather can also trigger allergies, with some people admitted to hospital due to the effects of pollen or being stung by wasps, hornets, and other insects.

    The risk of serious illness is much higher for the older people, children and young people, and those who already have health conditions, including heart and breathing problems. Which is why it’s important to check on neighbours and older people relatives while the temperature remains high.

    Advice on how to reduce the risk either for yourself or somebody you know is available on the NHS website (www.nhs.uk/live-well/healthy-body/heatwave-how-to-cope-in-hot-weather)

    Those with less serious conditions are encouraged to ‘talk before they walk’, by getting advice from the free NHS 111 phone and online service to check symptoms and decide on the best course of action.

    People with minor injuries or mild conditions which can be better dealt with at home or with over-the-counter remedies and advice from community pharmacists are reminded not to go to A&E and call NHS 111 if they are unsure.

  14. AHP colleagues attend Chessington School careers fair

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    Earlier this week, a team of allied health professionals (AHPs) from Kingston Hospital attended a careers fair at Chessington School. The team shared interactive displays, activities and information with students, to spread the word about careers in the NHS and in the allied health professions.

    Find out more about the role of AHPs in the NHS: https://www.healthcareers.nhs.uk/we-are-the-nhs/allied-health-professionals

  15. Level 3 Heatwave alert – stay safe in the hot weather

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    The Met Office has issued a Level 3 Heatwave warning due to the high temperatures expected all this week (11-17 July 2022) and possibly into the following week.

    Why is a heatwave a problem?

    The main risks posed by a heatwave are: 

    • not drinking enough water (dehydration) 
    • overheating, which can make symptoms worse for people who already have problems with their heart or breathing
    • heat exhaustion and heatstroke

    Who’s most at risk?

    A heatwave can affect anyone, but the most vulnerable people are:

    • older people – especially those over 75
    • those who live on their own or in a care home
    • people who have a serious or long term illness – including heart or lung conditions, diabetes, kidney disease, Parkinson’s disease or some mental health conditions
    • those who may find it hard to keep cool – babies and the very young, the bed bound, those with drug or alcohol addictions or with Alzheimer’s disease
    • people who spend a lot of time outside or in hot places – those who live in a top floor flat, the homeless or those whose jobs are outside

    Tips for coping in hot weather

    • look out for those who may struggle to keep themselves cool and hydrated – older people, those with underlying health conditions and those who live alone are particularly at risk
    • stay cool indoors – many of us will need to stay safe at home this summer so know how to keep your home cool
    • close curtains on rooms that face the sun to keep indoor spaces cooler and remember it may be cooler outdoors than indoors
    • drink plenty of fluids and avoid excess alcohol
    • never leave anyone in a closed, parked vehicle, especially infants, young children or animals
    • try to keep out of the sun between 11am to 3pm
    • walk in the shade, apply sunscreen regularly and wear a wide brimmed hat, if you have to go out in the heat
    • avoid exercising in the hottest parts of the day

    For more information visit the NHS website.

  16. For quick health advice, visit your local pharmacist

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    As qualified health professionals your local pharmacist offers a wide range of services. For example, NHS services such as health checks and vaccinations or private services such as travel vaccinations.

    For a full list of services and details of where to find your local pharmacy, search ‘NHS find a
    pharmacy’
    .

  17. Teams shortlisted for national NHS Parliamentary Awards

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    Kingston Hospital’s Acute Emergency Department (ED) Frailty team and the Kingston and Richmond Proactive Anticipatory Care (PAC) Programme team have been shortlisted in the national NHS Parliamentary Awards.

    The Acute ED Frailty team is a multi-disciplinary team primarily based within Kingston Hospital’s Emergency Department and Clinical Decision Unit. The team works in the background, ensuring elderly patients are fully assessed and safe to be discharged, and preventing admissions by making sure support is available. The team includes a Geriatrician, SpR Frailty Registrar, Frailty Nurse Consultant, Frailty Nurse Practitioner, Occupational Therapists, Physiotherapists and Pharmacist. Between 77% and 90% of patients seen by the frailty team at Kingston Hospital are discharged home, which alleviates pressure on the whole hospital system, by reducing the risks associated with acute admission of older people with frailty, which include deconditioning, delirium, increased mortality, and long lengths of stay. The Acute ED Frailty team were nominated by Sarah Olney MP and have been shortlisted for the ‘Excellence in Urgent and Emergency Care Award’.

    The Proactive Anticipatory Care (PAC) Model has been developed in conjunction with system partners across Kingston and Richmond in response to increased demand across health and social care. The MDT-focused model improves the identification and support of people with rising health and social care risks and complexities. PAC aims to improve the lives of patients by utilising a patient-centred approach and enabling professionals to work collaboratively towards a shared goal – the goal is to support people to stay at home longer and feel more resilient. The PAC team were nominated by Rt Hon Sir Ed Davey MP and Sarah Olney MP and have been shortlisted for the ‘Future NHS Award’.

    Winners of the NHS Parliamentary Awards will be announced at an awards ceremony taking place on Wednesday 6 July.

  18. Survey: Maternity services in South West London

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    Have you had recent experience of maternity services in South West London? We would love to hear from you.

    Share your views on using online information and digital records during your pregnancy, in this short survey.

    Your feedback will help shape the future strategy for use of digital technology in maternity services, at Kingston Hospital and other NHS Trusts in South West London.

  19. Join Kingston Hospital Charity for a Night to Remember

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    Kingston Hospital Charity is calling on the local community to raise funds to support bereaved families at Kingston Hospital, by taking part in their Night to Remember event this Autumn.

    The event, which is taking place on Saturday 1 October, is Kingston Hospital Charity’s first memory walk, providing an opportunity for family, friends, and colleagues to come together and celebrate the lives of loved ones, whilst walking a route of five miles or 15 miles, starting and finishing at the Market Place in Kingston.

    Proceeds from the sponsored walk will help Kingston Hospital to expand its support for bereaved families.

    Husband and wife, Garett and Alison Farrell, from Wimbledon will be taking part in a Night to Remember along with their eight-month-old son Axel, in memory of their first child, Finn.

    Alison said: “Our first baby, Finn, was born sleeping in August 2020 after a cord accident at 20 weeks. Words cannot describe our grief and how hard it was to give birth to and say goodbye to our little boy all in the space of a few dreadful days. Thankfully we were in the amazing hands of the Kingston Maternity Unit team in the purpose-built Daisy Room, which made this incredibly hard time bearable and gave us a chance to say a proper goodbye.

    “Since then, we have been blessed with a second son, Axel (middle name Finn), and again the wonderful people of Kingston Maternity Unit carried us through the worries of this pregnancy with extra special care. We’re forever indebted to them for the support they gave us that means we’re here today as a happy family unit. We will be taking part in a Night to Remember for our darling Finn, but also for all the other babies and families affected by loss who are never forgotten.”

    Clinical psychologist and Founder and CEO of the Loss Foundation, Dr Erin Hope Thompson MBE, provides support to bereaved families at Kingston Hospital’s maternity unit. 

    A £100 donation or sponsorship raised for Kingston Hospital Charity, funds one session with Erin for a bereaved family.

    Erin said: “The money raised from a Night to Remember will go towards providing bereavement support to families who experience the death of a baby during pregnancy or shortly after birth. I have been providing support to families who have experienced baby loss for nearly three years and have witnessed how vital this support is during such a difficult time. 

    “Experiencing the death of a child is life altering, and not having support in place can be hugely isolating and can put people at risk of further mental health struggles. It is my privilege to provide a space for people to talk, to get support, to keep connection to their baby, and to manage anxiety around future pregnancies. Thank you for taking part in a Night to Remember and helping us to continue to support people during the most difficult times in their lives.”

    Registration for the event costs £20 for adults and £10 for children, and each participant will receive a t-shirt and a medal.

    For more information or to sign up, visit www.khc.org.uk/events/nighttoremember/ or contact Fundraising Manager, Tracey Shaw – email tracey.shaw17@nhs.net or call 020 8973 5040.

  20. Volunteer falls project recognised by British Geriatrics Society

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    Kingston Hospital’s falls prevention community exercise programme has been selected to be showcased at the British Geriatrics Society’s Frailty and Urgent Care conference in July.

    The programme has been set up to help elderly residents across Kingston and Richmond to maintain their independence by matching trained volunteers to people who need support to complete exercises following a fall or injury.

    Falls are one of the biggest issues resulting in hospital admission in Kingston and Richmond boroughs and this programme, run alongside Helpforce charity, who work with healthcare organisations to increase volunteering opportunities, is already leading to improved outcomes.

    Through this initiative, launched in October 2021, volunteers can spend up to 8 weeks supporting patients at home by helping them to complete their exercises safely. With many of these people living alone, as well as the practical support the programme offers, patients have spoken positively about the social and emotional benefits of having regular contact with someone.

    Find out more about volunteering at Kingston Hospital.

  21. Temporary closure of main entrance – Saturday 2 July and Sunday 3 July

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    This weekend, we will be carrying out routine cleaning of the external canopy, outside the hospital’s main entrance. To ensure the health and safety of our patients, visitors and staff, the main entrance will be closed between the hours of 7am and 5pm on Saturday 2 July and Sunday 3 July.

    The main reception desk and Costa Coffee will remain open. To access the hospital during these hours, please use the Outpatients entrance. View a map of the hospital.

    Any vehicles arriving at the main entrance will be diverted to an alternative entrance.

  22. Tell us about your experience of mental health services in South West London

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    The NHS in South West London is developing a new three-year all-age mental health strategy and we want your views.

    We want to hear from a range of people to make sure the strategy reflects what matters most to people who use our services, the people who care for them, and our residents.

    We want to ensure that everyone at risk of developing a mental health condition can get help early, and in a way that works for them. We want to build on the best of our current services so we can provide high quality, accessible mental health and wellbeing services across our boroughs.

    This survey asks about your experiences of mental health services, how you look after your mental wellbeing, and your ideas about how things could be better.

    Everyone that completes the survey can choose to take part in a prize draw to win a £50 shopping voucher.

    The survey is open until 31 July 2022.

    Click here to take the survey.

  23. Plan ahead for appointments – significant travel disruption expected next week

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    With strikes planned on Transport for London’s transport network and on national rail services next week, patients are encouraged to plan ahead for appointments.

    In addition to significant disruption to rail travel from Tuesday 21 June to Sunday 26 June, there is likely to be more traffic on the roads and car parks may be busier than usual, so we would recommend travelling to the hospital by alternative means, if possible.

    For up-to-date information about planned strikes, visit the TfL website.

  24. Sharing insight into the importance of reasonable adjustments for patients with learning disabilities

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    This month, Gracie Holt, Kingston Hospital’s Learning Disability Liaison Practitioner, was approached by the NHS England Learning Disability and Autism Programme to be involved in a short film which aims to inform healthcare professionals and families about the importance of reasonable adjustments. Find out more and watch the film.

    The film was shared at a two-day national healthcare conference run by NHS Confederation, NHS England and NHS Improvement. Gracie was also invited to join a panel of guest speakers for a Q&A session at the conference, which took place in Liverpool on Wednesday 15 and Thursday 16 June.

  25. Healthy living in Richmond

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    Eating healthy, staying active, and our overall lifestyle can have a significant impact on our physical health and wellbeing, but these behaviours can be hard to maintain. Have you ever tried to improve your lifestyle? What were the biggest barriers? What helped you?

    Whether you are happy about your current lifestyle, or feel like it could be improved, we want to hear from you! Tell Healthwatch Richmond what services you need to help you lead a healthy life. Your answers will help to shape services in Richmond.

    Take part in our survey: https://forms.gle/YY5TyADDr3aDCT5i7

    Find out more at https://www.healthwatchrichmond.co.uk/news/2022-04-01/healthy-lifestyle-research-take-part

  26. Physiotherapist recognised for service to the NHS during COVID-19

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    Rachel Perry, Physiotherapist at Kingston Hospital NHS Foundation Trust, has been awarded a British Empire Medal by The Queen, for her service to the NHS during COVID-19.

    Rachel was nominated by a patient who was cared for by her when Rachel and her physiotherapy colleagues were redeployed in early 2020, to support with non-invasive ventilation for patients on Kingston Hospital’s high dependency unit.

