Quality Priorities for 2024/25


Each year we select quality priorities which determine areas of improvement work that we formally report on in our quality account.

The aim for these priorities is to continue to improve patient experience, safety, and clinical effectiveness for our service users.

This year, our priorities are shared across Kingston Hospital and Hounslow and Richmond Community Healthcare (HRCH). We have carried over the three joint priorities from last year into 2024/25 – these all have a wide scope and ambitious aims, so a second year of focus will allow us to progress with specific workstreams. The priorities are:

  • To focus on the risk and impact of deconditioning for patients in hospital and the community
  • To make services accessible for adults, children and young people, and improve how we meet the needs of patients and carers
  • To develop our quality improvement approach across the partnership

We will share further updates on progress made against these priorities throughout the year. In the meantime, if you have any questions or would like further information, please do not hesitate to get in touch with the Quality Improvement team via khft.improvement@nhs.net.


Tell us how we are doing we'd love to have your opinion