    Rachel was recognised in The Queen’s Birthday Honours List 2022, published in June to mark the contributions and service of people across the United Kingdom.

    Chief Executive, Jo Farrar, said: “During the pandemic so many colleagues came forward to be redeployed to different areas, at times putting their own health and wellbeing at risk. It is wonderful that Rachel’s outstanding efforts have been recognised and she should be really proud of this achievement. Congratulations, Rachel.”

    Rachel commented: “I feel honoured to have been awarded a British Empire Medal. It’s lovely to have been nominated by a patient and to know that I had such an impact during their time in hospital.

    “I’m really proud to have been part of the Physiotherapy and Kingston Hospital team during the pandemic – none of this would have been possible if we didn’t have such an amazing and supportive team. Everyone across the hospital worked really hard during the pandemic and I feel that this award is for all of us.”

  27. Kingston Hospital Charity’s ‘Night to Remember’

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    On Saturday 1 October, Kingston Hospital Charity will be holding its first memory walk.

    ‘Night to Remember’ is an opportunity for family, friends, and colleagues to come together and celebrate the life of loved one, whilst walking a route of five miles or 15 miles, starting and finishing at the Market Place in Kingston.

    Proceeds from the event will help Kingston Hospital to expand its support for bereaved families.

    For more information, visit https://www.khc.org.uk/events/nighttoremember/

    Book before the end of June and pay only £20 registration fee. Entry includes a bespoke t-shirt, which can be collected and worn on the day, and a medal.

    If you would like to take part but are unable to participate in the official walk, why not consider undertaking your own virtual walk? Kingston Hospital Charity can help you to plan your own activity – contact Tracey Shaw (Fundraising Manager) on tracey.shaw17@nhs.net or call 020 8973 5040.

  28. ‘Night Club’ installation supports staff working night shifts

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    Over three nights this month, an award-winning health support programme designed specifically for key workers arrived at Kingston Hospital.

    The ‘Night Club’ installation allowed staff working night shifts the opportunity to speak to a sleep expert and to find out tips and advice on improving their sleep and wellbeing.

    Staff were able to drop in to the exhibition between the hours of 8pm and 3am, or 10pm and 5am, to access information and to pick up food and drinks, to help keep them energised.

  29. Jubilee partygoers reminded about staying safe in hot weather and bank holiday NHS services

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    With thousands in south west London gearing up for a royal celebration outdoors the NHS remains open and here for local people if they need urgent care.

    If someone is struggling with their mental health, they should seek help via the 24/7 crisis lines – for Kingston, Richmond, Merton, Sutton or Wandsworth ring 0800 028 8000. For Croydon call 0800 731 2864 (Option 1)

    GPs are offering more appointments, including evenings and weekends, for people with urgent health needs.  Most appointments will be by telephone or through video consultation, but face to face appointments are still offered if necessary. 

    Practices will let their patients know how to access urgent medical help between 8am and 8pm, with contact information also available on practice websites. People can also visit 111online or call 111 at any time, where they will be asked some questions about symptoms on the website, or by speaking to a fully trained adviser on the phone. 

    Using 999 is for emergencies and should only be called if the situation is life-threatening. 

    Dr Vasa Gnanapragasam, lead GP for Merton, said: “Many of us enjoy being outside in hotter weather with family and friends but none of us want that to be spoiled by the need for medical treatment.

    “So, whether you’re having a Jubilee street party or heading off out for the day with family or friends, it’s important to take simple precautions like drinking plenty of water, using high-factor sun cream and remembering to take allergy medication if you need it.

    “Taking these simple steps will help avoid preventable illness and I would like to wish you all a fantastic weekend of joyful celebrations.”

    On where to seek urgent help if needed, Dr Gnanapragasam said: “NHS services continue to be very busy, and you can also help us by using 999 only in emergencies for life-threatening situations such as chest pain, blackouts, a serious injury, or if you think you’re having a stroke.  If you think you need help but aren’t sure where to go, contact NHS 111 first, by phone or online.

    If you need urgent health care

    · If it is a life-threatening emergency, then call 999 

    · If you are told to go to hospital, then you must go. The NHS will help you get the care you need. 

    If you need urgent mental health care 

    · For Kingston, Richmond, Merton, Sutton or Wandsworth ring the 24/7 crisis line at South West London St George’s 0800 028 8000 – https://www.swlstg.nhs.uk/patients-carers/crisis-support/mental-health-support-line  

    · For Croydon call South London and Maudsley NHS Foundation Trust  on 0800 731 2864 (Option 1) https://slam.nhs.uk/contact-us

    If you need advice from a pharmacist 

    · For minor medical problems, not related to coronavirus, many local pharmacies will be open and are able to help this weekend – although their opening times may be different 

    · A number of pharmacies in London will be open for longer hours – search for a pharmacy at www.nhs.uk/service-search/find-a-pharmacy

    If you think you need urgent dental treatment

    · Call your dentist 

    · If you cannot contact your dentist, or you do not have one, use the NHS 111 online service or call if you cannot get online 

    · If an appointment is necessary, this will be arranged at an urgent dental care centre. 

    If you or someone you live with has coronavirus symptoms

    · Stay at home and visit http://nhs.uk/coronavirus for health advice  

    · Do not go to your GP practice, pharmacy or A&E 

    · If your symptoms worsen, or you feel that you cannot manage at home, please visit the NHS111 online coronavirus service. Call 111 if you cannot get online or you’ve been told to do so. 

    If you think you need advice from a GP

    · GP services are available this Bank Holiday weekend 

    · Contact your practice online or by phone to be assessed 

    · If your practice is not open but an appointment is necessary, you will be advised of the next steps. Your appointment may be at another nearby service. 

    Coronavirus vaccine

    · Vaccine clinics remain open across south west London, details available here – https://swlondonccg.nhs.uk/covid/vaccination-walk-in-clinics/

    · Vaccines are available for: 

    · 1st and 2nd doses for people aged 5 years old and over 

    · boosters for people aged 16 years old and over, plus at-risk children aged 12 to 15 years old 

    · spring boosters for people aged 75 years old and over, plus people aged 12 years old and over with a weakened immune system 

    · additional primary doses for people with a severely weakened immune system aged 12 years old and over.

  30. Listen to episode 3 of Kingston Hospital’s Health Talks podcast

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    Episode 3 of Kingston Hospital’s Health Talks podcast focuses on the topic of diabetes and is hosted by Sam Armstrong, Director of Corporate Affairs at Kingston Hospital and Hounslow and Richmond Community Healthcare (HRCH).

    Hear from Claire Neely (Diabetes Nurse Consultant and joint Clinical Lead at Kingston Hospital) and Michelle Hooper (Diabetes Dietitian and Clinical Service Manager at HRCH) as they discuss the signs and symptoms, as well as services and support available at Kingston Hospital and within the local community, for those with diabetes.

    Listen now

  31. Rapid Diagnostic Cancer Clinic launches at Kingston Hospital

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    Kingston Hospital has launched a Rapid Diagnostic Cancer Clinic to support early and faster diagnosis of cancer.

    The new clinic will provide a much-needed service to patients who have non-specific symptoms which may be hard to diagnose.

    Jane Stephenson (Cancer Patient Partners Group, Kingston Hospital) said: “The launch of the Rapid Diagnostic Cancer Clinic is great news for patients who may well have been struggling to receive a diagnosis for their worrying symptoms. It will help to reduce stress, speed up diagnosis and therefore save lives.”

    Elizabeth Crowther (Acting Lead Nurse for Cancer and Acute Oncology Service Lead at Kingston Hospital) said: “The Rapid Diagnostic Cancer Clinic at Kingston Hospital will provide high quality personalised diagnostic care, for patients in our local community with vague symptoms that are suggestive of cancer. Previously these patients may have presented multiple times to their GP, and had several investigations and referrals to secondary care, over long periods of time. Many of these patients may have then presented at a late cancer stage to Kingston Hospital’s emergency services.

    “With the new clinic in place, our local GP partners will now have a clear pathway to direct these patients to and the service will reduce the number of duplicate referrals and unnecessary attendances, whilst achieving what really matters to patients – early and faster diagnosis.”

    Nic Kane (Chief Nurse at Kingston Hospital and Hounslow and Richmond Community Healthcare) said: “I am delighted to be expanding our cancer services here at Kingston Hospital. As we emerge from the COVID pandemic, it is really important that we are able to provide local people with the care they need at the right time, and our Rapid Diagnostic Cancer Clinic will support this.”

    Find out more about the Rapid Diagnostic Cancer Clinic.

  32. NHS services in south west London over the May bank holiday weekend

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    South west Londoners needing urgent mental health care over the bank holiday weekend are being reminded help is on hand.

    The local NHS is telling people that if they are struggling with their mental health, they should seek help.

    In Merton, Wandsworth, Sutton, Kingston and Richmond people can call the crisis line on 0800 028 8000 at any time for support. Find out more at https://www.swlstg.nhs.uk/patients-carers/crisis-support/mental-health-support-line  

    In Croydon people are asked to contact 0800 731 2864 and use option 1. Alternatively, they can get more information at  https://slam.nhs.uk/contact-us

    The NHS remains very busy so people who have a problem with their physical health are being encouraged to use A&E and 999 only in an emergency.

    GPs are offering more appointments, including evenings and weekends, for those with urgent health needs. 

    Most appointments will be by telephone or through video consultation, but face to face appointments are still offered if necessary. 

    GP practices will let their patients know how to access urgent medical help between 8am and 8pm, with contact information also available on practice websites.

    People can also visit 111online or call 111 at any time, where they will be asked some questions about symptoms on the website, or by speaking to a fully trained adviser on the phone. 

    Dr Vasa Gnanapragasam, lead GP for Merton, said:  

    “Our teams are working incredibly hard to provide Londoners with the best possible care should they become unwell.

    “If you need urgent mental health care this bank holiday weekend, please contact one of the 24-hour numbers so that you can be directed to the right support service for you.

    “We have extra GP services and more appointments on evenings and weekends – if you have a health concern over the long weekend, contact your GP practice or use their website to find out what your local arrangements are, or use the NHS 111 online service for health advice. 

    “We are also urging people to support the NHS and remember that 999 is for emergencies and should only be called if the situation is life-threatening, such as chest pain, blackouts, a serious injury, or if you think you’re having a stroke. 

    “Despite the NHS being extremely busy, frontline staff continue to work to address the Covid-19 backlogs and roll out the NHS spring booster programme, so please do come forward for your Covid-19 jabs.” 

    If you need urgent health care 

    • If it is a life-threatening emergency, then call 999 
    • If you are told to go to hospital, then you must go. The NHS will help you get the care you need. 

    If you need urgent mental health care  

    If you need advice from a pharmacist  

    • For minor medical problems, not related to coronavirus, many local pharmacies will be open and are able to help this weekend – although their opening times may be different 
    • A number of pharmacies in London will be open for longer hours – search for a pharmacy at www.nhs.uk/service-search/find-a-pharmacy 

    If you think you need urgent dental treatment 

    • Call your dentist 
    • If you cannot contact your dentist, or you do not have one, use the NHS 111 online service or call if you cannot get online 
    • If an appointment is necessary, this will be arranged at an urgent dental care centre. 

    If you or someone you live with has coronavirus symptoms 

    • Stay at home and visit http://nhs.uk/coronavirus for health advice  
    • Do not go to your GP practice, pharmacy or A&E 
    • If your symptoms worsen, or you feel that you cannot manage at home, please visit the NHS111 online coronavirus service. Call 111 if you cannot get online or you’ve been told to do so. 

    If you think you need advice from a GP 

    • GP services are available this Bank Holiday weekend 
    • Contact your practice online or by phone to be assessed 
    • If your practice is not open but an appointment is necessary, you will be advised of the next steps. Your appointment may be at another nearby service. 

    Coronavirus vaccine 

    • Vaccine clinics remain open across south west London, details available here – https://swlondonccg.nhs.uk/covid/vaccination-walk-in-clinics/ 
    • Vaccines are available for: 
    • 1st and 2nd doses for people aged 5 years old and over 
    • boosters for people aged 16 years old and over, plus at-risk children aged 12 to 15 years old 
    • spring boosters for people aged 75 years old and over, plus people aged 12 years old and over with a weakened immune system 
    • additional primary doses for people with a severely weakened immune system aged 12 years old and over.
  33. Emergency Department access over the Easter weekend

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    Due to construction work, the access road and pedestrian pathway to our Emergency (A&E) Department will be closed between the hours of 6am and 6pm on Friday 15 April, Saturday 16 April, Sunday 17 April and Monday 18 April.

    To access the department during these hours, please use the main hospital entryway from Galsworthy Road.

  34. NHS services in south west London over the Easter weekend 

    Comments Off on NHS services in south west London over the Easter weekend 

    South west Londoners are being asked to support their local NHS over the bank holiday weekend by only using 999 and A&E in emergencies. 

    The NHS remains very busy, but people can continue to get urgent care – GPs are offering more appointments, including evenings and weekends, for people with urgent health needs. 

    Most appointments will be by telephone or through video consultation, but face to face appointments are still offered if necessary. 

    GP practices will let their patients know how to access urgent medical help between 8am and 8pm, with contact information also available on practice websites. People can also visit 111online or call 111 at any time, where they will be asked some questions about symptoms on the website, or by speaking to a fully trained adviser on the phone. 

    Using 999 is for emergencies and should only be called if the situation is life-threatening. 

    Dr Vasa Gnanapragasam, lead GP for Merton, said:  

    “Our teams are working incredibly hard to provide Londoners with the best possible care should they become unwell. We have extra GP services and more appointments on evenings and weekends – if you have a health concern over the bank holiday weekend, contact your GP practice or use their website to find out what your local arrangements are, or use the NHS 111 online service for health advice. 

    “We are also urging people to support the NHS and remember that 999 is for emergencies and should only be called if the situation is life-threatening, such as chest pain, blackouts, a serious injury, or if you think you’re having a stroke. 

    “Despite the NHS being extremely busy, frontline staff continue to work to address the Covid-19 backlogs and roll out the NHS spring booster programme, so please do come forward for your Covid-19 jabs.” 

    If you need urgent health care 

    • If it is serious or a life-threatening emergency, then call 999 
    • If you are told to go to hospital, then you must go. The NHS will help you get the care you need. 

    If you need urgent mental health care  

    If you need advice from a pharmacist that is not related to coronavirus 

    • For minor medical problems, not related to coronavirus, many local pharmacies will be open and are able to help this weekend – although their opening times may be different 
    • A number of pharmacies in London will be open for longer hours – search for a pharmacy at www.nhs.uk/service-search/find-a-pharmacy 

    If you think you need urgent dental treatment 

    • Call your dentist 
    • If you cannot contact your dentist, or you do not have one, use the NHS 111 online service or call if you cannot get online 
    • If an appointment is necessary, this will be arranged at an urgent dental care centre. 

    If you or someone you live with has coronavirus symptoms 

    • Stay at home and visit nhs.uk/coronavirus for health advice  
    • Do not go to your GP practice, pharmacy or A&E 
    • If your symptoms worsen, or you feel that you cannot manage at home, please visit the NHS111 online coronavirus service. Call 111 if you cannot get online or you’ve been told to do so. 

    If you or people you live with do not have coronavirus symptoms and you think you need advice from a GP 

    • GP services are available this Bank Holiday weekend 
    • Contact your practice online or by phone to be assessed 
    • If your practice is not open but an appointment is necessary, you will be advised of the next steps. Your appointment may be at another nearby service. 

    Coronavirus vaccine 

    • Vaccine clinics remain open across south west London, details available here – https://swlondonccg.nhs.uk/covid/vaccination-walk-in-clinics/ 
    • Vaccines are available for 
    • 1st and 2nd doses for people aged 5 years old and over 
    • boosters for people aged 16 years old and over, plus at-risk children aged 12 to 15 years old 
    • spring boosters for people aged 75 years old and over, plus people aged 12 years old and over with a weakened immune system 
    • additional primary doses for people with a severely weakened immune system aged 12 years old and over 
  35. Helping our patients to ‘Spring home for Easter’

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    This Easter, we want to help as many of our inpatients as possible to get home, so they can recover in familiar surroundings, close to family and friends. That’s why we’ve launched our ‘Spring home for Easter’ campaign.

    Over the coming days, our inpatient teams will be focusing on getting patients well enough to go home and working with families and carers to ensure that people who can go home are able to do so safely and with the right support in place.

    Speak to a member of staff to find out what you can do to help get your loved one home this Easter, if safe to do so.

    If you have any concerns about yourself or a loved one returning home for Easter, please let the staff on the ward know.

  36. Statement from Kingston Hospital and Kingston Maternity Voices in response to the Ockenden Report

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    In light of the national report that was recently published investigating the care provided by Shrewsbury and Telford NHS Trust Maternity Services, Kingston Hospital NHS Foundation Trust and Kingston Maternity Voices Partnership (MVP) would like to provide reassurance to local families that all our hospital staff and all our volunteers within the MVP are here to offer support.

    We are really proud of our maternity services and we are committed to ensuring you receive excellent standards of safety and high quality care.

    The safety of women and their babies is our top priority. If you have any questions or concerns at any point in your pregnancy, or after you have had your baby, please speak to your midwife who will be very happy to help you.

    We share our heartfelt condolences and well wishes to all the families affected by the cases outlined within the Ockenden Report.

  37. Sukhvinder Kaur-Stubbs becomes Chair of Kingston Hospital

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    Today (1 April 2022), Sukhvinder Kaur-Stubbs has taken up her role as Chair in Common of Kingston Hospital and Hounslow and Richmond Community Healthcare (HRCH), following the retirement of Sian Bates at the end of March.

    Previously, Sukhvinder was Vice Chair at Lewisham and Greenwich NHS Trust and led Workforce and Education for 7,000 employees.  She also chaired the Quality and Safety Committee for the GP Care Group in Tower Hamlets – a vanguard primary care federation.

    Currently, she is Chair of the Thames Water Customer Challenge, a Board Member of the Regulator for Social Housing and Chair of Regeneration for the London Legacy Development Corporation.
     
    Sukhvinder is an accomplished CEO having led two high profile organisations (Barrow Cadbury and Runnymede Trust), through major change programmes and onto success in influencing government policies on inclusion, diversity and social justice. She is passionate about putting people first – staff, patients and the communities we serve.

    Sukhvinder said“I am delighted to have been appointed as Chair in Common of the Trusts and I really look forward to working with the teams to build on the well-established collaborative working arrangements already in place.

    “I’ve been really impressed by everything I have heard from the staff, patients and volunteers that I’ve met so far from both of the Trusts and I know from the conversations I’ve had already that there is a real opportunity for us to keep working to join up local health and social care for residents.

    “I’m very much looking forward to working in partnership with staff and all of the stakeholders to support the delivery of outstanding care.”

    Jo Farrar added: “I’d like to welcome Sukhvinder to the Boards of both Trusts. It’s a really exciting time to join HRCH and Kingston Hospital and I’m sure that Sukhvinder will enjoy working with us and leading our organisations through times of change.

    “We have a lot to do in the months and years ahead and I really look forward to working with Sukhvinder in 2022 and beyond.”

  38. HSJ Partnership Award winners

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    Colleagues in Kingston Hospital’s estates and procurement teams were recently awarded a Health Service Journal (HSJ) Partnership Award in the category of ‘Best Estates Optimisation Project’, alongside Epsom and St Helier University Hospitals and Steris (a global provider of products and services supporting patient care) for their work in creating an innovative, purpose-built sterilisation and decontamination facility.

    The Steris Chessington decontamination facility opened in July 2021 following an extensive programme of construction work, which continued throughout the COVID pandemic. Designed and built in partnership with South West London Procurement Partnership (SWLPP) it is the UK’s largest sterilisation and decontamination facility, and is equipped with industry leading Infection Prevention Technologies (IPT) and reprocessing equipment. The new facility has a processing capacity of over 15 million instruments per annum.

    Judges said: “The collaborative approach demonstrated innovation and trust across the partnership, breaking down clinical barriers through high quality data to support innovation as well as, improve practice and service models, reducing variation. They also recognised the achievement of a sustainable solution that demonstrated excellent clinical, workforce and operational outcomes alongside a high level of social value. The quality of the build, the capacity modelling and the working environment showed the commitment of all partners to the estate and scheme.”

    Kingston Hospital originally delivered decontamination services for reusable surgical equipment on site, however outsourcing this to the Steris Chessington facility allows for a number of service and quality improvements. The circular nature of the services delivered at the centre means that the Trust benefits from the latest products and innovations in surgical instrument decontamination, low temperature processing for surgical robotics and endoscopes and on-site instrument repair and procurement.

    The HSJ Partnership Awards ceremony was held at Park Plaza, Westminster in Central London, and was attended by leaders and professionals from both the NHS and private sector as well as figures from non-clinical backgrounds.

    For more information on the HSJ Partnership Awards visit: https://partnership.hsj.co.uk/

  39. Introducing our ICARE programme for HCAs

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    Our Healthcare Assistants (HCAs) are valued members of our multi-disciplinary teams here at Kingston Hospital. Thanks to feedback and insight from staff across the Trust, we have created a new programme offering development opportunities and support to all our Band 2 Healthcare Assistants.

    The ICARE programme offers:

    • A ‘buddy’ to provide 1:1 support and guidance through the first two weeks in their allocated ward or department
    • An 18-month pathway to develop skills and support staff in progressing to Band 3 positions
    • Monthly open forums to share ideas, education and training
    • Access to a dedicated Wellbeing Chaplain, offering support, a listening ear and providing the opportunity for confidential conversations at any time

    Find out more about working at Kingston Hospital and view our current vacancies: https://kingstonhospital.nhs.uk/work-for-us/

  40. Congratulations to Pauline Woods MBE

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    Congratulations to Pauline Woods MBE, former Kingston Hospital employee and founder of neonatal charity Born Too Soon.

    Pauline was invested with her MBE this week at Windsor Castle, for her services to parents and young people.

  41. Kingston Hospital opens Admissions on the Day Unit to support elective recovery

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    A new unit for patients undergoing planned surgery has recently opened at Kingston Hospital, to support the recovery of elective care.

    The Admissions on the Day Unit is located next to the hospital’s theatres, enabling patients to arrive at the unit on the morning of their surgery and to move quickly into theatres, for their procedure.

    Sarb Sandhu, Kingston Hospital’s Chief of Surgery and Planned Care, said: “This new unit will provide a much more efficient way for us to manage elective care. Patients coming in for planned procedures will be able to stay in one place, as opposed to being on wards across the hospital, and will benefit from a significantly smoother and quicker pathway, from arrival for their surgery through to having their procedure.

    “Not only will this make a difference to our patients’ experience, but it will also mean we can see a greater number of patients for elective procedures, in a shorter space of time.”

    Every patient attending Kingston Hospital for elective surgery will start their admission within this dedicated unit.

    Watch a short video tour of the Admissions on the Day Unit:

  42. Kingston’s maternity service placed top in London following National Maternity Survey

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    Findings from the Care Quality Commission’s National Maternity Survey 2021 have placed Kingston Hospital’s maternity service as the top performing maternity service in London.

    A total of 242 service users took part in the survey, which invited them to rate their antenatal care, experience of labour and birth, and postnatal care.

    Kingston Hospital and Hounslow and Richmond Community Healthcare’s Chief Nurse, Nic Kane, said: “We are delighted with the results of the National Maternity Survey 2021, which reflect the great dedication of our maternity teams at a time of significant challenge due to the COVID-19 pandemic. I am proud of the outstanding care that my colleagues deliver on a daily basis to the women of South West London and their families, and I would to thank them for all that they do. I would also like to thank everyone who responded to the survey, your feedback is so important to us.”

    Key results for Kingston Hospital, which were published this month as part of the survey’s national benchmarked findings, include:

    Antenatal care:

    • 100% said they were spoken to in a way they could understand
    • 99% felt involved enough in decisions about their care
    • 99% said they were given the help the needed by midwives
    • 97% of service users said that had enough time to ask questions or discuss their pregnancy

    Experience of labour and birth:

    • 100% of staff introduced themselves during labour and birth
    • 99% were spoken to in a way they could understand
    • 97% felt they were involved in decisions about care
    • 96% said a birthing partner was involved as much as wanted

    Postnatal care:

    • 99% of respondents felt listened to by midwives once they were back at home
    • 97% said their found their decisions about to how to feed their baby were respected by midwives
    • 96% had confidence and trust in postnatal midwives
    • 88% of respondents found that their partner was able to stay with them as long as they wanted following birth


    Benchmark reports for the Care Quality Commission (CQC) National Maternity Survey 2021 can be viewed here: https://nhssurveys.org/all-files/04-maternity/05-benchmarks-reports/2021/

    The response rate to the survey at Kingston Hospital was above the national average among NHS maternity services, with 66% of service users taking part.

    Women currently receiving care from Kingston Hospital’s maternity service will be invited to take part in the CQC’s National Maternity Survey 2022.

  43. Tinnitus Week 2022 – watch our patient story

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    This week is the British Tinnitus Association’s Tinnitus Week. Did you know, around 30% of people will experience tinnitus at some point in their lives?

    In the following short film, Jan shares his experience of living with tinnitus and explains how Kingston Hospital’s audiology team and Tinnitus Support Group have helped him along the way:

    Find out more about Kingston Hospital’s Tinnitus Support Group.

  44. Operation ‘Sleigh Bells’ – getting patients home this Christmas

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    This festive season, we want to help as many of our inpatients as possible to get home, so they don’t have to spend Christmas in hospital. That’s why we’ve launched Operation ‘Sleigh Bells’.

    Over the coming days, our inpatient teams will be assessing people’s health and doing everything they can to get them home in time for Christmas.

    To do this, we will be using of our new Transfer of Care Hub for Kingston and Richmond, which has been set up to bring together the expertise of community and hospital teams in one place, to facilitate safe and effective transfers of patients into and out of hospital.

    We will be working with families and carers to ensure that people who can go home are able to do so safely and with the right support in place, such as transport or additional equipment.

    Thomas Edwards, Integrated System Discharge Lead, said:

    “It’s important to identify patients now who will be able to go home for Christmas so we can make sure that any care needs are put in place ahead of time. If patients are unable to go home, but don’t need to be in hospital, the Transfer of Care Hub will aim to arrange patient transfers to community settings.”

    Flyers are available for patients and relatives with more details about the campaign. Please speak to a member of staff to find out what you can do to help get your loved one home this Christmas, if safe to do so.

    If you have any concerns about yourself or a loved one returning home for Christmas, please let the staff on the ward know.

  45. Specialist Audiologist presented with ‘Audiologist of the Year’ award

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    Geoff Whitby, Specialist Audiologist at Kingston Hospital, has been presented with the British Academy of Audiology (BAA) ‘Peggy Chalmers Audiologist of the Year’ award. This prestigious award recognises an Audiologist who stands out from the crowd with regards to patient care, and who has gone above and beyond to put patients first. 

    Geoff was nominated by Justine Sweet, Head of Audiology, who said in her nomination “As the COVID numbers surged after the initial outbreak, volunteers to be redeployed to our COVID wards were sought. Geoff didn’t think twice! Within 24 hours he was receiving orientation on our COVID ITU and over the coming weeks and months he showed extraordinary dedication and commitment. Geoff has since led our post COVID hearing screening service, supporting patients who report hearing and tinnitus concerns. All ITU staff have since highlighted how inspirational he is. We are so very proud of him.” 

    Geoff commented on the award, saying “A big thank you to the BAA committee for awarding me the ‘Peggy Chalmers Audiologist of the Year’ award. Peggy Chalmers, along with Dr J Knight, Graham Frost and Asker Mirtsa, were my tutors on the Royal National Throat, Nose and Ear hospital course in the early 1980’s. This award is for all my fellow Audiologists I have met over the years, each and every one of you made me the Audiologist I am today. I would add a massive thank you to all on Kingston ITU for supporting me during my redeployment. During this time I saw the NHS and multi-disciplinary team work at it’s finest.” 

  46. New studies in the Research and Innovation department

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    The following new studies are now open in Kingston Hospital’s Research and Innovation department:

    Poetic study (Pre-Operative Endocrine Therapy for Individualised Care with Abemaciclib):
    The main aim of this study is to determine the benefit of adding the drug ‘Abemaciclib’ to endocrine therapy in breast cancer patients who are exhibiting early evidence of sub-optimal endocrine responsiveness and a high risk of disease relapse.

    The Institute of Cancer Research (ICR) is the study sponsor, with Professor Stephen Johnston as the Chief Investigator. The study is funded by Lilly and Cancer Research UK (via ICR Clinical Trials and Statistics Unit (ICR-CTSU) programme). ICR-CTSU is responsible for the central co-ordination of the trial, on behalf of the sponsor.

    COPE study (Carboprost or Oxytocin Postpartum haemorrhage Effectiveness):
    The COPE study aims to compare carboprost with oxytocin as initial treatments for women with clinically diagnosed Postpartum Haemorrhage (PPH) after giving birth in UK hospitals. The study will assess the relative cost-effectiveness of the use of carboprost and oxytocin as initial treatments for women with clinically diagnosed PPH and will explore the views of participants and their carers about their experiences of the two treatments and the consent process.

    The University of Liverpool is responsible for managing this study as the sponsor, with Prof Andrew Weeks as the Chief Investigator. The Liverpool Clinical Trials Centre has the overall management responsibility for the trial and responsibility for the co-ordination of centres. This study is funded by the National Institute for Health Research (NIHR) Health Technology Assessment (HTA) programme.

    Find out more about research at Kingston Hospital.

  47. Sukhvinder Kaur-Stubbs appointed Chair in Common at HRCH and Kingston Hospital

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    We are pleased to announce the appointment of Sukhvinder Kaur-Stubbs as Chair in Common of Hounslow and Richmond Community Healthcare NHS Trust and Kington Hospital NHS Foundation Trust, from 1 April 2022.

    Sukhvinder will take over the reins from Sian Bates, whose term as Chairman comes to an end on 31 March 2022.

    This appointment will further support the work HRCH and Kingston Hospital teams are doing together to improve health services for the people of Hounslow, Kingston and Richmond.

    Sukhvinder is currently Vice Chair at Lewisham and Greenwich NHS Trust and Chair of the Thames Water Customer Challenge.

    She is also an accomplished CEO having led two high profile organisations (Barrow Cadbury and Runnymede Trust), through major change programmes and onto success in influencing government policies on inclusion, diversity and social justice. 

    Sir David Sloman, Regional Director for the NHS in London said:  “Sian’s contribution has been significant; providing excellent leadership as Chair of Kingston Hospital NHS Foundation Trust for a fantastic eight years and more recently as Chair of Hounslow and Richmond Community Healthcare NHS Trust, enabling closer team work which has improved care for local people.   

    “Sukhvinder brings a wealth of experience in healthcare and I welcome her as Chair in Common, as we move towards even more collaborative ways of working to deliver the best care for patients in South and North West London.”  

    Sukhvinder Kaur-Stubbs said“I am delighted to have been appointed as Chair in Common of the Trusts and I really look forward to working with the teams to build on the well-established collaborative working arrangements already in place.

    “I’ve been really impressed by everything I have heard from the staff, patients and volunteers that I’ve met so far from both of the Trusts and I know from the conversations I’ve had already that there is a real opportunity for us to keep working to join up local health and social care for residents.

    “I’m very much looking forward to joining the Trusts next year and to working in partnership with the staff and all of the stakeholders to support the delivery of outstanding care and address emerging inequalities.”

    Jo Farrar, Chief Executive of Kingston Hospital and Interim Chief Executive of HRCH added: “I’d like to welcome Sukhvinder to the Boards of both Trusts and to congratulate her on her appointment. It’s a really exciting time to join HRCH and Kingston Hospital and I’m sure that Sukhvinder will enjoy working with us and leading our organisations through times of change.

    “I’d like to thank colleagues from NHSEI for their support in our Chair recruitment, along with the many partners from SW, and NW London who supported us with the Chair recruitment and to the Foundation Trust Governing Body for the important role they have played too.

    “We have a lot to do in the months and years ahead and I really look forward to working with Sukhvinder in 2022 and beyond.”

  48. Young fundraiser inspires Pampers donation to Kingston Hospital’s Neonatal Unit

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    Kingston Hospital’s Neonatal Unit has received the generous gift of a recliner chair from Pampers, in partnership with Bliss charity. The chair is especially intended to provide parents with a comfortable place to bond with their premature babies and has been frequently utilised since its arrival.

    During the early development of babies, touch is vital and contributes to the regulation of the infant’s heartbeat, improves their sleep quality, and helps them connect with the world around them. Kingston Hospital is committed to ensuring that parents are offered the space and facilities to bond with their babies, where appropriate, and therefore the recliner chair has been a wonderful addition to the Neonatal Unit.

    Eight-year-old Dhillon Manku, a young ambassador for the ‘Pampers for Preemies’ campaign, inspired Pampers to donate the special chair, as he was born prematurely at Kingston Hospital and was cared for on the Neonatal Unit. Dhillon began fundraising to help premature babies at the age of four and has so far raised an impressive £21,000.

    Matron Marie Richter said, “We want to give a big thank you to Pampers for donating this reclining chair to the Neonatal Unit. It has been in constant use since its arrival, giving parents a comfortable place to give skin to skin contact, or to hold their premature infant. It makes such a difference. Also, thank you to Dhillon who is an amazing fundraiser with a passion for helping to raise money to help premature infants.”

  49. Research team thanked for “outstanding” personal contributions to GenOMICC Study

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    Rita Fernandes, Rosaleen Herdman-Grant, Richard Simms and Dr Anna Joseph from the Kingston Hospital Research team have been thanked by GenOMICC’s Chief Investigator Dr Kenneth Baillie, for their “outstanding” personal contributions to the GenOMICC study.

    GenOMICC is a global research study that aims to discover specific genes that control the processes that lead to life-threatening illness. Once these processes are understood, there is potential to design effective treatments for infections, including COVID.

    Dr Baillie thanked each member of the team personally for their “consistent, fastidious, and diligent contributions to making this study happen” and acknowledged the difficult circumstances faced by the team, who tirelessly continued their screening and recruitment of patients, regardless of the obstacles created by COVID. Despite the challenges posed by the pandemic, the team have succeeded in recruiting over 200 patients in the last 18 months, and Kingston Hospital has consistently been placed within the top 10 recruiting sites for the study.

    GenOMICC is the largest consented research study in the history of UK critical care medicine, leads the world in genetic discovery in COVID, and has so far found 25 genetic associations with critical illness. It has already informed the selection of drugs in large scale clinical trials and continues to find new insights into the molecular mechanisms of disease. Dr Baillie highlighted his confidence that, with the help of Kingston Hospital’s research team, there is potential to use these insights to combat critical illness syndromes such as sepsis and influenza over the coming years. Congratulations to the team on their efforts and outstanding contribution to this significant international and world renowned research.

  50. Our Emergency (A&E) Department is currently very busy

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    Our Emergency (A&E) Department is currently very busy. If you think you need to come to A&E, contact NHS 111 first and avoid busy waiting rooms by booking an appointment.

    Go to 111.nhs.uk or call 111 for free from a landline or mobile phone.

    If it’s an emergency and you do need to come in, we are working really hard, so please be kind to our staff.

    Alternatively, if you’re in the Teddington area and need urgent care you may be seen more quickly in Teddington Urgent Treatment Centre – open until 8pm. Find out more about Teddington Urgent Treatment Centre.

  51. New volunteering programme helps elderly patients stay safe following hospital discharge

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    A new volunteering programme, which aims to help prevent falls among elderly patients at home, launched in October. 

    The “Falls Prevention – Community Exercise Volunteers” programme, which is run by the volunteering service at Kingston Hospital and supported by Helpforce charity, sees volunteers providing one-to-one support to encourage patients to complete exercises at home. This new volunteering programme will help ensure patients receive the right support at home and reduce the risk of being re-admitted due to falls.

    It is estimated that about 40% of older adults fall within six months of discharge, with 50% of these incidents resulting in injury (Said et al. 2016). It is widely recognised that exercises focused on improving strength and balance can reduce risk of falls and research indicates that a tailored exercise programme can reduce falls by as much as 54% (NICE, 2018).

    Volunteers will support patients to undertake a physiotherapy prescribed exercise programme at home after being discharged from hospital, with the aim of improving strength, mobility and balance, and in turn reducing the risk of falls, as well as restoring wellbeing and independence for patients.

    Nic Kane, Chief Nurse for Kingston Hospital NHS Foundation Trust and Hounslow and Richmond Community Healthcare NHS Trust, said: “I am delighted to support this piece of work, which is a fantastic example of collaborative working between community trusts, acute hospitals and the voluntary sector. Thank you to everyone involved in this project, which will make a real difference to patients.”

    Volunteers who take part in this programme will visit patients at their home once a week for a duration of eight weeks, to demonstrate the exercises and provide encouragement.

    If you are interested in becoming a Community Exercise Volunteer and would like to find out more about the role, please contact Harriet Dagnin (Interim Community and Outreach Manager) on h.dagnin@nhs.net or by calling 0208 934 6912.

  52. My experience as a COVID-19 vaccinator

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    Caroline Ellis, a Senior Practice Development Nurse at Kingston Hospital, works in the Practice Development Team, providing education and support to registered nurses, nursing associates and nursing assistants. Here, she shares how her role at the hospital was transformed due to the pandemic and her experience of being redeployed as a COVID-19 vaccinator.

    “The main thing I remember feeling back at the start of the pandemic was a great deal of uncertainty about what was to come. Would the team be redeployed? If so, to where? It felt strange to still be heading in to work every morning, while the rest of the world scrambled to work remotely or was furloughed.

    “Soon we had some clarity that our team would remain in a support capacity, ensuring that redeployed staff from specialist areas had the skills to care for patients in ward environments. My lasting feeling from these months is pride: pride in a team that very swiftly developed new ways of working. Throughout this period a vaccine was the Holy Grail. When we were asked to help with the vaccination programme, it felt momentous, although like with anything new, there was an element of apprehension.

    “The Practice Development Team ran the patient vaccination programme out of the Day Surgery Unit. Like any new service (especially one put together at short notice) there were challenges to overcome – not least in running a drop-in clinic while trying to maintain social distancing. Luckily, as we were already a close-knit team, we knew each other’s strengths and weaknesses. The whole process brought home to me how well the organisation can work together.

    “I think what struck me most about the experience, was how isolated many of our patients had become during the pandemic. Many had barely seen family and friends for nine months; some were struggling to come to terms with life-changing diagnoses while being cut off from their usual sources of support. For some, sitting down in the vaccination room was when they really began to process news they had been given earlier in the day.

    “When we revived the clinic for second doses three-months later, it was lovely to see people again. Overall, the vaccination programme was something really special to be involved in. In those early days, when COVID vaccines were only just beginning to be rolled out, people were so thankful to be offered a vaccine, and the vaccine offered the first glimmer of hope that life would begin to return to normal.”

  53. Vaccinations available at Kingston Hospital’s antenatal clinic

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    The following vaccinations are now available at Kingston Hospital’s antenatal clinic for all women attending antenatal or postnatal appointments:

    • COVID-19 – available Monday to Saturday, 9am – 4.30pm
    • Influenza
    • Pertussis (whooping cough)

    If you are coming to Kingston Hospital’s Maternity Unit for an antenatal or postnatal appointment and would like to receive your vaccination(s), let a member of Kingston Hospital staff know – there’s no need to book an additional appointment.

    For more information, please call 020 8934 2290.

  54. Medical Director appointed at Kingston Hospital

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    Following a formal recruitment and selection process, Dr William Oldfield has been appointed as Kingston Hospital’s new Medical Director.

    Bill joined Kingston Hospital on 1 October 2021, from University Hospitals Bristol and Weston NHS Foundation Trust, where he was appointed Medical Director in 2018.

    Kingston Hospital’s Chief Executive, Jo Farrar, said: “I am delighted to welcome Bill to Kingston Hospital and look forward to working with him to ensure we continue to deliver outstanding care to our patients.”

    Bill said: “Kingston Hospital has an outstanding reputation for the delivery of high quality, safe and innovative practice and it is a privilege to join the Trust as Medical Director.”

  55. Proceeds from bespoke print run of children’s book will go to Kingston Hospital Charity

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    Anstee Bridge, an alternative learning programme for young people aged 14-16, and Bounce Theatre, a London based theatre company, have collaborated to release a children’s book called HOPE. The narrative was written by Louise Pendry from Bounce Theatre and is a story about a little girl whose world has turned grey, following her journey of discovery which highlights the importance of being kind to yourself.

    Anstee Bridge has arranged a bespoke print run for local schools and groups. Copies of the book and an accompanying zine are being sent to schools for children to draw and collage their own version of HOPE as a fund-raising activity, with proceeds going to support Kingston Hospital Charity.

    The author, Louise Pendry from Bounce Theatre said “the last time we had an event with Anstee Bridge before the pandemic was to celebrate 70 years of the NHS in Kingston. Staff from the hospital gave time and support to help us. As we emerge from the pandemic, this is our chance to give something back.”

    To find out more about Kingston Hospital Charity, please visit: www.khc.org.uk

  56. Listen to episode 2 of Kingston Hospital’s Health Talks podcast

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    Episode 2 of Kingston Hospital’s Health Talks podcast focuses on the topic of dementia, and is hosted by Nic Kane, Chief Nurse at Kingston Hospital and Hounslow and Richmond Community Healthcare Trust.

    Hear from Lydia Russell (Service Lead for Dementia and Delirium at Kingston Hospital), Lou Scarlett (Dementia Carers’ Support Worker for Kingston Carers’ Network), and Vanessa Loftus (Consultant Psychiatrist for Older People and Clinical Lead for the Kingston Memory Service) as they discuss the services and support available at Kingston Hospital and within the local community, for those with dementia and their carers.

    Listen now

  57. Roy Dominy Ophthalmology Acute Referral Centre opens at Kingston Hospital

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    The acute referral centre in Kingston Hospital’s Royal Eye Unit re-opened this month, following an enhancement and expansion project, to create more space and to improve the experience for patients.

    The refurbishment project was made possible thanks to a generous bequest left to Kingston Hospital Charity by the late Roy Dominy, a resident of Hampton for 80 years. The acute referral centre, which sees patients requiring urgent eye care, has been named after Roy in recognition of his generous support.

    Roy Dominy, a former engineer for the Central Electricity Generating Board, left the majority of his estate to Kingston Hospital Charity after he died in Kingston Hospital in May 2017.

    Ahead of National Eye Health Week (17 September – 24 September 2021) a formal opening and a tour of the new referral centre was attended by Sian Bates, Chairman of Kingston Hospital, Ian and Kate Cole, neighbours of Mr Dominy, and Ian and Fiona Hughes, long-standing friends of Mr Dominy.

    Vijay Shanmuganathan, Consultant Ophthalmic Surgeon at Kingston Hospital’s Royal Eye Unit, said: “This week is National Eye Health Week and we are delighted to be able to welcome patients to the new Roy Dominy Ophthalmology Acute Referral Centre, which has been planned to support more efficient and better care.”

    Ian Hughes, said: “It was a privilege and a pleasure to have been invited to formally open the Roy Dominy Ophthalmology Acute Referral Centre, to mark Roy’s bequest to Kingston Hospital Charity. On more than one occasion Roy said to me that it was important that I have my eyesight regularly checked. It is therefore fitting that his bequest has been used to help fund a busy department within Kingston Hospital’s Royal Eye Unit that is serving a community that Roy was part of for all his life.” 

    Director of Kingston Hospital Charity, Rob Aldous, said: “We are extremely grateful to Roy for the very generous gift left in his will. Many of the projects that we support across the hospital are made possible thanks to people like Roy who, after taking care family and friends, choose to leave a gift in their wills that will benefit patients now and in the future.”

  58. Nominations now open for Kingston Hospital’s governor elections 2021

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    Nominations are now open for this year’s governor elections at Kingston Hospital.

    There are 7 public governor vacancies open for election, representing:

    • Kingston  
    • Elmbridge  
    • Richmond  
    • Sutton  

    Nominations are open from 6 September 2021 to 4 October 2021 and the election will take place from 25 October 2021 to 18 November 2021.

    Find out more about Kingston Hospital’s governor elections.

    Find out more about Kingston Hospital’s Council of Governors.

  59. Kingston Hospital holding virtual AGM and Annual Members’ Meeting

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    Kingston Hospital NHS Foundation Trust is holding its Annual General Meeting (AGM) and Annual Members’ Meeting on Thursday 23 September 2021 at 6pm.

    The event will be held virtually as a Microsoft Teams meeting and members of the public are welcome to join.

    The meeting will chart Kingston Hospital’s achievements and focuses of the last year and will include information about elections to the Trust’s Council of Governors, which take place in November 2021.

    Find out more.

  60. Living with Long COVID?

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    Healthwatch are working with the NHS in South West London to gain insight into people’s experiences of Long COVID, to help improve the support and services that are available. Fill in our Kingston survey here and help shape the support you need.

    If you would like help to complete the survey, please call 020 3326 1255 or email info@healthwatchkingston.org.uk to arrange support from a member of our Healthwatch Kingston team.

  61. Local NHS to ‘super-size’ the South West London vaccination effort this weekend

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    Many walk-in NHS COVID-19 vaccination sites will be operating this weekend and anyone aged 18 or over can reserve a slot or walk in on the day. First and second dose are available, second dose with a minimum eight week gap.

    For information about walk-in and pop-ups visit https://swlondonccg.nhs.uk/covid/where-can-you-get-vaccinated/vaccination-walk-in-clinics/    

    It has never been easier to get protected and NHS staff are pulling out all the stops to make jabs convenient for young adults, with vaccination sites including football stadiums, arts venues, and shopping centres, offering the protection of the Pfizer vaccine.

    A football focused vaccination event, which aims to give thousands of jabs daily, will also be held at Crystal Palace’s Selhurst Park football ground. To guarantee a vaccine on the day people are encouraged to book an appointment. They can book at www.nhs.uk/covid-vaccination or walk in on the day, subject to vaccine availability.

    We all have different priorities, whether that is hugging your granny, watching sport in a packed stadium, going to a club, or experiencing university, getting vaccinated is the best way to get back to normal.

    The uptake we have seen among 18 to 29-year-olds in the last week shows how many young adults recognise the importance of getting protected, we hope that you can help us spread the message.

  62. HPV research project with Kingston University

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    Last year, Kingston Hospital and Kingston University teamed up to launch a PhD studentship, studying HPV and its effect on upper gastrointestinal cancers, thanks to funding from Kingston Hospital Charity and the Laurie Todd Foundation. The project investigates the role of Human Papillomavirus (HPV) in the development of upper gastrointestinal cancers (oesophageal and gastric), which are major health problems worldwide. It is hoped that this research will provide insight into the causes and treatment of these increasingly common cancers, via early screening and vaccination.

    Dr Helen Matthews, Kingston Hospital’s Research Director and Consultant Gastroenterologist, recently attended a meeting to hear an update on the work being done and had this to say regarding the project:

    “I would like to sincerely thank the endoscopy team for helping collect 51 samples of Upper GI patients to date in the space of 10 months. This is amazing work and the fact that we managed to keep this important work going during COVID-19 is especially impressive.  Osama (who has been appointed to the 3 year PhD studentship) particularly wanted me to highlight how welcoming and friendly the endoscopy team were. I was very proud to be representing endoscopy team and the preliminary results are very exciting.”

  63. Laurie Todd Foundation to raise funds for Kingston Hospital research project with ‘Sculpture Garden Open Day’

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    The Laurie Todd Foundation, who are funding a joint research project between Kingston Hospital and Kingston University, investigating the role of Human Papillomavirus (HPV) in the development of upper gastrointestinal cancers, are hosting a ‘Sculpture Garden Open Day’ on Thursday 24 June, 2pm – 5pm, at 5 Neville Ave, KT3 4SN.

    The open day will showcase sculptures by Michelle Castles, Adam Aaronsen, Paul Cox and others, who will be donating a percentage of their sales to the Foundation, which was established in the name of Laurie Todd, who died six weeks after being diagnosed with Oesophageal Cancer in August 2018.    

    Tea and homemade cakes will be available and included in the entry price.

    Director of Kingston Hospital Charity, Rob Aldous, said: “We are so grateful to The Laurie Todd Foundation for their continued support. They recently raised over £6,000 with a virtual charity walk, and the Sculpture Garden Open Day is another great way to support the Foundation – any donation will make a huge difference to continuing the vital research of Kingston Hospital and Kingston University.” 

    Find out more about The Laurie Todd Foundation at www.laurietodd.org.uk or follow The Laurie Todd Foundation on Twitter @LToddFoundation .

  64. Welcoming volunteers back to Kingston Hospital

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    Carys Williams was the first volunteer back on site at Kingston Hospital. Since the start of the COVID-19 pandemic, life has been very different for Carys and for the other volunteers who give their time to support the hospital.

    Many volunteering roles had been paused, but Kingston Hospital is now welcoming some of its volunteers back to the hospital, either virtually or in person, in a phased approach beginning with those that are low risk and double vaccinated.

    Speaking about her time as a volunteer, Carys said: “I decided to become a volunteer for a few different reasons – I’ve always liked helping other people and I am also hoping to study medicine next year. Originally I volunteered as a dining companion, because I wanted to gain some experience of being on a hospital ward, which I’ve never really had, because thankfully I’ve never been in hospital. I have really enjoyed giving my time to the hospital and I love being able to come here and help out.

    “More recently, I’ve been able to take up one of the hospital’s new virtual volunteering roles which has been brilliant, but for a time at the start of the pandemic, I wasn’t volunteering at all and that was hard because I wanted to be able to help the hospital in any way I could. It was difficult not being able to come in and I missed seeing the patients. I had been visiting one lady in hospital every week in my role as a dining companion, so not coming in and seeing her was hard – not going on to the wards and seeing the patients was strange.”

    Carys was able to continue with some of her volunteering between March and July last year and was recently awarded Kingston Hospital’s “Inspiring” volunteer award for her commitment during the first wave of the pandemic. Although unable to visit the hospital wards during this time, Carys volunteered on a weekly basis, handing out drinks and snacks to staff, as well as helping to distribute various donations that were gratefully received by the hospital from individuals and businesses in the local community.

    This month, Carys and a number of other volunteers have returned to the hospital site to help distribute PCR testing kits to all Kingston Hospital staff, as part of Kingston Council’s surge testing efforts to help prevent the spread of COVID-19.

    When asked how it feels to be back, Carys said: “It feels really good. It is so nice to be able to interact with people again and to help out.”

    Carys hopes to return to her volunteering role as a dining companion in the not too distant future, as more volunteering roles are reintroduced at the hospital, following refresher training for all volunteers.

    All volunteers returning to Kingston Hospital are adhering to strict infection prevention and control measures, in line with Kingston Hospital’s COVID-19 protocols and current government guidance.

    Laura Shalev Greene, Head of Volunteering at Kingston Hospital, said: “Carys is a fantastic ambassador for our volunteers, supporting the delivery of outstanding healthcare at Kingston Hospital. We have had a fantastic response to our call for volunteers to support the distribution of PCR test kits and our volunteers are giving over 60 hours over the three week distribution period. This is the light at the end of the COVID-19 tunnel for volunteering, with our valued volunteers beginning to return in a controlled way to Kingston Hospital.”

    If you are interested in volunteering at Kingston Hospital, you can call the volunteering team on 0208 934 2549 or email khft.volunteering@nhs.net  

  65. Founder of Kingston Hospital’s neonatal charity awarded for services to parents and young people

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    Pauline Woods, former Kingston Hospital employee and founder of the charity Born Too Soon, has been titled MBE by The Queen for her services to parents and young people.

    Pauline, who lives in Surrey, formed the charity Born Too Soon in 1985 alongside other parents and health professionals, to support premature babies on the Neonatal Unit at Kingston Hospital. Previously a member of Kingston Hospital’s Neonatal  team, working as Parent Support, Pauline also supported fundraising, giving talks to schools and at events. Pauline retired in December 2018, leaving a lasting impact on the unit which provides intensive care, high dependency care and special care to babies that are born early or unwell. Pauline remains an Ambassador for Born Too Soon and is still an active fundraiser.

    Born Too Soon provides information and support to parents, as well as helping to fund specialist equipment for Kingston Hospital’s Neonatal Unit and supporting bereaved families. Items recently funded by the charity include high flow oxygen ventilation equipment, which is an alternative to more invasive ventilation, and bilisoft machines to enable infants to receive treatment for jaundice. Born Too Soon’s latest and largest project is the refurbishment of the neonatal unit including new parent facilities, which is ongoing.

    Pauline was recognised in The Queen’s Birthday Honours 2021, published in June to mark the contributions and service of people across the United Kingdom.

    Marie Richter, Neonatal Unit Matron at Kingston Hospital, said: “Pauline has been an inspiration to all of us. Her dedication and tireless efforts supporting parents on the unit and actively fundraising, has had a profound effect on the neonatal unit. She was one of the reasons I came to work in Kingston Hospital’s Neonatal Unit, after watching her support new parents. Her compassion and ability to emotionally support very worried families through what can be a rollercoaster journey, is amazing. Pauline thoroughly deserves this MBE in recognition for over 30 years of dedication to families.”

  66. Refurbishment of Kingston Hospital’s eye emergency clinic

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    We are refurbishing our eye emergency clinic in The Royal Eye Unit, to create more space and to improve the experience for our patients.

    The clinic will be closed from 24 May 2021 and will reopen in August 2021.

    What if I need urgent eye care during this time?
    If you have an urgent eye problem, please phone 020 8934 6799 (Monday to Friday, 8.30am – 4.30pm). If you are already under the care of The Royal Eye Unit and your eye problem is related to the condition you are being treated for, we will book an appointment for you at Kingston Hospital, if necessary. If you are not currently a Royal Eye Unit patient, we will give you advice on where your eye problem can be dealt with. This may be another eye hospital or a community service.

    If you have an urgent eye problem outside of the hours of Monday to Friday, 8.30am – 4.30pm, please call NHS 111.

    I already have an appointment at The Royal Eye Unit. Will my appointment still go ahead?
    We would like to reassure patients that routine planned treatments, operations and outpatient eye services will not be affected by the refurbishment and will continue to take place within the Royal Eye Unit during this time.

    Thank you for your co-operation and apologies for any inconvenience.

  67. Kingston Hospital to deliver new service for IBD patients after winning innovation grant funding

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    For the first time in South West London, Inflammatory Bowel Disease (IBD) patients will be able to self-manage their care and communications with clinical teams, thanks to funding awarded to Kingston Hospital NHS Foundation Trust by the NHS Health Innovation Network.

    With the Health Innovation Network funding, Dr Rishi Goel, Consultant Gastroenterologist and Lead for IBD Services at Kingston Hospital, will be trialling the digital interface ‘Zesty’ to provide self-monitoring tools via a patient portal, allowing patients to have direct involvement in their care.

    Dr Goel was one of five winners of the Health Innovation Network’s Innovation Grants awards. The five winners were chosen from 32 applications after a rigorous selection process by an expert panel and in partnership with Health Education England. All of the chosen innovations align to key NHS priorities by addressing major health challenges.

    The teams will be funded and supported by the Health Innovation Network over a 12-month period to pilot their projects and generate evidence of impact before potential wider roll-out.

    Dr Goel said: “Surveillance and follow up of IBD patients is crucial to ensure disease remission and to reduce disease progression. Flare ups can be unpredictable, making the traditional model of regular outpatient follow up inefficient and less responsive to patients’ needs when they are acutely unwell.

    “When an IBD patient is having a flare-up, it’s essential for them to understand what they can do to help themselves. Self-management gives them an active role in their healthcare, empowering them to take control of their condition and is part of a broader shift in health towards shared responsibility.”

    Lesley Soden, Programme Director for Innovation, at the Health Innovation Network, said:

    “The impact of COVID-19 on our NHS services means that we need to look at different ways of working to improve health and care for people in South London. This funding is crucial to kick-start innovation projects to test out different innovations and new ways of partnership working. NHS teams often struggle to find substantial funding to pilot new ideas in real-world settings to demonstrate the kind of results they need for support for wider roll out across regions and potentially nationally.

    “For the 2021 winners we’re looking forward to working with these teams to prove their concepts and demonstrate real world application to enable greater adoption across the health and social care system.” Find out more about the HIN Innovation Grants.

  68. Introducing Kingston Hospital’s Health Talks podcast

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    Episode 1 of our new Health Talks podcast is hosted by Sarb Sandhu (Kingston Hospital’s Chief of Surgery) and focuses on the topic of ‘improving health’.

    Hear from Lauren Castledine-Wolfe (Specialist Staff Health and Wellbeing Physiotherapist), Juliet Butler (Team Lead Physiotherapist for Care of the Elderly) and Anuradha Srivastava (Adult Dietitian) as they discuss the importance of looking after your physical and mental health, and share their tips and advice for healthy eating and staying well.

    Listen to episode 1 of Health Talks.

  69. A video message from Kingston Hospital’s Sharlene Haywood

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    Sharlene Haywood, Lead Nutrition Nurse Specialist at Kingston Hospital, thanks everyone for their efforts to stop the spread of the coronavirus, and urges the local community to continue to do all they can to help protect themselves and others.

    View Sharlene’s video message, shared by Kingston Council:

  70. Jo Farrar joining Hounslow and Richmond Community Healthcare NHS Trust as Interim Chief Executive

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    As you will know, the government recently published the Integration and Innovation: working together to improve health and social care for all white paper. This outlined legislative proposals to bring the NHS and social care closer together: Integration and Innovation: working together to improve health and social care for all.

    The paper includes proposals to make integrated care a reality everywhere and reduce bureaucracy, with a focus on improving care and tackling health inequalities.

    At a local level, as we work towards integrating health and care, I am delighted to announce that Jo Farrar is joining Hounslow and Richmond Community Healthcare NHS Trust (HRCH) as Interim Chief Executive from 1 April 2021. This has the support of NHS England/Improvement. 

    In addition to his role at HRCH, Jo will continue as Chief Executive at Kingston Hospital NHS Foundation Trust, with the two organisations remaining separate.

    He will be ably supported at HRCH with a strong leadership team, including David Hawkins as Interim Deputy Chief Executive, who is also Finance Director, and the rest of his executive team there.

    Jo will continue to be supported at Kingston Hospital by his deputy Mairead McCormick, who is also the Trust’s Chief Operating Officer, and the rest of his executive team there.

    Across Hounslow, Kingston, Richmond and neighbouring boroughs we are committed to closer working between NHS partners at borough level. We aim to be one team working together with local authority and voluntary sector partners to strengthen services and improve the health and wellbeing of local people.

    Local people have told us they would like to see more joined-up care and a focus on prevention and inequality, as well as closer working between health and social care.

    I believe this move will help us achieve this and respond to what local people have asked of us.

    Sian Bates, Chair in Common of Hounslow and Richmond Community Healthcare NHS Trust, and Kingston Hospital NHS Foundation Trust

  71. Relocation of outpatient services in Roehampton Wing

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    Due to unexpected circumstances, we are relocating some of our outpatient clinics including gynaecology, assisted conception, ENT (ear, nose and throat) and audiology, from Kingston Hospital’s Roehampton Wing.

    All services within Roehampton Wing will be re-locating to other parts of the hospital site and we will be contacting any patients with an outpatient appointment that is affected by this change. All other clinics will be running as normal.

    We appreciate your patience at this time. Please check back for further updates on this in the days and weeks ahead.

  72. Celebrating our outstanding cancer services on World Cancer Day

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    To mark World Cancer Day, we have created a short film to celebrate our outstanding cancer services at Kingston Hospital and to share some feedback from patients and comments from our staff:

  73. Kingston Hospital ward transformed for marriage of couple together for 25 years

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    Benny Khaw and Julia Cox met and fell in love playing badminton, 25 years ago and had been considering a wedding ever since. At 11.30pm on Friday 8 January, the Acute Assessment Unit at Kingston Hospital was transformed by staff to allow the couple to get married, with Julia’s two daughters, Eleanor Cox and Emma Perham, as witnesses.

    Benny was unexpectedly rushed to Kingston Hospital on 2 January with COVID-19. Previously an active man, Benny became acutely unwell and was cared for at the hospital until he sadly died on Sunday 17 January, aged 85.

    Benny and Julia have three daughters and four grandchildren between them and for both of them, this was their second marriage.

    Eleanor Cox said: “Benny has been in our lives for many years and I consider him to be my dad. It was so special to be able to see mum and Benny get married – it was a wonderful celebration of the times they have shared. We have all been blown away by the kindness shown by the staff at Kingston Hospital. In the midst of a pandemic, staff pulled out all the stops to enable this to happen. They have been so incredibly kind to our family and really showed a level of care and compassion that is above and beyond what we expected.”

    “We would like to thank Kingston Hospital Charity for so kindly funding a wedding cake and decorations for the ward, Kyle Tovey, Therapeutic Activities Assistant, who spent time decorating Benny’s bedside with beautiful lights and decorations, The Revd Susan van Beveren who conducted such a wonderful ceremony for mum and Benny, and Matron Liz Raderecht, for making it all happen.”

    Liz Raderecht, Matron on Kingston Hospital’s Acute Assessment Unit, said: “It was an honour to plan and put together a special moment for Benny and Julia. Noreen, Carolyn and Kyle did an amazing job of transforming the discharge lounge and it really lifted the whole team to be able to do something like this, in what has been a challenging time for everyone.”

  74. Charity donations support health and wellbeing of Kingston Hospital staff

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    Thanks to funding from Kingston Hospital Charity, staff working at night at Kingston Hospital have been offered free hot meals each evening.

    To continue to support the health and wellbeing of our staff, Kingston Hospital Charity are also using funds donated and raised by the local community to provide regular access to healthy snacks for frontline staff, refreshments for staff and patients, and ongoing mental health support for staff during the pandemic.

    To make a donation to Kingston Hospital Charity and to leave a message of support, visit www.khc.org.uk.

    We are extremely grateful to all who have supported Kingston Hospital during this time.

  75. One thousand messages delivered to patients in Kingston Hospital from loved ones

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    Since launching in May 2020, Kingston Hospital’s ‘Message to a loved one’ service has delivered over a thousand messages to patients in hospital.

    The service enables relatives and close friends to send messages of love and support to patients at a time when visits to inpatient wards have been limited to help keep patients, visitors and staff safe during the COVID-19 pandemic.

    One user of the service said: “This messaging system is a great idea, so thank you so much for going the extra mile to help us get in touch with each other safely.”

    Another said: “Thank you once again for your amazing service – it’s really helping me while I can’t be with my husband and missing him so very much.”

    Laura Shalev Greene, Head of Volunteering at Kingston Hospital, has been leading the ‘Message to a loved one’ service. Laura said: “This service has provided a way for people to keep in touch at a time when visiting has been restricted and people have needed a way of reaching out to their loved ones to say that they are thinking of them. It has been a great privilege to offer the ‘Message to a loved one’ service at Kingston Hospital.”

    Relatives and close friends can send an email to khft.messagetoalovedone@nhs.net  before 12pm for their message to be delivered direct to their loved one at Kingston Hospital on the same day. Messages received after 12pm will be delivered the following day.

    For messages to be passed on to a patient, the following information needs to be included with the message:

    • The patient’s full name
    • Relationship to the patient
    • Either the patient’s date of birth or the first line of their address

    Find out more.

  76. First Kingston Hospital patients receive COVID-19 vaccine

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    Stanley Billham, who is in his eighties, was the first patient to receive the COVID-19 vaccine at Kingston Hospital today. Stanley, who lives locally in Surbiton, received the injection at Kingston Hospital just after 11am this morning.

    Other patients at the hospital aged 80 are now being vaccinated, as well as care home workers and NHS staff at higher risk.

    Narsi Patel, who is 83 years of age and from New Malden also received the vaccine this morning. Narsi who has been shielding since March said: “I am eager to be part of this vaccination programme as growing up in India I saw lots of children dying from smallpox, which is something I have never forgotten. Smallpox is now gone thanks to vaccination, so I hope the same thing will happen with COVID. I’m really looking forward to the future and to be able to come out of the house again to see family and friends.”

    Narsi Patel receiving the COVID-19 vaccine
  77. Physiotherapist wins award for ‘End PJ Paralysis’ poster

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    Juliet Butler, Team Lead Physiotherapist in Kingston Hospital’s care of the elderly wards, recently won the Eva Huggins prize for ‘Best Nurse/AHP Poster’ at the British Geriatrics Society’s autumn conference.

    Juliet’s poster features her work with the multi-disciplinary team to help prevent ‘PJ Paralysis’ on Derwent Ward, a project which was established in December 2018 and focuses on getting patients out of bed, wherever possible, to reduce the risk of deconditioning.

    Juliet with her winning poster
  78. Kingston Hospital welcomes newly-elected governors

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    Kingston Hospital’s Council of Governor elections took place in November and new public governors and staff governors have now been elected.

    With the support of our members, our Governors ensure our work is in keeping with our values, meeting the needs of our local residents and supporting all who use our services. View the results of this year’s Council of Governor elections.

  79. Cutting-edge imaging equipment introduced to ophthalmology service

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    Thanks to charitable funding, a new piece of cutting-edge imaging equipment has been introduced at Kingston Hospital’s Royal Eye Unit, enhancing patient care.

    Sight loss is closely linked to ageing and as Kingston and Richmond are two of the five boroughs with the highest life expectancy in the country, the Royal Eye Unit at Kingston Hospital is continuously seeking innovative ways to meet the needs of current and expected future patients with eye disease. 

    The new ultra-widefield retinal imaging equipment allows for more comprehensive acquisition and review of images in one multimodal imaging system, increasing the efficiency and resilience of the medical retina service. It also provides a significantly better assessment of the retinal periphery when compared to conventional imaging of the rear of the eye.

    Charitable funding from Kingston Hospital Charity has enabled the Royal Eye Unit to purchase an Optos Silverstone ultra-widefield retinal imaging system and Kingston Hospital’s ophthalmology service is the first in England to deploy the latest version of the Optos imaging system.

    Vasuki Sivagnanavel, Consultant Ophthalmologist at Kingston Hospital, explained:

    “We are very excited to have acquired this state-of-the-art equipment.  As well as assisting our COVID-19 recovery plan, by clearing the backlog of routine retina activity that built up at the height of the pandemic in the spring, the more comprehensive evaluation of the retinal periphery it provides will lead to earlier diagnosis and improved patient outcomes. I’m delighted this ultra-widefield imaging equipment is now operational and benefitting our patients.”

  80. Kingston named Best Dementia Friendly Hospital in National Awards

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    Kingston Hospital has won the “Best Dementia Friendly Hospital” category in the National Dementia Care Awards 2020.

    In 2014, Kingston Hospital launched its first dementia strategy and in 2016, with funding from Kingston Hospital Charity, the Trust began refurbishing its elderly care wards, a project which was completed in 2019.

    Winners of the National Dementia Care Awards were announced at a virtual awards presentation held on Thursday 12 November, attended by over 400 guests.

    The National Dementia Care Awards are an annual event organised by The Journal of Dementia Care, a multidisciplinary journal for all professional staff working with people with dementia, in hospitals, nursing and residential care homes, day units and the community. The awards were created to recognise the very best people in the dementia care sector, whose exceptional work and contributions make better, person-centred care a reality. There were 15 categories to enter overall and there were up to five finalists in each category with two independent judges.

    The following statement was issued by the judging panel:

    “The judges thought all the finalists were brilliant.  They chose Kingston Hospital as the winner because of their exceptional commitment to improving the hospital experience for patients with dementia and their carers. In their achievements, they have demonstrated their underpinning philosophy – “the more you know about the background of the person with dementia, the better care you can give.””                          

    Olivia Frimpong, Kingston Hospital’s service improvement lead for dementia and delirium, said: “We are absolutely delighted to be recognised for the hard work the hospital has undertaken in the past five years to improve care for patients with dementia and delirium. Through the Trust’s dementia strategy we have transformed the elderly care wards into dementia friendly environments, developed a fantastic therapeutic activities service and now have dementia specialist nurses providing support to staff, patients and their carers across the hospital.

    “This could not have been achieved without the dedication of the fantastic dementia team, who always put their patients first and go out of their way to support people living with dementia, who often find coming into hospital a very frightening experience. It is also important to recognise the support of Kingston Hospital Charity, who campaigned tirelessly to make the ward refurbishments possible. I am incredibly proud to work with such dedicated team members.”

  81. Kingston Hospital awarded for commitment to patient safety by the NJR

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    Kingston Hospital is celebrating being named as a National Joint Registry (NJR) Quality Data Provider after successfully completing a national programme of local data audits.

    The NJR monitors the performance of hip, knee, ankle, elbow and shoulder joint replacement operations to improve clinical outcomes for the benefit of patients, clinicians and industry. The registry collects high quality orthopaedic data in order to provide evidence to support patient safety, standards in quality of care, and overall cost effectiveness in joint replacement surgery. The ‘NJR Quality Data Provider’ certificate scheme was introduced to offer hospitals a blueprint for reaching high quality standards relating to patient safety and reward those who have met registry targets in this area.

    In order to achieve the award, hospitals are required to meet a series of six ambitious targets during the audit period 2019/20. One of the targets which hospitals are required to complete is compliance with the NJR’s mandatory national audit aimed at assessing data completeness and quality within the registry.

    The NJR Data Quality Audit investigates the accurate number of joint replacement procedures submitted to the registry compared to the number carried out and recorded in the local hospital Patient Administration System. The audit ensures that the NJR is collecting and reporting upon the most complete, accurate data possible across all hospitals performing joint replacement operations, including Kingston Hospital.

    NJR targets also include having a high level of patients consenting for their details to be included in the registry and for demonstrating timely responses to any alerts issued by the NJR in relation to potential patient safety concerns, if necessary.

    Sarah Joseph, Matron for Trauma and Orthopaedics at Kingston Hospital, commented: “Improving patient safety is of the upmost importance and something all staff take very seriously. We fully support the National Joint Registry’s work in facilitating improvement in clinical outcomes and governance for the benefit of joint replacement patients and we’re delighted to be awarded as an ‘NJR Quality Data Provider’.”

    National Joint Registry Medical Director, Mr Tim Wilton, said: “Congratulations to colleagues at Kingston Hospital. The Quality Data Provider Award demonstrates the high standards being met towards ensuring compliance with the NJR and is often a reflection of strong departmental efforts to achieve such status.

    “Registry data now provides an important source of evidence for regulators, such as the Care Quality Commission, to inform their judgements about services, as well as being a fundamental driver to inform improved quality of care for patients.”

    Full details about the NJR’s Quality Data Provider certificate scheme can be found online at www.njrcentre.org.uk.

  82. Kingston Hospital staff shortlisted for national Audit Heroes Awards 2020

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    Three members of Kington Hospital staff have been shortlisted for the Audit Heroes Awards 2020, organised by the Healthcare Quality Improvement Partnership (HQIP). The shortlisted entries were selected from 228 nominations received across six categories.

    Sarah Joseph, Matron for Trauma and Orthopaedics, and Liz Raderecht, AAU Matron, have both been shortlisted for the Florence Nightingale Award (Outstanding Contribution by a Nurse or Midwife).

    Joscelin Miles, Head of Clinical Audit and Effectiveness at the Trust, has also been shortlisted for the Clinical Audit Professional of the Year Award.

    The winners of the Audit Heroes Awards 2020 will be announced during the week of 23 November.

  83. Paediatrics service launches Connecting Care for Children hub

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    In October, the Paediatrics service at Kingston Hospital ran their first ‘Connecting Care for Children’ (CC4C) hub, bringing together the multi-disciplinary team, colleagues from the Primary Care Network and parents. CC4C is based on a model trialled at Imperial College Healthcare NHS Trust and is an innovative integrated child health programme, providing more holistic care for patients.

    The hub consists of a joint Paediatrician and GP clinic, held in the host GP practice, with a hospital Consultant Paediatrician and a nominated GP from the host practice. Kingston Hospital Paediatrician, Dr Ellie Danaher, and GP, Dr Nick Merrifield, explain more in this short film:

    Feedback from parents:

    “It was brilliantly convenient to see a Consultant locally. Although going to the hospital for appointments has never been ‘stressful’ for us, it was a very relaxed approach for a 6 year old. It was also really great to have an appointment that was long enough to have a thorough consultation without being rushed, and have an opportunity to ask all our questions”

    “We were given a good amount of time to discuss our issues. At the end we felt much more confident. Thanks for the service”

  84. In the news: Kingston Hospital’s Diabetes Ward Champions programme

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    Our diabetes specialist nurse and joint clinical lead, Claire Neely, has written an article about the Diabetes Ward Champion programme which was implemented to improve diabetes inpatient care at Kingston Hospital.

    We are delighted that the article has been published in this month’s Journal of Diabetes Nursing.

    Read the article.

  85. Leading the way in transnasal endoscopy across London and the South East

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    Kingston Hospital has recently opened a new state-of-the-art endoscopy suite for patients and is now leading the way in transnasal endoscopy across London and the South East.

    The new endoscopy service which was relocated from Kingston Hospital’s Day Surgery Unit to Esher Wing, boasts separate changing pods, all with en-suite WC facilities, affording much greater privacy and dignity for those visiting the unit.

    It also boasts the first nurse led dedicated transnasal endoscopy suite in London allowing for increased capacity, with the unit’s seven state-of-the-art Fuji 740 series transnasal scopes funded by Kingston Hospital Charity.

    Transnasal endoscopy (TNE) has become more popular in the UK and Europe over the last few years due to the imaging and functional improvements of the transnasal scopes. TNE is known to be better tolerated than unsedated or sedated conventional endoscopy and offers a more comfortable and cost effective diagnostic procedure to patients, using an ultra-thin endoscope. They are used to investigate the upper gastrointestinal tract including the oesophagus, stomach and duodenum. Access is via the nasal passage rather than the mouth, making the procedure much more tolerable and comfortable. Sedation is not needed, which means patients can be discharged home without needing post-procedure recovery. TNE is particularly well suited for patients who are anxious or have found it difficult to tolerate traditional endoscopy, as well as for elderly patients and those with multiple comorbidities due to fewer adverse effects on the cardiovascular system.

    Kingston Hospital’s longstanding experience in TNE has been acknowledged throughout London and the South East region and is now seen as a beacon for TNE procedures, by establishing itself as a hands-on training hub for external clinicians who want to upskill in this modality.

    Michael Grimes, nurse consultant for endoscopy at Kingston Hospital, commented: “The generosity of Kingston Hospital Charity has massively contributed to the quality of service we are able to offer, while providing us with the capacity to expand.  Most importantly the feedback from patients has been extremely positive to the new leading-edge scopes we are using.”

    Michael Grimes and consultant gastroenterologist, Ralph Greaves, give a guided tour of the new endoscopy suite in the following short film: https://youtu.be/48QAzvjxroo

  86. A new home for Kingston Hospital Charity

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    The offices of Kingston Hospital Charity have been relocated to provide better access for patients and their families, and hospital staff. The fundraising team behind Kingston Hospital’s partner charity are now located at the front of the hospital, between the Sir William Rous Unit and the main entrance.

    Director of Kingston Hospital Charity, Rob Aldous said: “We are delighted with our new location, which makes us much more accessible to grateful patients or their family members, and members of staff who are interested in helping the hospital. We would encourage anyone who would like to support the hospital to come and visit us to find out more about the work that we do.”

    Kingston Hospital Charity supports Kingston Hospital by raising the monies needed to: fund high quality clinical research; help transform parts of the hospital that require additional investment to create patient-centred spaces, designed to deliver the best quality of care possible; purchase the latest medical equipment for better diagnosis and treatment; and recognise the dedication and caring commitment of staff by supporting their development and wellbeing.

    To find out more about Kingston Hospital Charity, visit www.khc.org.uk .

  87. Celebrating the opening of our new state of the art endoscopy suite

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    Kingston Hospital’s new state of the art endoscopy suite opened to patients on Monday 21 September, relocating the endoscopy service from the Day Surgery Unit to Esher Wing. The unit now boasts the first nurse led transnasal endoscopy suite in London, with seven of the unit’s transnasal scopes funded by Kingston Hospital Charity.

    In the following film, Ralph Greaves, consultant gastroenterologist, and Michael Grimes, nurse consultant for endoscopy, give a guided tour of the new unit:

  88. Kingston Hospital holding virtual AGM and Annual Members’ Meeting

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    Kingston Hospital NHS Foundation Trust is holding its Annual General Meeting (AGM) and Annual Members’ Meeting on Thursday 10 September 2020, 6pm-8pm.

    In line with government guidance on social distancing, the event will be held virtually and will be streamed with Microsoft Teams Live. Members of the public are welcome to join the meeting.

    The meeting will chart the Trust’s achievements and focuses of the last year and will include a spotlight presentation on Cancer Services at Kingston Hospital.

    Find out more and access the virtual meeting.

  89. Watch: The NHS is still here for you

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    As part of the ‘NHS is here for you’ campaign, we have created a short film offering reassurance to local people that it is safe to return to the NHS and seek advice.

    The film is guided by insight gathered through a survey run by our partners at Healthwatch Kingston, and from insight gathered through the SWL CCG’s People’s Panel. In both we asked about the barriers to people not seeking NHS advice or treatment and particularly not attending for diagnostic and elective procedures. The film has been created in response to this feedback, to reassure the public about the infection prevention and control measures in place in GP practices, hospitals and mental health settings.

    Watch the film:

  90. CQC praise for management of infection prevention and control during pandemic

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    On 20 July, a group of staff led by Director of Nursing & Quality and Director of Infection Prevention and Control Sally Brittain, participated in a virtual meeting with the Care Quality Commission (CQC), as part of their monitoring of NHS Trusts, focusing on infection prevention and control during the COVID pandemic.

    An evidence file of documentation was submitted in advance including the Infection Prevention & Control Board Assurance Framework  and the conversation ranged from the internal structures in place to manage infection prevention and control, to the Trust’s visitor arrangements, cleaning regimes and personal protective equipment (PPE).

    Sally Brittain, said “Infection prevention and control has been a top priority for us during the pandemic and continues to be a priority as we  bring patients back to services. I am delighted that Kingston Hospital met all 11 assessment areas and there were no recommendations or suggested areas of improvement in the CQC’s narrative. We received particular praise for our supportive and holistic approach to staff health and wellbeing during and after the pandemic and the way we have continued to provide care and treatment to cancer patients in recent months. The CQC noted our efforts to continue our childhood immunisation programmes, and the home birth service during the pandemic. The steps that we have taken to support and communicate with relatives of patients in our care at this time, was also recognised in the assessment. Thank you to all our staff for demonstrating commitment to keeping all our patients and each other safe.”

  91. Teddington-based Rockschool donate £3,000 to Kingston Hospital Charity

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    Global Awarding Body and music education providers, RSL Awards, have made a donation of £3,000 to Kingston Hospital Charity.

    The Teddington-based company ran a campaign during the height of the COVID-19 outbreak, where £5 from every Rockschool Graded Music Exam entry would be donated to the official charity of Kingston Hospital NHS Foundation Trust.

    Thanks to the dedication of all of RSL Awards’ customers continuing to enter for their Rockschool exams during the challenging lockdown period in May 2020, Norton York, Founder of RSL, and John Simpson, CEO of RSL, visited Kingston Hospital to present a cheque for £3,000 to Chairman, Sian Bates.

    Chairman of Kingston Hospital, Sian Bates, said: “I would like to extend my warmest thanks to RSL for their donation to Kingston Hospital Charity. Your generosity will make a significant difference to our patients and staff – thank you for thinking of Kingston Hospital.”

    CEO of RSL Awards, John Simpson, said: “As a team, we are continually humbled by the courageous acts of the NHS, and also our loyal customers for having the confidence in us to continue to provide the very best academically rigorous qualifications and graded music exam solutions. We’re delighted to be able to present this cheque for £3000, that we hope will go some way to support the needs of our NHS heroes.”

    The leading contemporary exam board, RSL Awards, are always looking at ways to advance their product offering, so students studying towards an RSL Awards qualification can still be certificated after putting in the hours of practise and dedication to mastering their art. Thanks to the implementation of RSL’s video examinations, they were quickly able to provide an exam solution that gave that opportunity to a wealth of musicians during the height of lockdown restrictions, all whilst raising £5 from each exam entered over this difficult period.

    To find out more about Kingston Hospital Charity, visit www.khc.org.uk .

    To find out more about RSL, visit www.rslawards.com .

  92. New viewing room in Kingston’s emergency department

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    Staff at Kingston Hospital have welcomed the introduction of a new viewing room located in the hospital’s emergency department. The room which has been funded through the Kingston Hospital Charity, gives relatives a dedicated, private space to spend some time with a loved one following their death.

    Alice Dixon, emergency care nurse at Kingston Hospital said: “As an emergency care nurse, part of our role is to support people through the most difficult times, such as the death of a loved one. Having this high quality new space for grieving relatives gives families somewhere quiet to reflect and grieve privately and in peace.”

    Nic Kane, deputy director of nursing who was involved in the work to get the new facility up and running said: “This has been a real team effort over a number of months, so I would like to thank everyone who has been involved. Although the numbers of people who will use this facility will be small, we know that the impact of this new space will be significant.”

  93. Patient perspective – cancer care during the pandemic

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    One of our cancer patients recently shared their story with medical journal BMJ:

    “One week into lockdown, I was diagnosed with stage 4 testicular cancer. I found an abnormal growth but rather than bother the GP straight away. I waited a few days. When I called they said because I didn’t have any abdominal pain it could wait. Five days later I had horrendous pains in my stomach so called 111 and they told me to go straight to the emergency department.

    I went to Kingston Hospital and they moved quickly to do an x ray and I moved from one doctor to the next and the last one was an oncologist. I was back for a scan the following morning and they immediately referred me to the Royal Marsden Hospital. I went from diagnosis to starting treatment in nine days. Looking back, it was stupid of me not to push to see the GP but, because of everything going on, I didn’t want to bother them.

    The consultant fully explained their plan which involved some minor tweaks to one of the chemotherapy drugs because of the pandemic. It was all very quick, including a trip to the sperm bank, and I can’t fault them on anything. They explained that in normal circumstances they would remove the testicle first and then do chemotherapy but for me the safer option was to start chemotherapy as quickly as possible and have the surgery later.

    I’ll be having four cycles over 12 weeks and I go in for six days and have 18-19 hours of chemotherapy a day. After a two week break, I’m in for the next one.

    I’m shielding, as is my girlfriend who I live with, and going into hospital was a bit scary in a pandemic but they have had very stringent rules. You have a covid-19 test before you go back in for a cycle of treatment and they’ve split the wards into zones.

    They’ve done their absolute best in a horrible situation. You can’t believe the care they take with each patient. I can only describe it as absolutely amazing.”

  94. Congratulations to our Interim FY1 trainee doctors

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    Congratulations to all our Interim FY1 trainee doctors who graduated from the COVID rota here at Kingston Hospital.

    Watch a short film of their graduation:

  95. Watch: A special thank you from our staff

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    We received many donations during the height of the COVID-19 pandemic from food deliveries, scrubs and items of PPE, to accommodation for staff, as well as donations to Kingston Hospital Charity. We are so grateful to our local community for their generosity and kindness.

    In the following film, our staff share their thanks:

  96. Praise for cancer services in national patient survey

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    Patients have rated their experience of Kingston Hospital’s cancer services 8.7 out of 10 in The National Cancer Patient Experience Survey, undertaken by Picker on behalf of NHS England and NHS Improvement.

    Kingston Hospital’s results from the survey, which were published in June 2020, include:

    • 96% of patients felt the length of time they waited for a test to be done was about right
    • 97% of patients felt they had all the information they needed about their operation
    • 94% of patients reported they knew who to contact if worried about condition or treatment after leaving hospital

    Of the 143 NHS Trusts that took part in the survey, the response rate at Kingston Hospital was above the national response rate, with 63% of cancer patients taking part.

    Kingston Hospital’s director of nursing and quality, Sally Brittain, said: “We are delighted with the results of this year’s National Cancer Patient Experience Survey. The results are a reflection of the dedication and expertise of our fantastic cancer teams, who are commitment to providing the best possible care for our patients.”


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